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Added 5 mins ago
HI
Auto Mobile Advisor
HUB International
Kelowna, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 5 mins ago
HI
Auto Mobile Associate
HUB International
Cranbrook, BC
- Full-time
As an Auto Mobile Associate, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide…
Added 5 mins ago
TA
QC - STOCK COORDINATOR – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Saint-Bruno-de-Montarville, QC
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 5 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 5 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Mississauga, ON
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 5 mins ago
TA
QC - SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
LaSalle, QC
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 5 mins ago
RI
Pest Control Technician
Rentokil Initial
Calgary, AB
- $43,000 to $45,000 CAD / year
- Full-time
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Added 5 mins ago
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Scotiabank
Vancouver, BC
The Portfolio Manager develops client relationships to gain an intimate understanding of client’s life goals, circumstance and needs in order to provide investment counselling integrated…
Added 5 mins ago
D
ServiceNow Cyber Sales Executive (Senior Manager)
Deloitte
Toronto, ON
- Full-time
Capacity to navigate across Alliance Partner Sales, Service and Support organization and connect the vendor partner(s) with the Deloitte Teams
Added 5 mins ago
A
Manager, People Services & Culture
Altis
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 5 mins ago
D
Technical Delivery Manager
Deloitte
Toronto, ON
- Full-time
Partner with engineering, data, compliance, and operations to define scope, manage dependencies, and ensure regulatory alignment.
Added 5 mins ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
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Added 5 mins ago
WI
Senior Project Manager, Municipal Engineering
WSP in Canada
Fort McMurray, AB
- Full-time
As a Senior Project Manager in our Municipal Engineering team, you will manage client relationships, oversee project delivery, support business development initiatives, and provide…
Added 5 mins ago
ES
Maintenance Generalist - Toronto
Equans Services Canada & US
Toronto, ON
- Temporary
Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings,…
Added 5 mins ago
BN
Manager, North America Tax & Financial Compliance
Bavarian Nordic
ON · Durham, ON
- Full-time
Job Title: Manager, North America Tax & Financial Compliance
Added 5 mins ago
DG
Social Media & Student Engagement Coordinator
Dexterra Group
Charlottetown, PE
- Full-time
With over 1,600 employees in over 165 accounts, we’re proud to be known as the preferred food service partner for Canadian clients who value exceptional food quality and hospitality…
Added 5 mins ago
MN
Senior Account Manager
Mosaic North America
Vancouver, BC
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…
Added 5 mins ago
WI
Project manager energy and sustainability
WSP in Canada
Toronto, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 5 mins ago
BI
Human Resources Generalist,
Baxter International Inc.
Mississauga, ON
- Full-time
…compliance, and HR program execution. This is an opportunity to partner with leaders and employees while helping ensure HR processes and programs are delivered effectively across the…
Added 5 mins ago
O|
Demand Generation Manager
OpTalent | Canada | Recruitment
Guelph, ON
- Full-time
OpTalent is partnering with a growing technology-focused organization to recruit a Demand Generation Manager who will play a key role in driving brand awareness, generating qualified leads,…
Added 5 mins ago
WI
Senior Project Manager, Alternative Delivery
WSP in Canada
Winnipeg, MB
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 5 mins ago
LG
Systems Integration Manager
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AB · Edmonton, AB
- Full-time
Lotus Group is proud to partner with an Edmonton-based technology company that designs and builds advanced precision lighting solutions for customers around the world, including…
Added 5 mins ago
RI
Pest Control Technician
Rentokil Initial
Calgary, AB
- $43,000 to $45,000 CAD / year
- Full-time
…Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food…
Added 5 mins ago
A
Chef d’équipe, Administration des avantages sociaux
Altis
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Added 21 mins ago
RB
Senior Manager, Social Content & Communities
Royal Bank of Canada
Toronto, ON
- Full-time
…recognized brands. We're looking for an experienced Senior Manager, Social Content & Communities to lead how RBC Direct Investing shows up across social: turning complex investing concepts…

