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Added 5 hours ago
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Project Administrator
Convergint
Dartmouth, NS
- Full-time
Work with the Project Manager and Accounts Receivable team for the preparation, coordination, analysis and tracking of client invoices and variances.
Added 5 hours ago
Project Coordinator (Construction)
Region of Waterloo
Kitchener, ON
…contractor work, and turnover for final use. Ensures projects meet client specifications, and are delivered on schedule and within budget. Collaborates with other Section staff to assist on…
Added 5 hours ago
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Service delivery Manager
CGI
Toronto, ON
- Full-time
We are seeking a senior technology leader with a strong background in software development, solution architecture, and production support. The successful candidate will guide solution…
Added 6 hours ago
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Senior Manager, Transaction Tax Services
BDO
Calgary, AB
- Full-time
We are currently looking to hire a Senior Manager to be part of our growing Transaction Tax Services team. This is a net new role and you will be involved in assisting clients with…
Added 6 hours ago
O
Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 7 hours ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
Lead transformation, AI and automation initiatives from problem definition and business case development through delivery, implementation and adoption.
Added 8 hours ago
LI
Project Manager/Leader Senior
Lotus IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
Justice Technology Services, under the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Project Manager/Leader to plan and lead complex, multi-ministry…
Added 9 hours ago
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Mortgage Specialist
BMO
Victoria, BC
- Full-time
Supports the delivery of targeted marketing programs, promotions, and other initiatives.
Added 9 hours ago
TD
Service Delivery Manager
Terra Dygital
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
As a Service Delivery Manager, you are a hands-on technical leader who earned credibility as a Senior System Administrator before moving into people management. You own the quality of…
Added 9 hours ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…
Added 9 hours ago
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Senior On-Site Service Specialist, Hospitality
Ricoh
Montreal, QC
- Full-time
The Senior On-Site Svcs Spec - Hospitality is responsible for providing consistent and high-quality standard of food and beverage set up/service to clients, ensuring smooth delivery of…
Added 9 hours ago
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RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
Manage client relationships/networks as well as partnerships
Added 9 hours ago
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Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
…expertise with rigorous regulatory oversight. Operating as a senior liaison between Veolia's internal facilities and external regional branches, this role ensures all operations adhere to…
Added 9 hours ago
TS
Client Delivery Manager
Turnberry Solutions
Saint-Paul, NB · St.-Paul, NB
- Full-time
Overview: We are seeking a highly motivated, intellectually curious, and people-oriented Client Delivery Manager to support a large, strategic enterprise account within our consulting…
Added 10 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 10 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 10 hours ago
K
Project Engineer/Analyst
Kinectrics
Tiverton, ON
- Full-time
Reports to: Section Manager, Bruce Site Engineering Projects
Added 10 hours ago
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Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
The Municipal Government Client of TEKsystems is seeking a Senior Project Manager to lead the implementation and expansion of customer-facing transit technology solutions involving…
Added 10 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
The Role: As the Senior Manager, Business Development, you will be a hands-on, internally focused member of the Business Development team. You will lead the planning and delivery of advisor…
Added 10 hours ago
T
Senior Wealth Operations Officer Prefered Candidate
TD
Toronto, ON
- Full-time
Identify, document, and investigate processes / exceptions arising from transactions / processes beyond first level operations service delivery
Added 10 hours ago
C
Construction Manager – High-Rise Residential Construction [Umbrella Design + Construction Consulting]
CareerBeacon
Halifax, NS
- $160,000 to $190,000 CAD / year
- Full-time
Umbrella Design is partnering with a client developing a 30-storey residential tower in Halifax, Nova Scotia, and is seeking a highly experienced Construction Manager to lead this landmark…
Added 11 hours ago
LI
Senior Project Manager
LJB Inc.
Markham, ON
- Full-time
SENIOR PROJECT MANAGER ESSENTIAL CREDENTIALS:
Added 11 hours ago
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Senior Project Manager - Industrial Water
Veolia | North America
Oakville, ON
- Full-time
Able to effectively communicate information to varying audiences including Senior and Executive Leadership in the Veolia organization and within Client organizations
Added 11 hours ago
SI
Waitstaff
Shannex Incorporated
Truro, NS
- Part-time
Consistently ensures food quality, presentation, and service delivery meet established department standards. Ensures meals are visually appealing, the correct temperature and portion size,…
Added 11 hours ago
HS
Senior Advisor, Psychological Health & Safety (PHS)
Health Shared Services
AB · Alberta, Canada
- Full-time
…supported, and empowered to do their best work. We're looking for a Senior Advisor, Psychological Health & Safety (PHS) to join our People Experience team. This is a unique opportunity to…

d1g1t

Sr. Program Manager

Toronto, ON, M5V 1R9, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

About the Role

As Senior Program Manager, you'll own the relationship and the delivery for d1g1t's most strategic clients. You'll be the senior leader who owns that process end-to-end: from scoping and planning through go-live and beyond. You'll sit inside the Program Management team and act as the primary bridge between d1g1t's technical teams and C-suite stakeholders at enterprise wealth firms. You will oversee multiple related projects, ensuring alignment with strategic goals, timely delivery and effective stakeholder communication. Twelve months in, your clients will have tighter implementations, cleaner escalation paths, and a clear sense that their partner understands their business.

