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Added 13 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Chatham-Kent, ON · Hamilton, ON · London, ON · Owen Sound, ON · Sarnia, ON · St. Catharines, ON · Stratford, ON · Waterloo, ON · Windsor, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 13 mins ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
This role contributes to the development and execution of the enterprise-wide IT strategy and ensures its alignment with the enterprise's business strategy and the delivery of capabilities…
Added 13 mins ago
TO
Assistant, Legal Services
Town of Caledon
Caledon, ON
- Full-time
The ideal candidate will have demonstrated interest in litigation, contracts, development, planning and municipal law. We are seeking an individual with superior interpersonal skills…
Added 13 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial Corporation
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
…portfolios, identify emerging trends and risks, support the development of underwriting products and processes, and collaborate closely with Claims, Actuarial, Reinsurance, Risk Services,…
Added 13 mins ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Develop new features and perform unit / component test for new application development initiatives aligned to business needs and in accordance with technology architecture standards
Added 13 mins ago
SL
District Manager
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
…regional team. Reporting to the District Manager is the Business Development Consultant (BDC) and the Business Development Partner(s)…
Added 13 mins ago
SL
Wealth Sales Representative
Sun Life
Calgary, AB
- Full-time
Generate sales and lead development through proactive outbound telephone calls and email communications
Added 13 mins ago
SL
Bilingual Financial Services Consultant, Client Relationship Team
Sun Life
Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Career growth and professional development opportunities
Added 13 mins ago
C
Senior Audit Manager, Wealth Management
CIBC
Toronto, ON
- Full-time
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
Added 13 mins ago
C
Senior Project Manager, IT
CIBC
Toronto, ON
- Full-time
…and waterfall delivery approaches and understand the Software Development Life Cycle (SDLC). It’s an asset if you have experience with tools such as Planview, ServiceNow, and…
Added 13 mins ago
C
QA Analyst co-op
CIBC
Toronto, ON
- Full-time
…simulation, coding, automation, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more…
Added 13 mins ago
Design Manager – Water/Wastewater
GHD Group Pty Ltd
Waterloo, ON
…during the process to improve efficiency and fairness. Your application may be reviewed by both AI and our hiring team. While AI supports some steps through the process, all final hiring…
Added 13 mins ago
SC
Security Guard Full time or Part time
Securitas Canada
Brantford, ON
- Full-time
- Part-time
A member of our recruitment team will review your application and contact qualified candidates to discuss current opportunities.
Added 13 mins ago
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Crude Product Quality Specialist
Cenovus Energy
Calgary, AB
- Full-time
Support the development and interpretation of commercial agreements, ensuring product-quality requirements and specifications are technically and commercially sound.
Added 13 mins ago
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Mortgaga Specialist
BMO
Brampton, ON
- Full-time
Serves a customer advocate during application and processing activities.
Added 13 mins ago
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Instructor GERO 5P14 Winter D3
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St. Catharines, ON · Main Campus (Employees)
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Please include a cover letter and a current resume. Members with seniority can provide seniority date in the application questionnaire. All required documentation must be included,…
Added 13 mins ago
BU
Instructor GERO 5P13 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Please include a cover letter and a current resume. Members with seniority can provide seniority date in the application questionnaire. All required documentation must be included,…
Added 13 mins ago
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Chef/Cheffe de Projets, Contrôle des Matières / Project Manager , Material Control
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Mirabel, QC · Montreal, QC
- Full-time
Added 13 mins ago
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Scarborough Health Network
EO Head Office
- Full-time
As a senior member of the Software and Development Team, the Senior Software Developer takes the lead on designing, architecting, and delivering web applications and integration solutions…
Added 13 mins ago
M
Manager, Regional Product Management (Security Solutions)
Mastercard
Toronto, ON
- Full-time
Serve as a subject matter expert to support product development, sales opportunities, customer discussions, and market education.
Added 13 mins ago
IC
Technical Support Coordinator
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
…a great organization that supports growth and professional…
Added 13 mins ago
G
Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
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Added 13 mins ago
G
Spécialiste des tests système / System Test Specialist
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- Full-time
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Added 13 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Application deadline: November 16th, 2026 at 12:00PM ET
Added 13 mins ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Application deadline: November 16th, 2026 at 12:00PM ET

D2L

Senior Transformation Director

Kitchener, ON, Canada
Toronto, ON, Canada

$123,000 - $150,000 CAD

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Job details

Pay: $123,000 - $150,000 CAD
Experience: 10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Posting language: English
Posted: Oct 28, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

Job Summary:

The Senior Transformation Director leads D2L’s Artificial Intelligence Transformation Office (AITO) program, which exists to change how D2L works by helping every team turn AI into real outcomes - faster execution, better decisions, and less time spent on the mundane. The role builds the literacy, confidence, and capability for teams to use AI effectively and responsibly, moving pragmatically, keeping it simple, and making responsible use of AI the default.

The Senior Director owns D2L’s AITO portfolio end to end and leads through influence - partnering with functional leaders across the business and technical teams to reimagine how core processes and emerging technology will transform D2L’s approach to work.

