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Added 11 mins ago
D
Advisor, Securities
Desjardins
Mascouche, QC
- Full-time
…budget monitoring and management of administrative staff to the manager of a large branch or a group of branches. Serve as resource person for all employees regarding policies, procedures,…
Added 11 mins ago
B
Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Support prospective client activity by coordinating meetings, preparing introductory materials and assisting the advisory team with client development initiatives.
Added 11 mins ago
B
Trust and Estate Advisor
BMO
Vancouver, BC · Victoria, BC · FBT
- Full-time
Develops and executes business development strategies to achieve growth, sales, and relationship objectives for the assigned market and portfolio.
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B
Trust and Estate Advisor
BMO
Edmonton, AB · Enbridge
- Full-time
Develops and executes business development strategies to achieve growth, sales, and relationship objectives for the assigned market and portfolio.
Added 11 mins ago
TV
Senior Account Manager
The Vantage Talent Group
Burlington, ON
- $140,000 to $160,000 CAD / year
- Full-time
This is a relationship-driven role combining senior-level account management, benefits consulting, client retention, and business development. The successful candidate will act as a trusted…
Added 11 mins ago
AC
Senior Manager, U.S. Corporate Tax
ACCA Careers
Winnipeg, MB
- Full-time
Make an impact with our U.S. Corporate Tax team as a Senior Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework.…
Added 11 mins ago
LM
Underwriter, Property & Casualty
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Calgary, AB
- Full-time
Reports To: Assistant Vice President, Underwriting Manager
Added 26 mins ago
DT
Assistant Manager I
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East Gwillimbury, ON
- Part-time
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Delivers clear, constructive, timely feedback & partners with Store Manager on development
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Senior Talent Programs Advisor
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Calgary, AB
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Manager, Digital Experience (.COM)
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Toronto, ON
Identify key Digital Commerce opportunities and support the accelerated development of our channel performance. Actively monitor digital performance and identify innovative opportunities to…
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Senior Bridge Manager
Hatch
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-Demonstrated business development experience, including proposal preparation and client relationship management.
Added 26 mins ago
F
Products & Service Sales Manager
Finning
Calgary, AB
- Full-time
The Product & Service Sales Manager – Power & Energy is a senior customer-facing leadership role responsible for driving profitable growth across power generation equipment, energy…
Added 26 mins ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Portfolio Management & Governance, the Program Manager provides delivery leadership for large, complex business and technology programs within the Insurance…
Added 26 mins ago
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Montreal, QC · Quebec, QC
- Full-time
As a Forensic and Dispute Services Senior Manager (Bilingual FR/EN), you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service…
Added 26 mins ago
SA
Advertising Sales Manager
Samsung Ads Canada
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…have a proven ability to close deals. Additionally, this Sales Manager will be the consummate team-player and have the ability to work collaboratively across the sales organization within a…
Added 26 mins ago
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Sponsorship Coordinator
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Toronto, ON
- Full-time
Prepare Manager and Director levels with partnership updates and briefings for meetings and presentations.
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Neighbourhood Sales and Marketing Representatives + $1000 Signing Bonus - NS
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Halifax, NS
- Full-time
Ongoing coaching, learning, and development opportunities
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Sales & Customer Relations Manager
RETYCHE
Montreal, QC
- Full-time
We’re looking for a Sales & Customer Relations Manager who lives these values and wants to grow with us as we expand. You’ll lead our boutique team, build a loyal client community, and make…
Added 41 mins ago
Channel Partnerships Manager, Investor Ecosystems (VC & PE)
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Toronto, ON
Gusto is looking for a VC & PE Partnerships Manager to own and scale our relationships across venture capital (VC) and private equity (PE) firms.
Added 41 mins ago
UO
Indigenous Student Development Coordinator
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Indigenous Student Development Coordinator reports to the Director, School of Kinesiology, and works closely with the Manager, Finance and Administration to support the planning,…
Added 41 mins ago
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Leasing Agent
WestUrban Properties Management
Maple Ridge, BC
- Part-time
…through our expertise in construction management, customized development, and development planning across Western Canada. Our rapidly growing company is built on a foundation of strong…
Added 41 mins ago
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DYNAMITE - Sales Team Leader FT - Rue Sainte-Catherine
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Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 41 mins ago
GD
DYNAMITE - Team Leader FT - Rue Sainte-Catherine
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 41 mins ago
T
Wealth Operations Officer II Preferred Candidate
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…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

D2L

Account Manager, Higher Education

Canada

$60,000 - $72,000 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 - $72,000 CAD
Posting language: English
Posted: Nov 4, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

General Description:

As an Account Manager, you are the primary relationship owner for a portfolio of clients. You are responsible for driving commercial outcomes, including renewals and expansion bookings, and for leading strategic account planning and executive alignment. Your role is to ensure every client attends at least one in-person client event annually, conduct Quarterly Business Reviews (QBRs) focused on business value, strategic planning, success metrics, and manage & mitigate risk.

