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Added 2 mins ago
SC
shift supervisor - Store# 22605, AVALON MALL
Starbucks Coffee Company
St. John's, NL
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
SC
shift supervisor - Store# 83749, YELLOWHEAD HWY & SHUSWAP ROAD
Starbucks Coffee Company
Kamloops, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
SC
shift supervisor - Store# 04268, 99 BANK STREET
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
SC
chef de quart - Store# 55961, LES PROMENADES KING
Starbucks Coffee Company
Sherbrooke, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 2 mins ago
Q
FY27 Intern - Machine Learning Engineering Internship - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 17 mins ago
OB
Sales Manager
Olympic Building Centre
Winnipeg, MB
- Full-time
Reporting to the General Manager, the Sales Manager is responsible for the total Sales and Marketing function of Olympic Buildings MB. as it relates to Residential, Agriculture and…
Added 32 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Montreal, QC
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 32 mins ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Build pipeline through outbound prospecting, referrals, industry events, franchise networks, and internal tools like ZoomInfo, HubSpot, Gong, and LinkedIn Sales Navigator.
Added 47 mins ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
The Manager, Fund Development & Engagement, will lead the development and execution of a comprehensive fundraising strategy that grows and diversifies revenue with a first focus on our…
Added 47 mins ago
TC
Program Coordinator 2, Full-Time
Taproot Community Support Services
Parksville, BC
- Full-time
Plans and develops the program in consultation with the program manager, and plans and implements program activities and special events.
Added 1 hour ago
MB
Territory Manager - Central Ontario (Collingwood/Barrie to Markham Region)
Muskoka Brewery
Bracebridge, ON · Toronto, ON
- Full-time
Occasional night/weekend work required to attend brewery events and training.
Added 1 hour ago
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FY27 Intern - Display IP FPGA Emulation Intern - Canada (4 months)
Qualcomm
Markham, ON
- Full-time
…visibility to your project and team, receive support from your manager, and have access to the entire Qualcomm employee community to ensure your success. To round out your internship, we…
Added 1 hour ago
Superintendent/Construction Manager
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Caledon, ON · Toronto, ON
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
Added 1 hour ago
Sr. Payroll Manager
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Caledon, ON · Toronto, ON
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
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Retail Showroom Manager
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Caledon, ON · Toronto, ON
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Added 1 hour ago
Network Analyst Manager
Enzo
Caledon, ON · Toronto, ON
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
Added 1 hour ago
Logistics Project Manager
Enzo
Laval, QC · Montreal, QC
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
Added 1 hour ago
Logistics Project Manager
Enzo
Caledon, ON · Toronto, ON
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
Added 1 hour ago
IT Project Manager
Enzo
Caledon, ON · Toronto, ON
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
Added 1 hour ago
Human Resource Manager
Enzo
Caledon, ON · Toronto, ON
What You'll Do as a Manager of Human Resources:
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Driver Manager and Dispatcher
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Caledon, ON · Toronto, ON
Depending on the office location and role, employees may also enjoy a dog-friendly workplace, flexible ways of working, and team events that help make work feel a little more human.
Added 1 hour ago
RO
Food & Beverage Receiver
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Golden, BC
- Full-time
Track and account for all invoices and shipping receipts and work with F&B Manager to communicate with suppliers when needed
Added 1 hour ago
RC
Recreation Aide
Retirement Concepts
White Rock, BC
- $31.64 CAD / hour
- Temporary
The Recreation Aide reports to the Therapeutic Recreation Manager/ Recreation Manager or designate. This role assists in planning, implementing and evaluating activity programs to meet the…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
Enthusiasm for mentoring, participating in clinic events, and sharing knowledge.
Added 1 hour ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
The Community Relations Manager (CRM) reports to the General Manager (GM) and/or designate and is responsible for building relationships through community outreach, identifying sales leads,…

D2L

Account Manager, Higher Education

Canada

$60,000 - $72,000 CAD

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Job details

Pay: $60,000 - $72,000 CAD
Posting language: English
Posted: Nov 4, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

General Description:

As an Account Manager, you are the primary relationship owner for a portfolio of clients. You are responsible for driving commercial outcomes, including renewals and expansion bookings, and for leading strategic account planning and executive alignment. Your role is to ensure every client attends at least one in-person client event annually, conduct Quarterly Business Reviews (QBRs) focused on business value, strategic planning, success metrics, and manage & mitigate risk.

You collaborate closely with Customer Success Managers, who are responsible for driving value realization within accounts leveraging their deep product and services expertise, to deliver a unified and customer-centric experience.

Major Responsibilities:

Drive results: Exceed booking objectives within your assigned territory and lead the end-to-end renewal process, consistently growing your book of business targets.  
Leverage the CRM: Identify revenue opportunities within each client account and forecast them accurately in the CRM.  
Lead the sales cycle: Managing a complex, solution sale; moving the sale through the entire sales process.  
Account planning: Develop and maintain account plans for your assigned account base. Leading QBRs focused on account strategy and business value in partnership with Customer Success  
Forecast and manage the end-to-end contract renewal process.   
Relationship management: Manage and grow client executive relationships across ~50-90 accounts. Conduct regular meetings with clients to foster the relationship and uncover or advance sales opportunities.  
Be a strategic partner: Understand your clients’ business goals and identify opportunities to align D2L products and services with their vision.  
Collaborate cross-functionally: Effectively and efficiently deploy D2L resources at appropriate stages in the customer journey. Productively work alongside Customer Success Managers on product adoption and value realization strategies.  
Professional development and upskilling: Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledge through self-learning, Revenue Enablement-hosted initiatives and other training opportunities.  
Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.   
Travel: Travel up to 30% (1-2 times per month)

Competencies:

Proficiency in Salesforce and other sales tools  
Executive alignment and multi-threading  
Strategic account planning and risk management  
Self-motivated, detail-oriented, and committed to excellence  
Working knowledge of web and database technology  
Familiarity with AI tools and using AI to further business goals

Suggested Qualifications/Experience:

2+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). 
Acumen with Artificial Intelligence tools.
Track record of successful achievement of assigned quotas.
Experience with enterprise-level web-based applications.
Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.
Willing to travel up to 30% and able to travel freely between the US and Canada or other countries and hold a valid passport.  
Bachelor’s degree recommended (technical, business or education-related is ideal)

This role is to fill an existing vacancy.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$60,000 - $72,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

The Account Manager is responsible for managing a portfolio of clients, driving renewals, and identifying expansion opportunities. They lead strategic account planning and conduct Quarterly Business Reviews to ensure client success and alignment with D2L solutions.

Requirements

Candidates should have at least 2 years of experience in a sales-oriented, client-facing account management role, preferably in SaaS or EdTech. Proficiency in Salesforce, strong strategic planning skills, and the ability to travel up to 30% are required.

Skills

Account Management
Salesforce
Strategic Account Planning
Risk Management
Executive Alignment
SaaS Sales
EdTech
CRM
Forecasting
Customer Success
Business Value Analysis
Artificial Intelligence
Relationship Management
Contract Renewal
Solution Selling
Data Analysis

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Tuition Reimbursement
Mental Health Services
EFAP Program
Retirement Planning
Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events

Visa sponsorship

Not detected in the job text

Hiring contact

Lee Poteck

Keywords

Account Manager
Higher Education
SaaS
EdTech
Salesforce
CRM
QBR
Renewal
Customer Success
Artificial Intelligence
Strategic Planning
Risk Management
Enterprise Software
Learning Management Systems
Client Relations
Business Development
Forecasting
Solution Sales
Account Planning
Upskilling

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