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Added 7 mins ago
Curo - Bilingual Property & Casualty Claims Express Advisor
OTIP Group of Companies (OTIP, Orbit, Curo)
Edmonton, AB · Waterloo, ON
Provide business support to the claims team as necessary which includes administrative processes, vehicle salvage handling, documentation management and rental extensions accurately.
Added 7 mins ago
VS
Project Coordinator - Bilingual (EN/FR)
Volanté Systems
Volante - CAN
- Full-time
…Project Coordinator to provide reliable, timely, and professional support to the Project Team. The Project Coordinator will assist with the day-to-day project coordination activities. The…
Added 7 mins ago
Engineer, Power Systems
Calgary Airports
Calgary, AB
The facility maintenance team ensures the smooth operation of all spaces at a busy 24/7 airport, keeping terminals, offices, and other buildings safe, functional, and well-maintained. They…
Added 7 mins ago
A
Facilities Associate - $23.00/hr
Article
Vancouver, BC
- $23 CAD / hour
- Full-time
Able to lift/maneuver heavy items (±50 lbs.) with a team member (team lift) and/or proper lifting equipment.
Added 7 mins ago
UO
Head Lifeguard/Instructor
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Coordinator, Aquatic Facility and Programs, this position is an integral member of the Campus & Community Recreation Team. Campus & Community Recreation supports the…
Added 7 mins ago
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Senior Counsel, Wealth Management
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Toronto, ON · FCP
- Full-time
Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.Uses multiple perspectives, imagines alternatives,…
Added 7 mins ago
B
Senior Credit Officer
BMO
Montreal, QC · HO
- Full-time
…and meet financing guidelines. Supports credit adjudication operations and initiatives. Provides training and support to teams and channels where the applications and transactions…
Added 7 mins ago
D
CNC Machinist
Dynacast
Peterborough, ON
- $34.63 to $45.16 CAD / hour
- Full-time
To perform miscellaneous routine operations and maintenance functions to support efficient machine and department operations.
Added 7 mins ago
D
Machinist
Dynacast
Peterborough, ON
- $30.81 to $39.05 CAD / hour
- Full-time
To perform miscellaneous routine operations and Preventative Maintenance (P.M.) functions to support efficient machine and department operations.
Added 7 mins ago
AL
Experienced Technical Business Analyst - Data Support
Acturis Limited
Victoria, BC
- Full-time
A member of our recruitment team will reach out to you to schedule a 30-minute online assessment.
Added 7 mins ago
TS
Store Associate
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 7 mins ago
TS
Thrift Store Clerk
The Salvation Army in Canada
St. Thomas, ON
- Part-time
Demonstrated ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 7 mins ago
KL
Landfill Equipment Operator (pt)
Kawartha Lakes
Kawartha Lakes, ON
- Full-time
Ability to work independently or as an effective member of a team
Added 7 mins ago
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Senior Manager Equity, Diversity and Inclusion Strategic Initiatives
McMaster University
Hamilton, ON
- Full-time
The Senior Manager will be the primary contact for FHS equity initiatives, will support committees and working groups and will provide information and advice to internal and external…
Added 7 mins ago
LA
Six Sigma Black Belt
Les Aliments DAINTY Foods Inc.
Windsor, ON
- Full-time
The Six Sigma Black Belt is a process improvement specialist within the Operations team, responsible for leading and supporting Continuous Improvement initiatives across Dainty Foods.
Added 7 mins ago
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AOI Operator (2nd Shift)
OSI Electronics
Toronto, ON · Scarborough, ON
- $18 USD / hour
- Full-time
This individual will support afternoon shift operations (4:00pm - 12:30am).
Added 7 mins ago
AY
Analyste à la conformité / Compliance Analyst
Avison Young | Canada
Montreal, QC
- Full-time
To support Avison Young’s Canadian business by completing Know Your Client (KYC) verifications for new and existing clients and maintaining accurate, organized AML/KYC records. The role…
Added 22 mins ago
ST
Registered Practical Nurse - Withdrawal Management Program
Stonehenge Therapeutic Community
Guelph, ON
- Full-time
Perform additional related duties as assigned to support program operations and client care
Added 22 mins ago
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Customer Service Broker - Personal Lines (ON) - (Pipeline Collection)
Ratehub
Remote, Canada
- Full-time
- Remote
…consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed…
Added 22 mins ago
T
PIA Client Service Associate (12M STA)
TD
Whitby, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 22 mins ago
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Personal Banking Associate
TD
Sault Ste. Marie, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 22 mins ago
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Personal Banking Associate
TD
Grand Bend, ON
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 22 mins ago
JS
Project Coordinator - Bilingual (EN/FR)
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Volante - CAN
- Full-time
…Project Coordinator to provide reliable, timely, and professional support to the Project Team. The Project Coordinator will assist with the day-to-day project coordination activities. The…
Added 22 mins ago
PC
Service Coordinator
People Corporation
Winnipeg, MB · MB - Life Benefits Wpg
- Full-time
The Service Coordinator role serves as a key member of the National Indigenous Solutions Practice and is responsible for delivering exceptional service and administrative support to plan…
Added 22 mins ago
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Courtesy Clerk (Grocery, part-time), Swan River - Swan Valley Co-op
Co-op
Swan River, MB
- Part-time
Our team provides a range of products and services to support our member-owners. Through the work of what we do, we help to build, fuel, feed and grow Western Canadian communities together.

