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Added 2 mins ago
CO
Supervising Stationary Engineer (Water) - Promotional Only
City of St. Louis
Water Valley, AB
- Full-time
Environmental Factors: Tasks may risk exposure to adverse environmental conditions, such as dirt, dust, odors, wetness, humidity, fumes, noise extremes, machinery, vibrations, electric…
Added 17 mins ago
KS
Temporary Sales Associate
kate spade new york
Toronto, ON · Yorkdale
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 17 mins ago
QP
Cyber Security, Winter 2027 - Toronto (Co-op/Internship) - 4 Months
QuadReal Property Group
Toronto, ON
- Full-time
…email protection software, IT security testing tools, Active Director and Azure AD, Cloud based IT service such as Office 365, OSI…
Added 17 mins ago
Analyst, Commercial Services
Inter Pipeline Ltd.
Calgary, AB
Reporting to the Director, Conventional Commercial, the Analyst, is responsible for supporting the management and performance of the conventional pipeline assets - combining financial…
Added 17 mins ago
CF
Director, Investment Fund Tax Governance & Compliance
CI Financial
ON
- Full-time
…organization and contribute to the successful management of tax risk while supporting product innovation and business…
Added 17 mins ago
A
Executive Director/Director of Care - AgeCare Sandringham
AgeCare
Victoria, BC · AgeCare Sandringham
- Full-time
As the Executive Director and Director of Care you will have an opportunity to make a difference in the lives of our residents and their families by taking on responsibility for the overall…
Added 17 mins ago
FC
Project Manager II
Fluor Corporation
Vancouver, BC
- Full-time
…performs project management responsibilities on a small low risk engineering, procurement, fabrication, and construction/construction management (EPFC/CM) sized (as defined by the Business…
Added 17 mins ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
…challenges. As a key representative of the institution, the Director engages with various committees, associations, and external groups, requiring effective communication skills and the…
Added 32 mins ago
VP
Pharmaceutical Commercial Specialist (Contract) 900
Vertex Pharmaceuticals
Toronto, ON
- $40 to $50 CAD / hour
- Full-time
…Marketing and Patient Support Programs, and reports to the Director, Commercial Analytics &…
Added 32 mins ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 32 mins ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint…
Added 47 mins ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
Added 47 mins ago
VG
Manager, Finance & Internal Controls
Volaris Group
ON · Canada - Ontario
- Full-time
…Internal Controls to join the Portfolio reporting directly to the Director, Finance, Bacchus Portfolio. This role will be accountable for financial reporting, variance analysis, internal…
Added 47 mins ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 47 mins ago
D|
Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
…Head Office location in Ontario. The position reports to the Director, Manufacturing Operations, with a single cost-centre reporting line to Manufacturing, while working collaboratively…
Added 47 mins ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Member Relations and NPS leads Meridian’s enterprise approach to escalated Member concerns, complaint…
Added 1 hour ago
B
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
Director, T&O Operational Risk Officer - Capital Markets & Commercial Banking, will establish and lead a new business unit-centered operational risk oversight capability.
Added 1 hour ago
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Director, Privacy and Chief Privacy Officer
Vancity
Vancouver, BC
- Full-time
· Decisive – Comfortable navigating complex regulatory issues and making sound risk-based recommendations
Added 1 hour ago
V
Director, Loan Syndications
Vancity
Vancouver, BC · Toronto, ON
- Full-time
As a Director, Loan Syndications, you will lead Vancity’s national syndication strategy, supporting growth across commercial lending by originating business through VCIB across Canada and…
Added 1 hour ago
GC
REQ26-149 - SR - Coordinator - Strategic Planning and Business Optimization
Glencore Canada
Quebec, QC
- Internship
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Added 1 hour ago
KS
Temporary Sales Support Associate
kate spade new york
Calgary, AB · Chinook Centre
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
LH
2600002531 - Nurse Practitioner
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Ajax, ON
- Full-time
Reporting to the Director, Emergency Services, the Nurse Practitioner (NP) will work as a RN in the Extended Class RN (EC). The NP will provide leadership and promote excellence patient…
Added 1 hour ago
CH
License Practical Nurse - FT - Evenings
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St. Joseph's, NL · St Josephs, NL
- Full-time
…supervision/direction of a registered nurse. Reports to the Director of Department to which…
Added 1 hour ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
Working closely with the Director, Sales Governance, you will support executive decision-making through operational analysis, reporting, and business insights. You will play a key role in…
Added 1 hour ago
P
Directeur(trice) sénior des ventes et marketing-Senior Director of Sales and Marketing
Planiform
Terrebonne, QC
- Full-time

D2L

Senior Transformation Director

Kitchener, ON, Canada
Toronto, ON, Canada

$123,000 - $150,000 CAD

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Job details

Pay: $123,000 - $150,000 CAD
Experience: 10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Posting language: English
Posted: Oct 28, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

Job Summary:

The Senior Transformation Director leads D2L’s Artificial Intelligence Transformation Office (AITO) program, which exists to change how D2L works by helping every team turn AI into real outcomes - faster execution, better decisions, and less time spent on the mundane. The role builds the literacy, confidence, and capability for teams to use AI effectively and responsibly, moving pragmatically, keeping it simple, and making responsible use of AI the default.

The Senior Director owns D2L’s AITO portfolio end to end and leads through influence - partnering with functional leaders across the business and technical teams to reimagine how core processes and emerging technology will transform D2L’s approach to work.