The Senior Director is accountable for the operational results of each initiative, measured in cycle time, cost to serve, quality, decision speed, and capacity returned to higher-value work. Process redesign and new technology are delivered as a single piece of work, since neither produces a result on its own. Functional teams lead the change in their own areas, supported by the method, patterns, and enablement this role provides, which keeps ownership and capability in the business after an initiative closes.

How will I make an impact?

AI Evangelism, Literacy, and Enablement

Develop AI literacy and capability across functions through enablement programs, cohorts, playbooks, office hours, and reusable patterns.
Make responsible use the default by building clear, simple guidance on appropriate use, data handling, and human oversight into everyday workflows
Establish reusable, governed design patterns for AI agents and use controlled review-and-improvement cycles to deliver reliable business outcomes more quickly.
Keep enablement and guidance current as internal tooling, platform capabilities, and the external AI landscape evolve.
Ensure every AI-enabled change carries the enablement, adoption, measurement, and support model needed to sustain it.

Portfolio Ownership and Governance

Partner with various business unit leaders to uncover operational friction points, identify high-impact AI use cases, and consolidate these into a unified AITO roadmap that drives operational change across the organization.
Ensure work is measured by sustained business outcomes - revenue growth, profitability, increased output, time returned, cycle time, quality, decision speed, and real adoption - not only by activity or implementation milestones.
Report portfolio health, adoption, and realized value to the AITO Steering Committee and senior leaders on a regular cadence.
Conduct retrospectives and embed lessons learned into D2L’s transformation methods, practices, and standards.
Serve as the primary interface to the Senior Leadership team at D2L - bringing forward prioritization decisions, tradeoffs, capacity constraints, and risks, and carrying decisions back into the portfolio.

Process and Technology Reimagination

Define the target technology footprint for each redesign, including where AI, automation, and integration are applied, what existing systems and services are extended, retired or consolidated.
Identify opportunities to simplify work, reduce manual effort, improve execution quality, and increase operational effectiveness.
Lead the redesign of business processes, workflows, roles, decision rights, and handoffs so future-state ways of working are practical and grounded in a clear business outcome.
Ensure future-state processes include clear ownership, documentation, adoption needs, and transition plans for steady-state ownership.
Partner with Information Technology, Security, Legal, and Privacy to ensure that solutions are responsible, supportable, secure, and aligned with D2L standards

Change, Adoption, and Sustained Use

Apply a people-first change approach: involve affected teams in the design and give people the opportunity to forge how new ways of working take shape.
Support leaders and teams as they adopt new processes, tools, roles, and ways of working, and intervene where adoption stalls.
Use adoption feedback and lessons learned to improve future transformation work.

What You’ll Bring to the Role

10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Hands-on fluency with current AI tools, with enough technical depth to assess feasibility, effort, and risk credibly alongside technical partners.
Strong understanding of process redesign, operating-model change, adoption, and value realization.
Ability to translate strategic priorities into practical transformation plans and measurable outcomes.
Strong business acumen, systems thinking, judgment, and prioritization skills.
Exceptional ability to influence across functions and work effectively with senior stakeholders and executive governance bodies.
Practical orientation toward adoption, execution, and sustained business outcomes.
Experience supporting major enterprise change is considered an asset.

Education Recommendations:

Bachelor’s degree or equivalent experience in Business, Operations, Technology, Organizational Development, or a related field.
Working familiarity with current AI technologies, enterprise systems, workflow automation, and modern operating-model practices is preferred.
Transformation, process improvement, change-management, agile, or project/program-management certification is considered an asset, including Lean Six Sigma, PMP, CSM, SAFe, or equivalent.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$123,000 - $150,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

Lead D2L’s AI Transformation Office portfolio, partnering with business and technical leaders to redesign processes and apply AI, automation, and integration to deliver measurable operational outcomes. Build responsible AI capability and adoption across teams, govern the roadmap and realized value, and ensure redesigned processes have clear ownership and sustainable support.

Requirements

Requires 10 or more years of progressive experience in business operations, process improvement, organizational change, and enterprise transformation, along with hands-on fluency in current AI tools. Candidates should bring strong process redesign, adoption, value realization, business judgment, and executive stakeholder influence; a bachelor’s degree or equivalent experience is recommended, and relevant certifications are an asset.

Skills

AI Transformation
AI Literacy and Enablement
Portfolio Management
Process Redesign
Business Operations
Organizational Change
Enterprise Transformation
Change Management
Workflow Automation
Operating-Model Design
Stakeholder Influence
Executive Governance
Value Realization
Adoption Planning
Risk Assessment
Systems Thinking

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Flexible Work Arrangements
Learning and Growth Opportunities
Tuition Reimbursement
Paid Education-Related Days Off
Mental Health Services
Employee and Family Assistance Program
Financial Planning
Retirement Planning
Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursement
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog-Friendly Offices

Visa sponsorship

Not detected in the job text

Hiring contact

Juno Jesuthasan

Keywords

Artificial Intelligence
AI Transformation Office
AI Agents
AI Literacy
Responsible AI
Workflow Automation
Enterprise Systems
Process Redesign
Operating-Model Change
Business Operations
Organizational Change
Portfolio Governance
Value Realization
Adoption and Enablement
Change Management
Lean Six Sigma
PMP
CSM
SAFe
Information Technology
Security
Privacy
Legal
Integration
Process Improvement
Agile
Program Management
Project Management

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