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Added 20 mins ago
LC
Manager, Brand Technology Production Support
Loblaw Companies Limited
Brampton, ON
- Full-time
The Marketing and Brand Technology and Implementation Team is looking for a Production Support Manager to lead end-to-end production support, service reliability, and maintenance across…
Added 20 mins ago
A
Forward Deployed Solutions Lead
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
We are looking for a Forward Deployed Solutions Consultant who combines strong software technical skills with hands-on experience in Agentic AI, Microsoft Azure, and Microsoft Fabric. This…
Added 20 mins ago
W
Systems Safety & Environmental (SS&E) Engineer - NETE
Weir
Dartmouth, NS
- Full-time
Purpose of Role: Weir Marine Engineering is currently looking for a Systems Safety & Environmental (SS&E) Engineer to join our Combat and Control Systems (CCS) team supporting the River…
Added 35 mins ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
…Cybersecurity Framework and industry best practices related to IT Security and the development and delivery of the Town's cybersecurity training and phishing program, as well as the…
Added 51 mins ago
Operations NPI, Co-Op (Waterdown, CAN)
L3Harris Technologies
ON · Waterdown, ON
As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global…
Added 51 mins ago
Director Infrastructure & Cybersecurity
FortisAlberta
Calgary, AB
Establish target-state architectures, technology standards, design guardrails, and technical debt priorities that support interoperability, scalability, maintainability, security, and…
Added 1 hour ago
WM
Licensed 310T Mechanic Afternoon Shift $10k sign on bonus
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
…fact, many of our leaders began their careers in frontline and technical roles, reflecting our commitment to developing talent from…
Added 1 hour ago
PC
Senior Manager Cyber Generalist
PwC Canada
Toronto, ON
- Full-time
As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and…
Added 1 hour ago
ZS
GenAI Security Lead
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Act as a technical authority and lead architecture decisions
Added 1 hour ago
MM
IAM RBAC Business Solution Analyst Lead
Marsh McLennan
Toronto, ON
- Full-time
Marsh is seeking an experienced IAM RBAC Business Solutions Lead to establish, own, and lead our enterprise-wide Role-Based Access Control (RBAC) function.
Added 1 hour ago
IS
Senior Manager, Maintenance & Reliability
InVision Staffing Services Inc.
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
· Strong technical knowledge of mechanical and electrical systems, manufacturing equipment, and facility infrastructure.
Added 1 hour ago
MC
Software QA Lead - HandyDART
MatchBox Consulting Group
New Westminster, BC
- Contract
…booking, scheduling, and dispatching, with interfaces to external systems. The QA Lead will report to the Senior Project Manager and work with the client’s QA Manager on governance,…
Added 1 hour ago
VB
Network & Telecom Analyst II
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
…network infrastructure, wireless networks, telecommunications systems, cloud connectivity, and associated communications technologies across Vale Base Metals. This includes routing and…
Added 1 hour ago
SQ
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sunlife Québec
Montreal, QC
- Full-time
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring,…
Added 1 hour ago
PF
Professional Services Consultant
PureFacts Financial Solutions
Toronto, ON
- $80,000 to $100,000 CAD / year
Lead training and requirements gathering workshops, discovery sessions, and solution design discussions with clients.
Added 1 hour ago
T
Senior Consultant, Software Delivery Developer - Gen AI and AI-Accelerated Modernization
Toast
Montreal, QC
- $77,000 to $102,000 USD / year
- Full-time
Lead smaller technical workstreams or features from design through implementation
Added 1 hour ago
SF
Manager, Server & Storage
Simon Fraser University
Burnaby, BC
- Full-time
…infrastructure services in a complex environment. They bring strong technical knowledge of networks, servers, storage, cybersecurity, and enterprise systems, combined with proven…
Added 1 hour ago
K&
Operations Manager - Night Shift
Kohl & Frisch Limited
Concord, ON
- Full-time
+ Technical Skills: Proficiency in Microsoft Office and experience working with warehouse management systems or other operational technologies.
Added 1 hour ago
CC
Coffee Quality & Innovation Manager
Canterbury Coffee
Richmond, BC
- $88,000 to $110,000 CAD / year
- Full-time
As our designated SQF Practitioner and food safety leader, you will also lead the development, implementation and continuous improvement of our food safety and quality systems, ensuring SQF…
Added 1 hour ago
Systems Administrator 3 - Enterprise Observability
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
The Systems Administrator 3 acts as a senior technical resource in application/service architecture, application design and delivery, translating business and technical requirements into…
Added 1 hour ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…
Added 2 hours ago
BG
Supervisor - Service Department - Construction and Forestry
Brandt Group of Companies
Campbell River, BC
- Full-time
Coordinate and schedule in-house technician training to support ongoing technical development and compliance with certification standards.
Added 2 hours ago
GE
Senior Manager of Information Technology and Digital Transformation
Grand Erie District School Board
Brantford, ON
- Full-time
…delivery ensuring reliability, compliance, scalability, and security. Lead IT budget development and management. Manage procurement, vendor relationships, and contract…
Added 2 hours ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
…performance evaluation and troubleshooting of power and energy systems. The Technician 3 may lead teams on routine tasks. The Technician 3 is expected to have knowledge of mechanical,…
Added 2 hours ago
SH
Cyber Security Specialist
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
As a Cyber Security Specialist, you will play a critical role in safeguarding our organization's digital assets and infrastructure against potential cyber threats. You will be responsible…