D2L

Senior Transformation Director

Kitchener, ON, Canada
Toronto, ON, Canada

$123,000 - $150,000 CAD

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Job details

Pay: $123,000 - $150,000 CAD
Experience: 10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Posting language: English
Posted: Oct 28, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

Job Summary:

The Senior Transformation Director leads D2L’s Artificial Intelligence Transformation Office (AITO) program, which exists to change how D2L works by helping every team turn AI into real outcomes - faster execution, better decisions, and less time spent on the mundane. The role builds the literacy, confidence, and capability for teams to use AI effectively and responsibly, moving pragmatically, keeping it simple, and making responsible use of AI the default.

The Senior Director owns D2L’s AITO portfolio end to end and leads through influence - partnering with functional leaders across the business and technical teams to reimagine how core processes and emerging technology will transform D2L’s approach to work.

The Senior Director is accountable for the operational results of each initiative, measured in cycle time, cost to serve, quality, decision speed, and capacity returned to higher-value work. Process redesign and new technology are delivered as a single piece of work, since neither produces a result on its own. Functional teams lead the change in their own areas, supported by the method, patterns, and enablement this role provides, which keeps ownership and capability in the business after an initiative closes.

How will I make an impact?

AI Evangelism, Literacy, and Enablement

Develop AI literacy and capability across functions through enablement programs, cohorts, playbooks, office hours, and reusable patterns.
Make responsible use the default by building clear, simple guidance on appropriate use, data handling, and human oversight into everyday workflows
Establish reusable, governed design patterns for AI agents and use controlled review-and-improvement cycles to deliver reliable business outcomes more quickly.
Keep enablement and guidance current as internal tooling, platform capabilities, and the external AI landscape evolve.
Ensure every AI-enabled change carries the enablement, adoption, measurement, and support model needed to sustain it.

Portfolio Ownership and Governance

Partner with various business unit leaders to uncover operational friction points, identify high-impact AI use cases, and consolidate these into a unified AITO roadmap that drives operational change across the organization.
Ensure work is measured by sustained business outcomes - revenue growth, profitability, increased output, time returned, cycle time, quality, decision speed, and real adoption - not only by activity or implementation milestones.
Report portfolio health, adoption, and realized value to the AITO Steering Committee and senior leaders on a regular cadence.
Conduct retrospectives and embed lessons learned into D2L’s transformation methods, practices, and standards.
Serve as the primary interface to the Senior Leadership team at D2L - bringing forward prioritization decisions, tradeoffs, capacity constraints, and risks, and carrying decisions back into the portfolio.

