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Added 11 mins ago
IC
Business Development Intern
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Microsoft Office suite of products such as PowerPoint, Word, Excel, Outlook, Teams Additionally Salesforce or other CRM programs
Added 11 mins ago
TV
Senior Account Manager
The Vantage Talent Group
Burlington, ON
- $140,000 to $160,000 CAD / year
- Full-time
Maintain accurate client documentation and CRM records.
Added 11 mins ago
HD
Project Coordinator
Hospitality Designs
Richmond, BC
- Full-time
Added 11 mins ago
R
Inside Sales Specialist
Rotork
AB · Edmonton, AB
- Full-time
Proven experience in inside sales, sales support, customer communication, and CRM management.
Added 26 mins ago
F
Products & Service Sales Manager
Finning
Calgary, AB
- Full-time
Leverage CRM tools and sales management systems to drive customer engagement and business growth.
Added 26 mins ago
AI
Technical Product Manager - Platforms & Integrations
Accurant International
Remote, Canada
- $120,000 to $140,000 CAD / year
- Full-time
- Remote
Utility and enterprise systems: CIS, MDMS, billing, CRM, identity management, and analytics platforms.
Added 26 mins ago
M
RQ11717 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Demonstrated experience with Document Management system and/or Customer Relationship Management System (CRM)
Added 26 mins ago
M
RQ11844 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Technology stack: Microsoft Dynamics CRM (backoffice),
Added 26 mins ago
F
Customer Success Coordinator
Fundica
Montreal, QC
- Full-time
Log client activity, follow-ups, and leads in our CRM
Added 26 mins ago
DB
Marketing And Business Development Coordinator
Dent Build
Newmarket, ON
- Full-time
…hands-on role combines creative marketing, client communication, CRM management, and active business…
Added 26 mins ago
OR
Neighbourhood Sales and Marketing Representatives + $1000 Signing Bonus - NS
OSL Retail Services
Halifax, NS
- Full-time
Tools for success Smartphone & tablet, business cards, Bell branded clothing, ID badge, Salesforce CRM
Added 26 mins ago
AV
Group Tour Operations Consultant
Anderson Vacations Canada
Calgary, AB
- Full-time
Proficiency with reservation systems, CRM tools, and standard office software is an asset.
Added 26 mins ago
GR
Senior Account Executive
Goldbeck Recruiting
Vancouver, BC
- $75,000 to $90,000 CAD / year
- Full-time
Strong organizational skills and CRM discipline
Added 26 mins ago
CP
Leasing Specialist
CW Properties Inc
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Comfort using property management software, CRM tools, and basic office applications to manage leasing workflows and records.
Added 41 mins ago
MT
Events Specialist
McCarthy Tétrault LLP
Vancouver, BC
- Full-time
Working closely with key stakeholders, Clients and Markets leads, CRM and legal assistants to develop targeted guest lists.
Added 55 mins ago
Account Manager, Higher Education
D2L
Canada
Leverage the CRM: Identify revenue opportunities within each client account and forecast them accurately in the CRM.
Added 55 mins ago
AG
Account Manager, Client Engagement & Adoption
Altus Group
Toronto, ON
- Full-time
Use data to guide decisions. You will leverage CRM and customer success tools to monitor engagement, track account health, identify trends, and prioritize opportunities. You will use…
Added 55 mins ago
W
Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
Added 56 mins ago
S
Chief Information Officer
SaskTel
Regina, SK
- Full-time
…large-scale enterprise transformations, including OSS/BSS, CRM, ERP, or cloud-native modernization, is highly…
Added 56 mins ago
TT
Manager, Customer Service & Operations
The Talent Company
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $110,000 CAD / year
- Full-time
Experience using CRM systems, telephony platforms, workforce management tools, and operational reporting systems.
Added 56 mins ago
CL
Outside Sales Representative
Canadian Linen / Quebec Linge
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
…devices, Microsoft Office, and Customer Relationship Management (CRM) systems to stay organized, productive, and…
Added 56 mins ago
E4
Business Development & Partnerships Lead
Empowered 4x
Brampton, ON
- Full-time
Use CRM systems to track opportunities and monitor performance
Added 1 hour ago
SG
Business Development Manager - Solar
SOLV4EX Group
Richmond Hill, ON
- Full-time
Record all new accounts, referrals and handoffs in CRM so that new-business results and sales credit are tracked consistently between the BDM and TSMs.
Added 1 hour ago
LC
Community & Communications Coordinator
Lincoln Chamber of Commerce
Beamsville, ON
- Part-time
Maintain up-to-date records in our CRM (Membee or similar)
Added 1 hour ago
SW
Territory Retail Sales Manager
Steam Whistle Brewing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Proactively use and maintain retail sales tools to inform and influence goals in store; ie-8 week report, Last Call, CRM, Daily/Weekly/Monthly reports etc.