D2L

Senior Transformation Director

Kitchener, ON, Canada
Toronto, ON, Canada

$123,000 - $150,000 CAD

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Job details

Pay: $123,000 - $150,000 CAD
Experience: 10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Posting language: English
Posted: Oct 28, 2026

Original job description

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

Job Summary:

The Senior Transformation Director leads D2L’s Artificial Intelligence Transformation Office (AITO) program, which exists to change how D2L works by helping every team turn AI into real outcomes - faster execution, better decisions, and less time spent on the mundane. The role builds the literacy, confidence, and capability for teams to use AI effectively and responsibly, moving pragmatically, keeping it simple, and making responsible use of AI the default.

The Senior Director owns D2L’s AITO portfolio end to end and leads through influence - partnering with functional leaders across the business and technical teams to reimagine how core processes and emerging technology will transform D2L’s approach to work.

The Senior Director is accountable for the operational results of each initiative, measured in cycle time, cost to serve, quality, decision speed, and capacity returned to higher-value work. Process redesign and new technology are delivered as a single piece of work, since neither produces a result on its own. Functional teams lead the change in their own areas, supported by the method, patterns, and enablement this role provides, which keeps ownership and capability in the business after an initiative closes.

How will I make an impact?

AI Evangelism, Literacy, and Enablement

Develop AI literacy and capability across functions through enablement programs, cohorts, playbooks, office hours, and reusable patterns.
Make responsible use the default by building clear, simple guidance on appropriate use, data handling, and human oversight into everyday workflows
Establish reusable, governed design patterns for AI agents and use controlled review-and-improvement cycles to deliver reliable business outcomes more quickly.
Keep enablement and guidance current as internal tooling, platform capabilities, and the external AI landscape evolve.
Ensure every AI-enabled change carries the enablement, adoption, measurement, and support model needed to sustain it.

Portfolio Ownership and Governance

Partner with various business unit leaders to uncover operational friction points, identify high-impact AI use cases, and consolidate these into a unified AITO roadmap that drives operational change across the organization.
Ensure work is measured by sustained business outcomes - revenue growth, profitability, increased output, time returned, cycle time, quality, decision speed, and real adoption - not only by activity or implementation milestones.
Report portfolio health, adoption, and realized value to the AITO Steering Committee and senior leaders on a regular cadence.
Conduct retrospectives and embed lessons learned into D2L’s transformation methods, practices, and standards.
Serve as the primary interface to the Senior Leadership team at D2L - bringing forward prioritization decisions, tradeoffs, capacity constraints, and risks, and carrying decisions back into the portfolio.

