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Added 6 mins ago
Calibration Technician
Axe Inc
Mirabel, QC
$28 to $40 CAD / hour
Full-time
Axe is conducting a confidential search for an experienced Calibration Technician II on behalf of a well-established technical services organization in the Greater Montreal Area.
Added 7 mins ago
Technician - Jaguar Land Rover Waterloo
Policaro Group
Waterloo, ON
Full-time
a Technician to join our high-performance team!
Added 7 mins ago
Automotive Technician - Sherwood Park Hyundai
AutoCanada Inc.
Sherwood Park, AB
$35 to $43 CAD / hour
Full-time
The Automotive Technician is responsible for performing oil changes, tire services, and complete multi-point inspections, presenting findings to the Service Advisor. They conduct…
Added 7 mins ago
Tire Technician
Kal Tire
Dartmouth, NS · NS, Dartmouth
Temporary
Tire Technician | Seasonal | Temporary Full-time | $18.91/Hour
Added 7 mins ago
Resident Maintenance Technician
KION Group
Montreal, QC · DEMATIC Montreal
Full-time
Dematic Corporation is now hiring for a Regional Resident Maintenance Technician. Under the direction of the Senior Field Service Manager, this position provides service and repair as well…
Added 21 mins ago
Automotive Red Seal Journeyman Technician
Kaizen Automotive Group
Calgary, AB
Full-time
The Automotive Red Seal Journeyman Technician is responsible for performing high-quality diagnosis, maintenance, and repair work on customer vehicles in accordance with OEM standards. This…
Added 21 mins ago
IRATA Level 3 Technician - LNG Kitimat Turnaround
Tacten Industrial Inc
Kitimat, BC
Temporary
Perform inspections, maintenance, and repair work using rope access methods.
Added 21 mins ago
Maintenance Technician - Night shift
SECURE
Edmonton, AB
Other
Conduct preventative maintenance and repair and lubricate machines and equipment
Added 21 mins ago
Engineering Operations Technician (EOT), Data Center Engineering Operations
Amazon
Airdrie, AB
Amazon is currently hiring Building Technicians to support our data centers. The Building Operations Technician is responsible for overseeing the maintenance of all electrical, mechanical,…
Added 36 mins ago
Estimator (Distribution)
Valard Construction
Toronto, ON
$90,000 to $130,000 CAD / year
Full-time
Journeyman Electrician, Powerline Technician, Post-Secondary education in Electrical Engineering, or other related education
Added 36 mins ago
Process Technician/Production Supervisor [14433]
MEDA Engineering & Technical Services
Oshawa, ON
$32.5 to $34.5 CAD / hour
Full-time
We are recruiting an experienced Process Technician/Production Supervisor to join our team to support our client in the automotive industry.
Added 37 mins ago
Maintenance Manager
Mohegan
Somerville, NB
Full-time
The Maintenance Manager will be responsible for planning, directing, the maintenance and repair of the fleet operation (tractors and the trailers) owned by Day & Ross Inc. The Maintenance…
Added 1 hour ago
Technician - Equipment Field Service
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
Full-time
The Heavy-Duty Equipment Field Technician will be responsible for travelling to customers’ locations and repairing and maintaining heavy duty equipment including construction and forestry…
Added 1 hour ago
Mitigation Operations Manager – Restoration Services
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
Full-time
A genuine operational leadership role. This is not simply a senior technician position. You will help shape the performance of the mitigation operation and the people delivering the work.
Added 1 hour ago
Technician
BIA
Cameroon, Came
The technician provides effective & efficient technical interventions on products, equipment and systems used in the field operation, and under own scope of responsibility, in order to…
Added 1 hour ago
Technician
BIA
Cameroon, Came
…provide optimum satisfaction to the customers according to BIA’s maintenance contracts and SLA…
Added 1 hour ago
Technician
BIA
Cameroon, Came
…provide optimum satisfaction to the customers according to BIA’s maintenance contracts and SLA…
Added 1 hour ago
Maintenance Technician
Bureau Veritas
Vancouver, BC
Reporting to the Maintenance Manager and under the supervision of the Maintenance Supervisor, the Maintenance Technician is responsible for the repairs and preventive maintenance of BVCC…
Added 1 hour ago
Mech and Robotics Tech
JLL
Calgary, AB
Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 1 hour ago
Technician - Advanced, Business Technician I
Bell
Montreal, QC
Implement, upgrade, perform preventive maintenance and repair in the event of an outage for the router and switch systems of our large business customers
Added 1 hour ago
Wet Laboratory Technician - Night Shift
SGS
Burnaby, BC
Full-time
- Keep all records and notebooks in good order including work order and equipment maintenance logs.
Added 1 hour ago
Utility Service Person
Dalhousie University
Halifax, NS
Full-time
Reporting to Client Services, the incumbent is responsible for performing various preventive maintenance (PM) tasks and assisting trades staff in their daily work requirements.
Added 1 hour ago
General Repair Technician III - Roving
BGIS
Halifax, NS
Full-time
The Technician III - Roving is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and…
Added 1 hour ago
IT Support Technician
Quadra
Edmonton, AB
We are currently looking for a hands-on and service-oriented IT Support Technician to support our Western Canadian team!
Added 2 hours ago
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
$26 CAD / hour
Full-time
…assist dealers and customers with product with product and maintenance questions, and provide clear technical guidance and…