D2L

Account Manager, Higher Education

Canada

$60,000 - $72,000 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 - $72,000 CAD
Posting language: English
Posted: Nov 4, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

General Description:

As an Account Manager, you are the primary relationship owner for a portfolio of clients. You are responsible for driving commercial outcomes, including renewals and expansion bookings, and for leading strategic account planning and executive alignment. Your role is to ensure every client attends at least one in-person client event annually, conduct Quarterly Business Reviews (QBRs) focused on business value, strategic planning, success metrics, and manage & mitigate risk.

You collaborate closely with Customer Success Managers, who are responsible for driving value realization within accounts leveraging their deep product and services expertise, to deliver a unified and customer-centric experience.

Major Responsibilities:

Drive results: Exceed booking objectives within your assigned territory and lead the end-to-end renewal process, consistently growing your book of business targets.  
Leverage the CRM: Identify revenue opportunities within each client account and forecast them accurately in the CRM.  
Lead the sales cycle: Managing a complex, solution sale; moving the sale through the entire sales process.  
Account planning: Develop and maintain account plans for your assigned account base. Leading QBRs focused on account strategy and business value in partnership with Customer Success  
Forecast and manage the end-to-end contract renewal process.   
Relationship management: Manage and grow client executive relationships across ~50-90 accounts. Conduct regular meetings with clients to foster the relationship and uncover or advance sales opportunities.  
Be a strategic partner: Understand your clients’ business goals and identify opportunities to align D2L products and services with their vision.  
Collaborate cross-functionally: Effectively and efficiently deploy D2L resources at appropriate stages in the customer journey. Productively work alongside Customer Success Managers on product adoption and value realization strategies.  
Professional development and upskilling: Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledge through self-learning, Revenue Enablement-hosted initiatives and other training opportunities.  
Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.   
Travel: Travel up to 30% (1-2 times per month)

Competencies:

Proficiency in Salesforce and other sales tools  
Executive alignment and multi-threading  
Strategic account planning and risk management  
Self-motivated, detail-oriented, and committed to excellence  
Working knowledge of web and database technology  
Familiarity with AI tools and using AI to further business goals

Suggested Qualifications/Experience:

2+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). 
Acumen with Artificial Intelligence tools.
Track record of successful achievement of assigned quotas.
Experience with enterprise-level web-based applications.
Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.
Willing to travel up to 30% and able to travel freely between the US and Canada or other countries and hold a valid passport.  
Bachelor’s degree recommended (technical, business or education-related is ideal)

This role is to fill an existing vacancy.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$60,000 - $72,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

The Account Manager is responsible for managing a portfolio of clients, driving renewals, and identifying expansion opportunities. They lead strategic account planning and conduct Quarterly Business Reviews to ensure client success and alignment with D2L solutions.

Requirements

Candidates should have at least 2 years of experience in a sales-oriented, client-facing account management role, preferably in SaaS or EdTech. Proficiency in Salesforce, strong strategic planning skills, and the ability to travel up to 30% are required.

Skills

Account Management
Salesforce
Strategic Account Planning
Risk Management
Executive Alignment
SaaS Sales
EdTech
CRM
Forecasting
Customer Success
Business Value Analysis
Artificial Intelligence
Relationship Management
Contract Renewal
Solution Selling
Data Analysis

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Tuition Reimbursement
Mental Health Services
EFAP Program
Retirement Planning
Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events

Visa sponsorship

Not detected in the job text

Hiring contact

Lee Poteck

Keywords

Account Manager
Higher Education
SaaS
EdTech
Salesforce
CRM
QBR
Renewal
Customer Success
Artificial Intelligence
Strategic Planning
Risk Management
Enterprise Software
Learning Management Systems
Client Relations
Business Development
Forecasting
Solution Sales
Account Planning
Upskilling

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