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Added 6 mins ago
OH
Lead, Capacity, Access and Flow
Ontario Health
Chatham-Kent, ON · Hamilton, ON · London, ON · Owen Sound, ON · Sarnia, ON · St. Catharines, ON · Stratford, ON · Waterloo, ON · Windsor, ON
- Full-time
Utiliser les données relatives à la planification du système de santé, à l'utilisation des services, aux finances et à la
Added 6 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial Corporation
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
What it’s like to be a Northbridge Director, Commercial Lines, Corporate Underwriting
Added 6 mins ago
CT
Project Manager, Construction
Canadian Tire Corporation
Kitchener, ON · Quarry Park
- Full-time
The Project Manager, Construction reports to the Director, Construction as part of a high energy and motivated internal team, who will guide a team of consultants, general contractors, and…
Added 6 mins ago
Director - Policy & Planning, Integrated Acute & Episodic Care
Nova Scotia Health and IWK Health
Halifax, NS
…process, KPI, and target recommendations, as well as strategic project implementation plans. In addition, the role is responsible for the management of budgets and network operations,…
Added 6 mins ago
E
Senior Analyst, Treasury & Tax Operations
EDB
Canada
- Full-time
…community, EDB supports major government organizations, financial services, media and information technology companies. EDB’s data-driven solutions enable customers to modernize legacy…
Added 6 mins ago
IC
Program Director, Real Estate
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $120 to $140 CAD / hour
- Contract
The successful candidate will have extensive experience managing enterprise-level programs, coordinating multiple Project Managers, overseeing large budgets, and engaging senior executive…
Added 21 mins ago
DC
Marketing and Communications Manager
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
Working closely with the Director of Marketing and Communications, you’ll lead key areas of DMCL’s content,
Added 21 mins ago
G
Avocat(e) - Lawyer
Gameloft
Montreal, QC
- Contract
Rédiger, réviser et négocier une variété d'ententes commerciales, notamment des accords de confidentialité, contrats de services, licences, ententes de développement de jeux vidéo et autres…
Added 35 mins ago
Academic Programs Assistant, College of Agriculture and Bioresources
University of Saskatchewan
Saskatoon, SK
…operational support for undergraduate academic programs and student services within the College of Agriculture and Bioresources. The position administers a broad range of academic processes…
Added 35 mins ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
…Program, with a focus on the Student Information Systems (SIS) project. This transformational initiative aims to modernize the technology, processes, and services that support the student…
Added 36 mins ago
CB
Knowledge Management Lawyer
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
…Practice Innovation department, reporting to our Assistant Director of Knowledge. The Knowledge Management Lawyer has responsibility for development and delivery of the Knowledge strategy…
Added 36 mins ago
TM
Manager of Financial Services and Deputy Treasurer
The Municipality of Central Elgin
St. Thomas, ON
- Full-time
Reporting directly to the Director of Corporate Services/ Treasurer, the Manager of Financial Services/Deputy Treasurer will assist the Treasurer in overseeing the financial management of…
Added 51 mins ago
C
Senior Quantitative Analyst (12 Month Contract)
CIBC
Toronto, ON
- Full-time
As the Sr. Quantitative Analyst you’ll be reporting to the Senior Director, Quantitative Risk Methodology, within the Quantitative Risk group of Capital Markets Risk Management (CMRM). In…
Added 1 hour ago
WC
Director, Strategic Account Management - Research Services (Bilingual)
Walmart Canada
Mississauga, ON
- Full-time
The Director will serve as a senior research and business partner across Scintilla, translating business priorities into action, building strong cross-functional partnerships and ensuring…
Added 1 hour ago
SF
Undergraduate Advisor/Administrator
Simon Fraser University
Burnaby, BC
- Full-time
The Advisor/Administrator of Undergraduate Programs collaborates with the Program Manager and Director to provide program administration and operational support for the department in…
Added 1 hour ago
BO
Relationship Manager, Corporate Banking
Bank of China (Canada)
Montreal, QC
- Full-time
We are hiring for Relationship Manager, Senior Relationship Manager, and Director-level opportunities, depending on the location and candidate's qualifications.
Added 1 hour ago
S
Manager, Content strategy and Operations
Stingray
Toronto, ON
- Full-time
Partner with the Creative Director to develop content strategies for digital signage networks across retail, financial services, restaurants, entertainment, and other industries.
Added 1 hour ago
NH
Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Coordinate with internal stakeholders (marketing, legal, IP/brand, club services, digital/media, events/operations, finance, licensing) to ensure timely and accurate fulfillment of…
Added 1 hour ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…
Added 1 hour ago
N(
Manager, Applied Research Services
NBCC (New Brunswick Community College)
Fredericton, NB
- $79,716 to $106,054 CAD / year
- Full-time
As part of the College Office of Research Enterprise (CORE) and reporting to the CORE's Director, the Manager of Applied Research Services is responsible for advancing research at NBCC by…
Added 1 hour ago
PC
Capital Projects and Infrastructure, Infrastructure Project Finance, Director
PwC Canada
Toronto, ON
- Full-time
…opportunity to deliver lead financial and strategic advisory services to our clients on infrastructure projects. Our work encompasses buy-side and sell-side M&A advisory as well as leading…
Added 1 hour ago
Engineering Technologist, Capital Projects (temporary for up to 4 years)
Workforce Development
Lakeshore, ON
…Projects, and under the overall direction of the Executive Director - Infrastructure Services, the Temporary Engineering Technologist - Capital Projects will assist with and coordinate the…
Added 1 hour ago
S
Engineering Project Manager
Sanimax
Montreal, QC
- Full-time
Reporting to the Director, Engineering and Projects, the Manager, Project Management is responsible for overseeing, supporting, and developing the team of Project Managers. This role…
Added 2 hours ago
S
Program Assistant, Program/Department Std
Sanya’k̓ula
Vancouver, BC
- Full-time
The Program Assistant reports to a Director and serves as a vital linkage and communication source to keep the program/department informed and aligned to its priorities. The position is…
Added 2 hours ago
AE
Director, Enterprise Applications
Associated Engineering
Vancouver, BC
- Full-time
Associated Engineering, a proudly Canadian, Employee-owned Company is seeking an experienced and dedicated Director, Enterprise Application to join our team in our Vancouver office. The…