You collaborate closely with Customer Success Managers, who are responsible for driving value realization within accounts leveraging their deep product and services expertise, to deliver a unified and customer-centric experience.

Major Responsibilities:

Drive results: Exceed booking objectives within your assigned territory and lead the end-to-end renewal process, consistently growing your book of business targets.  
Leverage the CRM: Identify revenue opportunities within each client account and forecast them accurately in the CRM.  
Lead the sales cycle: Managing a complex, solution sale; moving the sale through the entire sales process.  
Account planning: Develop and maintain account plans for your assigned account base. Leading QBRs focused on account strategy and business value in partnership with Customer Success  
Forecast and manage the end-to-end contract renewal process.   
Relationship management: Manage and grow client executive relationships across ~50-90 accounts. Conduct regular meetings with clients to foster the relationship and uncover or advance sales opportunities.  
Be a strategic partner: Understand your clients’ business goals and identify opportunities to align D2L products and services with their vision.  
Collaborate cross-functionally: Effectively and efficiently deploy D2L resources at appropriate stages in the customer journey. Productively work alongside Customer Success Managers on product adoption and value realization strategies.  
Professional development and upskilling: Be well informed about current industry trends and be able to speak intelligently about the education industry while constantly striving to improve knowledge through self-learning, Revenue Enablement-hosted initiatives and other training opportunities.  
Represent D2L: Attend and participate in sales meetings, product seminars, conferences and trade shows.   
Travel: Travel up to 30% (1-2 times per month)

Competencies:

Proficiency in Salesforce and other sales tools  
Executive alignment and multi-threading  
Strategic account planning and risk management  
Self-motivated, detail-oriented, and committed to excellence  
Working knowledge of web and database technology  
Familiarity with AI tools and using AI to further business goals

Suggested Qualifications/Experience:

2+ years in a sales-oriented, client-facing account management role (successful SaaS or complex solution sales experience in EdTech, HCM, or eLearning is preferred). 
Acumen with Artificial Intelligence tools.
Track record of successful achievement of assigned quotas.
Experience with enterprise-level web-based applications.
Experience with learning-related enterprise systems (Learning Management Systems, Training and Assessment Systems, or similar) is an asset.
Willing to travel up to 30% and able to travel freely between the US and Canada or other countries and hold a valid passport.  
Bachelor’s degree recommended (technical, business or education-related is ideal)

This role is to fill an existing vacancy.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$60,000 - $72,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

Apply About employer

More about this job

Responsibilities

The Account Manager is responsible for managing a portfolio of clients, driving renewals, and identifying expansion opportunities. They lead strategic account planning and conduct Quarterly Business Reviews to ensure client success and alignment with D2L solutions.

Requirements

Candidates should have at least 2 years of experience in a sales-oriented, client-facing account management role, preferably in SaaS or EdTech. Proficiency in Salesforce, strong strategic planning skills, and the ability to travel up to 30% are required.

Skills

Account Management
Salesforce
Strategic Account Planning
Risk Management
Executive Alignment
SaaS Sales
EdTech
CRM
Forecasting
Customer Success
Business Value Analysis
Artificial Intelligence
Relationship Management
Contract Renewal
Solution Selling
Data Analysis

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Tuition Reimbursement
Mental Health Services
EFAP Program
Retirement Planning
Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events

Visa sponsorship

Not detected in the job text

Hiring contact

Lee Poteck

Keywords

Account Manager
Higher Education
SaaS
EdTech
Salesforce
CRM
QBR
Renewal
Customer Success
Artificial Intelligence
Strategic Planning
Risk Management
Enterprise Software
Learning Management Systems
Client Relations
Business Development
Forecasting
Solution Sales
Account Planning
Upskilling

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