The Senior Director is accountable for the operational results of each initiative, measured in cycle time, cost to serve, quality, decision speed, and capacity returned to higher-value work. Process redesign and new technology are delivered as a single piece of work, since neither produces a result on its own. Functional teams lead the change in their own areas, supported by the method, patterns, and enablement this role provides, which keeps ownership and capability in the business after an initiative closes.

How will I make an impact?

AI Evangelism, Literacy, and Enablement

Develop AI literacy and capability across functions through enablement programs, cohorts, playbooks, office hours, and reusable patterns.
Make responsible use the default by building clear, simple guidance on appropriate use, data handling, and human oversight into everyday workflows
Establish reusable, governed design patterns for AI agents and use controlled review-and-improvement cycles to deliver reliable business outcomes more quickly.
Keep enablement and guidance current as internal tooling, platform capabilities, and the external AI landscape evolve.
Ensure every AI-enabled change carries the enablement, adoption, measurement, and support model needed to sustain it.

Portfolio Ownership and Governance

Partner with various business unit leaders to uncover operational friction points, identify high-impact AI use cases, and consolidate these into a unified AITO roadmap that drives operational change across the organization.
Ensure work is measured by sustained business outcomes - revenue growth, profitability, increased output, time returned, cycle time, quality, decision speed, and real adoption - not only by activity or implementation milestones.
Report portfolio health, adoption, and realized value to the AITO Steering Committee and senior leaders on a regular cadence.
Conduct retrospectives and embed lessons learned into D2L’s transformation methods, practices, and standards.
Serve as the primary interface to the Senior Leadership team at D2L - bringing forward prioritization decisions, tradeoffs, capacity constraints, and risks, and carrying decisions back into the portfolio.

Process and Technology Reimagination

Define the target technology footprint for each redesign, including where AI, automation, and integration are applied, what existing systems and services are extended, retired or consolidated.
Identify opportunities to simplify work, reduce manual effort, improve execution quality, and increase operational effectiveness.
Lead the redesign of business processes, workflows, roles, decision rights, and handoffs so future-state ways of working are practical and grounded in a clear business outcome.
Ensure future-state processes include clear ownership, documentation, adoption needs, and transition plans for steady-state ownership.
Partner with Information Technology, Security, Legal, and Privacy to ensure that solutions are responsible, supportable, secure, and aligned with D2L standards

Change, Adoption, and Sustained Use

Apply a people-first change approach: involve affected teams in the design and give people the opportunity to forge how new ways of working take shape.
Support leaders and teams as they adopt new processes, tools, roles, and ways of working, and intervene where adoption stalls.
Use adoption feedback and lessons learned to improve future transformation work.

What You’ll Bring to the Role

10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Hands-on fluency with current AI tools, with enough technical depth to assess feasibility, effort, and risk credibly alongside technical partners.
Strong understanding of process redesign, operating-model change, adoption, and value realization.
Ability to translate strategic priorities into practical transformation plans and measurable outcomes.
Strong business acumen, systems thinking, judgment, and prioritization skills.
Exceptional ability to influence across functions and work effectively with senior stakeholders and executive governance bodies.
Practical orientation toward adoption, execution, and sustained business outcomes.
Experience supporting major enterprise change is considered an asset.

Education Recommendations:

Bachelor’s degree or equivalent experience in Business, Operations, Technology, Organizational Development, or a related field.
Working familiarity with current AI technologies, enterprise systems, workflow automation, and modern operating-model practices is preferred.
Transformation, process improvement, change-management, agile, or project/program-management certification is considered an asset, including Lean Six Sigma, PMP, CSM, SAFe, or equivalent.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$123,000 - $150,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

Lead D2L’s AI Transformation Office portfolio, partnering with business and technical leaders to redesign processes and apply AI, automation, and integration to deliver measurable operational outcomes. Build responsible AI capability and adoption across teams, govern the roadmap and realized value, and ensure redesigned processes have clear ownership and sustainable support.

Requirements

Requires 10 or more years of progressive experience in business operations, process improvement, organizational change, and enterprise transformation, along with hands-on fluency in current AI tools. Candidates should bring strong process redesign, adoption, value realization, business judgment, and executive stakeholder influence; a bachelor’s degree or equivalent experience is recommended, and relevant certifications are an asset.

Skills

AI Transformation
AI Literacy and Enablement
Portfolio Management
Process Redesign
Business Operations
Organizational Change
Enterprise Transformation
Change Management
Workflow Automation
Operating-Model Design
Stakeholder Influence
Executive Governance
Value Realization
Adoption Planning
Risk Assessment
Systems Thinking

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Flexible Work Arrangements
Learning and Growth Opportunities
Tuition Reimbursement
Paid Education-Related Days Off
Mental Health Services
Employee and Family Assistance Program
Financial Planning
Retirement Planning
Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursement
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog-Friendly Offices

Visa sponsorship

Not detected in the job text

Hiring contact

Juno Jesuthasan

Keywords

Artificial Intelligence
AI Transformation Office
AI Agents
AI Literacy
Responsible AI
Workflow Automation
Enterprise Systems
Process Redesign
Operating-Model Change
Business Operations
Organizational Change
Portfolio Governance
Value Realization
Adoption and Enablement
Change Management
Lean Six Sigma
PMP
CSM
SAFe
Information Technology
Security
Privacy
Legal
Integration
Process Improvement
Agile
Program Management
Project Management

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