Process and Technology Reimagination

Define the target technology footprint for each redesign, including where AI, automation, and integration are applied, what existing systems and services are extended, retired or consolidated.
Identify opportunities to simplify work, reduce manual effort, improve execution quality, and increase operational effectiveness.
Lead the redesign of business processes, workflows, roles, decision rights, and handoffs so future-state ways of working are practical and grounded in a clear business outcome.
Ensure future-state processes include clear ownership, documentation, adoption needs, and transition plans for steady-state ownership.
Partner with Information Technology, Security, Legal, and Privacy to ensure that solutions are responsible, supportable, secure, and aligned with D2L standards

Change, Adoption, and Sustained Use

Apply a people-first change approach: involve affected teams in the design and give people the opportunity to forge how new ways of working take shape.
Support leaders and teams as they adopt new processes, tools, roles, and ways of working, and intervene where adoption stalls.
Use adoption feedback and lessons learned to improve future transformation work.

What You’ll Bring to the Role

10+ years of progressive experience leading, business operations, process improvement, organizational change, and enterprise transformation
Hands-on fluency with current AI tools, with enough technical depth to assess feasibility, effort, and risk credibly alongside technical partners.
Strong understanding of process redesign, operating-model change, adoption, and value realization.
Ability to translate strategic priorities into practical transformation plans and measurable outcomes.
Strong business acumen, systems thinking, judgment, and prioritization skills.
Exceptional ability to influence across functions and work effectively with senior stakeholders and executive governance bodies.
Practical orientation toward adoption, execution, and sustained business outcomes.
Experience supporting major enterprise change is considered an asset.

Education Recommendations:

Bachelor’s degree or equivalent experience in Business, Operations, Technology, Organizational Development, or a related field.
Working familiarity with current AI technologies, enterprise systems, workflow automation, and modern operating-model practices is preferred.
Transformation, process improvement, change-management, agile, or project/program-management certification is considered an asset, including Lean Six Sigma, PMP, CSM, SAFe, or equivalent.

The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.

Base Salary Range

$123,000 - $150,000 CAD

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we're awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:

Impactful work transforming the way the world learns
Flexible work arrangements
Learning and Growth opportunities
Tuition reimbursement of up to $4,000 CAD for continuing education through our SkillsWave Program
2 Paid Days off for SkillsWave-related activities like exams or final assignments
Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
Retirement planning
2 Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursements
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog Friendly Offices Spaces at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne offices.

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More about this job

Responsibilities

Lead D2L’s AI Transformation Office portfolio, partnering with business and technical leaders to redesign processes and apply AI, automation, and integration to deliver measurable operational outcomes. Build responsible AI capability and adoption across teams, govern the roadmap and realized value, and ensure redesigned processes have clear ownership and sustainable support.

Requirements

Requires 10 or more years of progressive experience in business operations, process improvement, organizational change, and enterprise transformation, along with hands-on fluency in current AI tools. Candidates should bring strong process redesign, adoption, value realization, business judgment, and executive stakeholder influence; a bachelor’s degree or equivalent experience is recommended, and relevant certifications are an asset.

Skills

AI Transformation
AI Literacy and Enablement
Portfolio Management
Process Redesign
Business Operations
Organizational Change
Enterprise Transformation
Change Management
Workflow Automation
Operating-Model Design
Stakeholder Influence
Executive Governance
Value Realization
Adoption Planning
Risk Assessment
Systems Thinking

Benefits

Wellness Subsidy
Equity Grants
Variable Incentive
Flexible Work Arrangements
Learning and Growth Opportunities
Tuition Reimbursement
Paid Education-Related Days Off
Mental Health Services
Employee and Family Assistance Program
Financial Planning
Retirement Planning
Paid Volunteer Days
Competitive Benefits Package
Home Internet Reimbursement
Employee Referral Program
Wellness Reimbursement
Employee Recognition
Social Events
Dog-Friendly Offices

Visa sponsorship

Not detected in the job text

Hiring contact

Juno Jesuthasan

Keywords

Artificial Intelligence
AI Transformation Office
AI Agents
AI Literacy
Responsible AI
Workflow Automation
Enterprise Systems
Process Redesign
Operating-Model Change
Business Operations
Organizational Change
Portfolio Governance
Value Realization
Adoption and Enablement
Change Management
Lean Six Sigma
PMP
CSM
SAFe
Information Technology
Security
Privacy
Legal
Integration
Process Improvement
Agile
Program Management
Project Management

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