What You'll Do

Own end-to-end program delivery for a portfolio of enterprise wealth management clients - from kickoff through go-live and into steady-state.
Serve as the primary escalation point for client issues, coordinating across internal teams (product, engineering, support) to resolve problems quickly and transparently.
Build and execute project plans, defining program scope, objectives, success metrics, accounting for competing timelines, resource constraints, and shifting client priorities - keeping stakeholders informed at every turn.
Drive strong delivery execution by anticipating, identifying, and mitigating program risks before they become incidents, and identifying dependencies; communicating clearly to executive-level stakeholders on both sides.
Leverage your financial domain knowledge to understand client problems at a business level - not just a ticket level - and drive outcomes that matter to wealth management operations.
Define and maintain delivery strategy, milestones, success criteria and key risks, aligned with the overall delivery roadmap.
Define and maintain detailed program plans, status reporting, facilitate regular program meetings, executive updates, and maintain rigorous oversight of the program/project plans, ensuring timelines, milestones and dependencies are consistently up to date.
Run structured feedback loops with clients to capture insights, drive continuous improvement, and feed learnings back into d1g1t's program methodology.
Partner with functional leaders internally to align on priorities, adjust work queues, and ensure client commitments are met without burning out the teams behind them.
Contribute continuously to the enhancement of the program management practices and governance frameworks.

What We're Looking For

7+ years in enterprise client relationship management or large-scale IT program management - ideally within a financial institution or fintech environment.
Deep familiarity with wealth or portfolio management as a domain: you understand the business problems your clients are trying to solve, not just the software they're implementing.
Active PMP certification and a strong working knowledge of the SDLC - you're as comfortable in a sprint review as you are in a client QBR.
A track record of delivering complex, multi-stakeholder projects on time, on budget, and within scope, even when priorities shift mid-stream.
Exceptional communication skills: you can explain a complex technical risk to a CFO without jargon, and explain a client's business constraint to an engineering team without losing the nuance.
Proficiency in modern project management tools (Asana, Notion, Slack) and the discipline to keep them current.
Emotional intelligence, with the ability to build trust and maintain effective relationships across diverse stakeholder groups. Exhibits self-awareness and composure under pressure, effectively navigating conflict, providing balanced, thoughtful resolution while maintaining team alignment.

Bonus Points

CFA designation or equivalent depth in investment management or financial planning concepts.
Experience scaling program management practices inside a fast-growing fintech or SaaS startup.
Demonstrated ability to shape process improvements that outlast any single client engagement.

What We Offer

Competitive compensation with performance bonus and comprehensive healthcare benefits. [recruiter: add comp band]
Hybrid-first work policy: primarily remote with 2 days/week in-office after. Ability to work abroad for up to 2 months per year (conditions apply).
Fitness & wellness credit, continuing education allowance, and an Employee & Family Assistance Program.
A genuinely collaborative culture at a fast-growing fintech where your instincts on process and client experience will actually get implemented.

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More about this job

Responsibilities

The Senior Program Manager will own end-to-end delivery for enterprise wealth management clients, acting as the primary bridge between technical teams and C-suite stakeholders. They are responsible for defining program scope, managing project plans, mitigating risks, and driving continuous improvement in delivery methodology.

Requirements

Candidates must have 7+ years of experience in enterprise client relationship or IT program management, preferably within fintech or financial institutions. An active PMP certification and deep familiarity with wealth management business problems are required.

Skills

Program management
Wealth management
Fintech
PMP certification
SDLC
Stakeholder management
Project planning
Risk mitigation
Financial domain knowledge
Asana
Notion
Slack
Emotional intelligence
Strategic planning
Communication

Benefits

Competitive compensation
Performance bonus
Comprehensive healthcare benefits
Fitness & wellness credit
Continuing education allowance
Employee & Family Assistance Program
Ability to work abroad

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Fintech
Wealth Management
Enterprise
PMP
SDLC
Asana
Notion
Slack
CFA
SaaS
Stakeholder Management
Risk Management
Governance
Investment Management
Financial Planning
Strategic Planning
Project Management
Delivery Roadmap

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