D2L

Senior Transformation Director

Kitchener, ON, Canada
Toronto, ON, Canada

$123,000 - $150,000 CAD

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Job details

Pay: $123,000 - $150,000 CAD
Experience: 10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Posting language: English
Posted: Oct 28, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

Job Summary:

The Senior Transformation Director leads D2L’s Artificial Intelligence Transformation Office (AITO) program, which exists to change how D2L works by helping every team turn AI into real outcomes - faster execution, better decisions, and less time spent on the mundane. The role builds the literacy, confidence, and capability for teams to use AI effectively and responsibly, moving pragmatically, keeping it simple, and making responsible use of AI the default.

The Senior Director owns D2L’s AITO portfolio end to end and leads through influence - partnering with functional leaders across the business and technical teams to reimagine how core processes and emerging technology will transform D2L’s approach to work.

The Senior Director is accountable for the operational results of each initiative, measured in cycle time, cost to serve, quality, decision speed, and capacity returned to higher-value work. Process redesign and new technology are delivered as a single piece of work, since neither produces a result on its own. Functional teams lead the change in their own areas, supported by the method, patterns, and enablement this role provides, which keeps ownership and capability in the business after an initiative closes.

How will I make an impact?

AI Evangelism, Literacy, and Enablement

Develop AI literacy and capability across functions through enablement programs, cohorts, playbooks, office hours, and reusable patterns.
Make responsible use the default by building clear, simple guidance on appropriate use, data handling, and human oversight into everyday workflows
Establish reusable, governed design patterns for AI agents and use controlled review-and-improvement cycles to deliver reliable business outcomes more quickly.
Keep enablement and guidance current as internal tooling, platform capabilities, and the external AI landscape evolve.
Ensure every AI-enabled change carries the enablement, adoption, measurement, and support model needed to sustain it.