Process and Technology Reimagination

Define the target technology footprint for each redesign, including where AI, automation, and integration are applied, what existing systems and services are extended, retired or consolidated.
Identify opportunities to simplify work, reduce manual effort, improve execution quality, and increase operational effectiveness.
Lead the redesign of business processes, workflows, roles, decision rights, and handoffs so future-state ways of working are practical and grounded in a clear business outcome.
Ensure future-state processes include clear ownership, documentation, adoption needs, and transition plans for steady-state ownership.
Partner with Information Technology, Security, Legal, and Privacy to ensure that solutions are responsible, supportable, secure, and aligned with D2L standards

Change, Adoption, and Sustained Use

Apply a people-first change approach: involve affected teams in the design and give people the opportunity to forge how new ways of working take shape.
Support leaders and teams as they adopt new processes, tools, roles, and ways of working, and intervene where adoption stalls.
Use adoption feedback and lessons learned to improve future transformation work.

What You’ll Bring to the Role

10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Hands-on fluency with current AI tools, with enough technical depth to assess feasibility, effort, and risk credibly alongside technical partners.
Strong understanding of process redesign, operating-model change, adoption, and value realization.
Ability to translate strategic priorities into practical transformation plans and measurable outcomes.
Strong business acumen, systems thinking, judgment, and prioritization skills.
Exceptional ability to influence across functions and work effectively with senior stakeholders and executive governance bodies.
Practical orientation toward adoption, execution, and sustained business outcomes.
Experience supporting major enterprise change is considered an asset.

Education Recommendations:

Bachelor’s degree or equivalent experience in Business, Operations, Technology, Organizational Development, or a related field.
Working familiarity with current AI technologies, enterprise systems, workflow automation, and modern operating-model practices is preferred.
Transformation, process improvement, change-management, agile, or project/program-management certification is considered an asset, including Lean Six Sigma, PMP, CSM, SAFe, or equivalent.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$123,000 - $150,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

Lead D2L’s AI Transformation Office portfolio, partnering with business and technical leaders to redesign processes and apply AI, automation, and integration to deliver measurable operational outcomes. Build responsible AI capability and adoption across teams, govern the roadmap and realized value, and ensure redesigned processes have clear ownership and sustainable support.

Requirements

Requires 10 or more years of progressive experience in business operations, process improvement, organizational change, and enterprise transformation, along with hands-on fluency in current AI tools. Candidates should bring strong process redesign, adoption, value realization, business judgment, and executive stakeholder influence; a bachelor’s degree or equivalent experience is recommended, and relevant certifications are an asset.

Skills

AI Transformation
AI Literacy and Enablement
Portfolio Management
Process Redesign
Business Operations
Organizational Change
Enterprise Transformation
Change Management
Workflow Automation
Operating-Model Design
Stakeholder Influence
Executive Governance
Value Realization
Adoption Planning
Risk Assessment
Systems Thinking

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Flexible Work Arrangements
Learning and Growth Opportunities
Tuition Reimbursement
Paid Education-Related Days Off
Mental Health Services
Employee and Family Assistance Program
Financial Planning
Retirement Planning
Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursement
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog-Friendly Offices

Visa sponsorship

Not detected in the job text

Hiring contact

Juno Jesuthasan

Keywords

Artificial Intelligence
AI Transformation Office
AI Agents
AI Literacy
Responsible AI
Workflow Automation
Enterprise Systems
Process Redesign
Operating-Model Change
Business Operations
Organizational Change
Portfolio Governance
Value Realization
Adoption and Enablement
Change Management
Lean Six Sigma
PMP
CSM
SAFe
Information Technology
Security
Privacy
Legal
Integration
Process Improvement
Agile
Program Management
Project Management

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