D2L

Account Manager, Higher Education

Canada

$60,000 - $72,000 CAD

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Job details

Pay: $60,000 - $72,000 CAD
Posting language: English
Posted: Nov 4, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

General Description:

As an Account Manager, you are the primary relationship owner for a portfolio of clients. You are responsible for driving commercial outcomes, including renewals and expansion bookings, and for leading strategic account planning and executive alignment. Your role is to ensure every client attends at least one in-person client event annually, conduct Quarterly Business Reviews (QBRs) focused on business value, strategic planning, success metrics, and manage & mitigate risk.

You collaborate closely with Customer Success Managers, who are responsible for driving value realization within accounts leveraging their deep product and services expertise, to deliver a unified and customer-centric experience.

Major Responsibilities:

Drive results: Exceed booking objectives within your assigned territory and lead the end-to-end renewal process, consistently growing your book of business targets.  
Leverage the CRM: Identify revenue opportunities within each client account and forecast them accurately in the CRM.  
Lead the sales cycle: Managing a complex, solution sale; moving the sale through the entire sales process.  
Account planning: Develop and maintain account plans for your assigned account base. Leading QBRs focused on account strategy and business value in partnership with Customer Success  
Forecast and manage the end-to-end contract renewal process.   
Relationship management: Manage and grow client executive relationships across ~50-90 accounts. Conduct regular meetings with clients to foster the relationship and uncover or advance sales opportunities.  
Be a strategic partner: Understand your clients’ business goals and identify opportunities to align D2L products and services with their vision.  
Collaborate cross-functionally: Effectively and efficiently deploy D2L resources at appropriate stages in the customer journey. Productively work alongside Customer Success Managers on product adoption and value realization strategies.  
Professional development and upskilling: Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledge through self-learning, Revenue Enablement-hosted initiatives and other training opportunities.  
Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.   
Travel: Travel up to 30% (1-2 times per month)

Competencies:

Proficiency in Salesforce and other sales tools  
Executive alignment and multi-threading  
Strategic account planning and risk management  
Self-motivated, detail-oriented, and committed to excellence  
Working knowledge of web and database technology  
Familiarity with AI tools and using AI to further business goals

Suggested Qualifications/Experience:

2+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). 
Acumen with Artificial Intelligence tools.
Track record of successful achievement of assigned quotas.
Experience with enterprise-level web-based applications.
Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.
Willing to travel up to 30% and able to travel freely between the US and Canada or other countries and hold a valid passport.  
Bachelor’s degree recommended (technical, business or education-related is ideal)

This role is to fill an existing vacancy.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$60,000 - $72,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

The Account Manager is responsible for managing a portfolio of clients, driving renewals, and identifying expansion opportunities. They lead strategic account planning and conduct Quarterly Business Reviews to ensure client success and alignment with D2L solutions.

Requirements

Candidates should have at least 2 years of experience in a sales-oriented, client-facing account management role, preferably in SaaS or EdTech. Proficiency in Salesforce, strong strategic planning skills, and the ability to travel up to 30% are required.

Skills

Account Management
Salesforce
Strategic Account Planning
Risk Management
Executive Alignment
SaaS Sales
EdTech
CRM
Forecasting
Customer Success
Business Value Analysis
Artificial Intelligence
Relationship Management
Contract Renewal
Solution Selling
Data Analysis

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Tuition Reimbursement
Mental Health Services
EFAP Program
Retirement Planning
Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events

Visa sponsorship

Not detected in the job text

Hiring contact

Lee Poteck

Keywords

Account Manager
Higher Education
SaaS
EdTech
Salesforce
CRM
QBR
Renewal
Customer Success
Artificial Intelligence
Strategic Planning
Risk Management
Enterprise Software
Learning Management Systems
Client Relations
Business Development
Forecasting
Solution Sales
Account Planning
Upskilling

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