Portfolio Ownership and Governance

Partner with various business unit leaders to uncover operational friction points, identify high-impact AI use cases, and consolidate these into a unified AITO roadmap that drives operational change across the organization.
Ensure work is measured by sustained business outcomes - revenue growth, profitability, increased output, time returned, cycle time, quality, decision speed, and real adoption - not only by activity or implementation milestones.
Report portfolio health, adoption, and realized value to the AITO Steering Committee and senior leaders on a regular cadence.
Conduct retrospectives and embed lessons learned into D2L’s transformation methods, practices, and standards.
Serve as the primary interface to the Senior Leadership team at D2L - bringing forward prioritization decisions, tradeoffs, capacity constraints, and risks, and carrying decisions back into the portfolio.

Process and Technology Reimagination

Define the target technology footprint for each redesign, including where AI, automation, and integration are applied, what existing systems and services are extended, retired or consolidated.
Identify opportunities to simplify work, reduce manual effort, improve execution quality, and increase operational effectiveness.
Lead the redesign of business processes, workflows, roles, decision rights, and handoffs so future-state ways of working are practical and grounded in a clear business outcome.
Ensure future-state processes include clear ownership, documentation, adoption needs, and transition plans for steady-state ownership.
Partner with Information Technology, Security, Legal, and Privacy to ensure that solutions are responsible, supportable, secure, and aligned with D2L standards

Change, Adoption, and Sustained Use

Apply a people-first change approach: involve affected teams in the design and give people the opportunity to forge how new ways of working take shape.
Support leaders and teams as they adopt new processes, tools, roles, and ways of working, and intervene where adoption stalls.
Use adoption feedback and lessons learned to improve future transformation work.

What You’ll Bring to the Role

10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Hands-on fluency with current AI tools, with enough technical depth to assess feasibility, effort, and risk credibly alongside technical partners.
Strong understanding of process redesign, operating-model change, adoption, and value realization.
Ability to translate strategic priorities into practical transformation plans and measurable outcomes.
Strong business acumen, systems thinking, judgment, and prioritization skills.
Exceptional ability to influence across functions and work effectively with senior stakeholders and executive governance bodies.
Practical orientation toward adoption, execution, and sustained business outcomes.
Experience supporting major enterprise change is considered an asset.

Education Recommendations:

Bachelor’s degree or equivalent experience in Business, Operations, Technology, Organizational Development, or a related field.
Working familiarity with current AI technologies, enterprise systems, workflow automation, and modern operating-model practices is preferred.
Transformation, process improvement, change-management, agile, or project/program-management certification is considered an asset, including Lean Six Sigma, PMP, CSM, SAFe, or equivalent.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$123,000 - $150,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

Lead D2L’s AI Transformation Office portfolio, partnering with business and technical leaders to redesign processes and apply AI, automation, and integration to deliver measurable operational outcomes. Build responsible AI capability and adoption across teams, govern the roadmap and realized value, and ensure redesigned processes have clear ownership and sustainable support.

Requirements

Requires 10 or more years of progressive experience in business operations, process improvement, organizational change, and enterprise transformation, along with hands-on fluency in current AI tools. Candidates should bring strong process redesign, adoption, value realization, business judgment, and executive stakeholder influence; a bachelor’s degree or equivalent experience is recommended, and relevant certifications are an asset.

Skills

AI Transformation
AI Literacy and Enablement
Portfolio Management
Process Redesign
Business Operations
Organizational Change
Enterprise Transformation
Change Management
Workflow Automation
Operating-Model Design
Stakeholder Influence
Executive Governance
Value Realization
Adoption Planning
Risk Assessment
Systems Thinking

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Flexible Work Arrangements
Learning and Growth Opportunities
Tuition Reimbursement
Paid Education-Related Days Off
Mental Health Services
Employee and Family Assistance Program
Financial Planning
Retirement Planning
Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursement
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog-Friendly Offices

Visa sponsorship

Not detected in the job text

Hiring contact

Juno Jesuthasan

Keywords

Artificial Intelligence
AI Transformation Office
AI Agents
AI Literacy
Responsible AI
Workflow Automation
Enterprise Systems
Process Redesign
Operating-Model Change
Business Operations
Organizational Change
Portfolio Governance
Value Realization
Adoption and Enablement
Change Management
Lean Six Sigma
PMP
CSM
SAFe
Information Technology
Security
Privacy
Legal
Integration
Process Improvement
Agile
Program Management
Project Management

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