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Added 3 mins ago
TH
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 3 mins ago
TH
Plumbing and Electrical Sales Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 3 mins ago
TH
Lumber Sales Associate Part-Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 3 mins ago
TH
Hardware Sales Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
…your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15%…
Added 3 mins ago
MI
Pharmacy Assistant - Part Time
Metro Inc.
Brantford, ON
- Part-time
…receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and…
Added 3 mins ago
MI
Pharmacy Assistant - Part Time
Metro Inc.
Kingston, ON
- Part-time
…receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and…
Added 3 mins ago
RB
Analyst, Risk
Rogers Bank
Toronto, ON
- Full-time
A post-secondary degree in a field directly related to job responsibilities (Business, Economics, Finance, Computer Science, etc.)
Added 33 mins ago
MC
Join Our Talent Community! Financial Services Associate - Guelph Retail Branches
Meridian Credit Union
Guelph, ON
- $52,000 to $78,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 1 hour ago
WC
Pricing Analyst
Waste Connections of Canada
Coquitlam, BC
- Full-time
The Pricing Analyst supports the Controller and Sales Manager with customer quotes, bids, RFPs, and contract opportunities. Responsibilities include preparing and reviewing pricing,…
Added 1 hour ago
OH
Manager, Revenue Growth Management
Organika Health Products
Vancouver, BC
- Full-time
Customer decision support. Create customer-ready fact bases, negotiation scenarios, give/get frameworks and investment cases for Joint Business Planning and major commercial decisions.
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Quesnel, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
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Self Checkout Attendant
Walmart
Port Coquitlam, BC
- Part-time
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Added 1 hour ago
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(CAN) Food Lead Department Manager
Walmart
Camrose, AB
- Full-time
The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient daily execution. This…
Added 2 hours ago
TO
Municipal Accommodation Tax Coordinator
Town of Niagara-on-the-Lake
Niagara-on-the-Lake, ON
- Full-time
The Municipal Accommodation Tax Coordinator, under the direction of the Manager of Financial Planning and Reporting/Deputy Treasurer, is responsible for the day-to-day administration of the…
Added 4 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 hours ago
WC
Self Checkout Attendant
Walmart Canada
Port Coquitlam, BC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 4 hours ago
WC
(CAN) Associé, cosmétiques
Walmart Canada
Sherbrooke, QC
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 4 hours ago
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(CAN) Customer Service Manager
Walmart Canada
Mission, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 hours ago
WC
(CAN) Associé à la protection des biens
Walmart Canada
Rosemère, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 4 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 4 hours ago
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Manager, Finance & Business Operations
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Richmond, BC
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- Full-time
Strong Excel skills and confidence working with financial systems and data; experience with ERP systems or business intelligence tools is an asset.
Added 4 hours ago
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Forward Deployment Engineer Lead - Manufacturing
''
Toronto, ON
- Full-time
- Other
…experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 4 hours ago
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Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
…residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By…
Added 4 hours ago
W
(CAN) Associé, cosmétiques
Walmart
Sherbrooke, QC
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 4 hours ago
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(CAN) Associé à la protection des biens
Walmart
Longueuil, QC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…

D2L

Account Manager, Higher Education

Canada

$60,000 - $72,000 CAD

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Job details

Pay: $60,000 - $72,000 CAD
Posting language: English
Posted: Nov 4, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

General Description:

As an Account Manager, you are the primary relationship owner for a portfolio of clients. You are responsible for driving commercial outcomes, including renewals and expansion bookings, and for leading strategic account planning and executive alignment. Your role is to ensure every client attends at least one in-person client event annually, conduct Quarterly Business Reviews (QBRs) focused on business value, strategic planning, success metrics, and manage & mitigate risk.

You collaborate closely with Customer Success Managers, who are responsible for driving value realization within accounts leveraging their deep product and services expertise, to deliver a unified and customer-centric experience.

Major Responsibilities:

Drive results: Exceed booking objectives within your assigned territory and lead the end-to-end renewal process, consistently growing your book of business targets.  
Leverage the CRM: Identify revenue opportunities within each client account and forecast them accurately in the CRM.  
Lead the sales cycle: Managing a complex, solution sale; moving the sale through the entire sales process.  
Account planning: Develop and maintain account plans for your assigned account base. Leading QBRs focused on account strategy and business value in partnership with Customer Success  
Forecast and manage the end-to-end contract renewal process.   
Relationship management: Manage and grow client executive relationships across ~50-90 accounts. Conduct regular meetings with clients to foster the relationship and uncover or advance sales opportunities.  
Be a strategic partner: Understand your clients’ business goals and identify opportunities to align D2L products and services with their vision.  
Collaborate cross-functionally: Effectively and efficiently deploy D2L resources at appropriate stages in the customer journey. Productively work alongside Customer Success Managers on product adoption and value realization strategies.  
Professional development and upskilling: Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledge through self-learning, Revenue Enablement-hosted initiatives and other training opportunities.  
Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.   
Travel: Travel up to 30% (1-2 times per month)

Competencies:

Proficiency in Salesforce and other sales tools  
Executive alignment and multi-threading  
Strategic account planning and risk management  
Self-motivated, detail-oriented, and committed to excellence  
Working knowledge of web and database technology  
Familiarity with AI tools and using AI to further business goals

Suggested Qualifications/Experience:

2+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). 
Acumen with Artificial Intelligence tools.
Track record of successful achievement of assigned quotas.
Experience with enterprise-level web-based applications.
Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.
Willing to travel up to 30% and able to travel freely between the US and Canada or other countries and hold a valid passport.  
Bachelor’s degree recommended (technical, business or education-related is ideal)

This role is to fill an existing vacancy.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$60,000 - $72,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

The Account Manager is responsible for managing a portfolio of clients, driving renewals, and identifying expansion opportunities. They lead strategic account planning and conduct Quarterly Business Reviews to ensure client success and alignment with D2L solutions.

Requirements

Candidates should have at least 2 years of experience in a sales-oriented, client-facing account management role, preferably in SaaS or EdTech. Proficiency in Salesforce, strong strategic planning skills, and the ability to travel up to 30% are required.

Skills

Account Management
Salesforce
Strategic Account Planning
Risk Management
Executive Alignment
SaaS Sales
EdTech
CRM
Forecasting
Customer Success
Business Value Analysis
Artificial Intelligence
Relationship Management
Contract Renewal
Solution Selling
Data Analysis

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Tuition Reimbursement
Mental Health Services
EFAP Program
Retirement Planning
Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events

Visa sponsorship

Not detected in the job text

Hiring contact

Lee Poteck

Keywords

Account Manager
Higher Education
SaaS
EdTech
Salesforce
CRM
QBR
Renewal
Customer Success
Artificial Intelligence
Strategic Planning
Risk Management
Enterprise Software
Learning Management Systems
Client Relations
Business Development
Forecasting
Solution Sales
Account Planning
Upskilling

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