D2B Groups

Service Manager (Boilers / HVAC)

Remote, Canada

Pay: Base salary of $120,000–$130,000
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Our client is an established Canadian manufacturer and service provider of commercial and industrial boiler and heating systems, supporting customers across a broad service territory. They are seeking a Service Manager to lead their Ottawa service branch, a hands-on leadership role with full accountability for field service execution, technician performance, customer satisfaction, and the growth of a profitable aftermarket service business.

This is an ideal fit for a field service leader who is equally comfortable coaching technicians, troubleshooting complex equipment issues, and building customer relationships that turn service calls into long-term revenue.

What You'll Do

Lead, coach and develop a team of 6–10 Service Technicians, including recruiting, onboarding, training, performance management and ongoing feedback

Deliver timely, high-quality service in a high-volume, short-cycle environment while maintaining urgency and responsiveness

Manage 24/7 emergency service coverage and ensure the right technicians are available to meet customer needs

Oversee daily service operations with the Service Administrator, assigning and scheduling technicians by skill set, workload, priority and customer requirements

Provide technical leadership on complex field issues involving boilers, pumps, systems, controls and related equipment

Grow the aftermarket business, including preventive maintenance agreements, upgrades, parts and other service solutions

Prepare service, sales, project quoting and estimating proposals for customers

Build strong customer relationships through regular communication, site visits and follow-up

Identify sales opportunities from service calls, site visits and technician recommendations, and partner with the Sales team to track and close them

Develop and improve field procedures, work processes and project-planning standards to raise quality, consistency and efficiency

Monitor service performance against customer, operational and continuous-improvement objectives, and find ways to reduce costs and improve profitability

Champion a safety-first culture and ensure all work meets health and safety requirements

Collaborate with the General Manager, Sales, manufacturing and other departments to align service delivery with business priorities

What You Bring

5–10+ years of technical field service team management in a comparable environment such as boilers, HVAC, heavy equipment, or related mechanical systems

Experience in a high-volume, short-cycle service organization providing 24/7 support across a broad geographic area

Proven ability to manage, coach and develop direct reports

Experience building customer service and operational improvement programs

Experience developing project and work proposals for customers

Intermediate proficiency with Microsoft Office (Word, Excel, Outlook)

Valid driver's license and eligibility to work in Canada

Strong Assets

Bilingual in English and French (highly valued for this market)

Experience servicing commercial and industrial boilers

Exposure to Lean and Continuous Improvement tools and techniques

Post-secondary diploma in a related technical field and/or business training

Base salary of $120,000–$130,000

Annual performance bonus

Company vehicle

A leadership role with real ownership over a branch service operation and its growth

Apply About employer

More about this job

Responsibilities

Lead the Ottawa service branch, managing and developing technicians, coordinating 24/7 field service, and providing technical guidance on boilers and related mechanical systems. Grow profitable aftermarket services, strengthen customer relationships, improve operational performance, and ensure safe, high-quality service delivery.

Requirements

Requires 5–10+ years of technical field service team management in a comparable industry, experience with high-volume 24/7 service operations, and a proven ability to coach staff and improve customer service and operations. Also requires proposal-development experience, intermediate Microsoft Office proficiency, a valid driver's license, and eligibility to work in Canada; boiler experience, English-French bilingualism, Lean exposure, and related post-secondary or business training are assets.

Skills

Field Service Management
Technician Leadership
Boiler Systems
HVAC
Mechanical Systems Troubleshooting
24/7 Service Operations
Service Scheduling
Preventive Maintenance
Sales Opportunity Identification
Proposal Development
Operational Improvement
Lean and Continuous Improvement
Health and Safety
Microsoft Office

Benefits

Annual Performance Bonus
Company Vehicle

Visa sponsorship

Not detected in the job text

Keywords

Commercial Boilers
Industrial Boilers
HVAC
Heating Systems
Pumps
Controls
Field Service
Aftermarket Services
Preventive Maintenance Agreements
Service Operations
24/7 Emergency Coverage
Technician Scheduling
Technical Troubleshooting
Service Proposals
Sales Estimating
Customer Relationships
Project Planning
Field Procedures
Operational Improvement
Lean
Continuous Improvement
Health and Safety
Microsoft Word
Microsoft Excel
Microsoft Outlook
Bilingual English and French

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