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Added 22 mins ago
TH
Business Analyst, Information Systems (Askuity division)
The Home Depot
Toronto, ON
- Full-time
Responsible for the day-to-day program operations for the Supplier Analytics Program; this includes but is not limited to:
Added 22 mins ago
TH
Engineering Analyst- 12 Month Contract
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- Full-time
The Engineering Analyst uses continuous improvement and analytical methods to understand, model, and improve supply chain processes and productivity. This position focuses on applying…
Added 22 mins ago
Replenishment Analyst
The Home Depot
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Added 22 mins ago
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Compensation Analyst - 1-year Contract
The Home Depot
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- Full-time
1-3 years of experience in compensation, HR operations, HR analytics, or a related discipline.
Added 53 mins ago
SA
Applications Product Owner
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- Full-time
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Added 1 hour ago
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Mississauga, ON
- Full-time
…They will work across functions including Finance, Theatre Operations, Technical Services, Global Services/Inventory, Film Distribution, Data & Analytics, HR, and Information Technology to…
Added 2 hours ago
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Senior Financial Analyst
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- $110,000 to $130,000 CAD / year
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We are recruiting for a Senior Financial Analyst to join a well-established organization in Toronto. This role provides financial leadership across Operational Finance and G&A, partnering…
Added 2 hours ago
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Saturn is seeking a full-time Information Services (IS) Data Analyst based in Calgary, Alberta. Reporting directly to the Team Lead, Business Applications & Data Analytics, the Data Analyst…
Added 2 hours ago
T
Business Analyst
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
The Business Analyst plays a critical role in optimizing call center operations. This role is responsible for analyzing data, identifying opportunities for improvement, and collaborating…
Added 4 hours ago
B
Business Analyst (sales contracts)
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $69,000 to $119,000 CAD / year
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The Business Analyst provides strategic decision support to the Sales and Marketing organization to drive the achievement of business objectives and revenue goals. This role leads the…
Added 4 hours ago
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Added 4 hours ago
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Partners in Performance - Performance Strategy Business Analyst - Current Undergrad students- Canada - NAELFY27
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Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
The Business Analyst role is an entry level role where you would be immediately exposed to being the frontline change agent for our clients. You are the primary source of reliable data and…
Added 7 hours ago
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Added 7 hours ago
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Senior Research Analyst
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Added 8 hours ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
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We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 9 hours ago
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Operational Excellence Analyst
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- Full-time
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Added 10 hours ago
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- Full-time
…closely with Project Management and Finance, the Cost Control Analyst provides actionable insights that support informed decision-making and protect overall project financial…
Added 10 hours ago
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Experience with accounting operations and financial reporting.
Added 10 hours ago
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Bilingual Senior Analyst, Channels and AI Enablement - Tangerine
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Toronto, ON
- Full-time
3–5 years of experience in analytics, reporting, operations, or digital/channel roles (financial services experience considered an asset).
Added 11 hours ago
A
Satellite Mission & Flight Dynamics Analyst
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Ottawa, ON
- $60 to $80 CAD / hour
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…industry, is seeking a Satellite Mission & Flight Dynamics Analyst to support the performance, safety, and longevity of a satellite constellation throughout its operational…
Added 11 hours ago
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Analyst, Fund Operations
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Reporting to the Senior Manager Fund Analyst the main responsibility of this position is to support all fund operations for Guardian Capital LP, overseeing administrative responsibilities…
Added 11 hours ago
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Sr. Financial Analyst
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Toronto, ON
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Coordinate operational workflows relating to management fees, legal entity administration, intercompany activity, and fund operations across global finance teams
Added 11 hours ago
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Data Analyst 1
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- Full-time
The Data Analyst 1 contributes to initiatives across areas such as customer analytics, loyalty, marketing, retail operations, and merchandising. Using large and complex datasets, this role…
Added 11 hours ago
IE
Senior Analyst, Financial Reporting
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Senior Analyst, Financial Reporting, under the guidance of the Financial Reporting management team, will be expected to assist with complex accounting matters including revenue…
Added 12 hours ago
AG
Business Intelligence Analyst
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Dacaro Services

Operations Resiliency Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: 3+ years of experience in Business Continuity, Operational Resilience, Disaster Recovery, Business Operations, Risk Management, or a related discipline.
Posting language: English
Posted: Oct 6, 2026

Original job description

Operations Resiliency Analyst – Business Continuity & Runbooks

Position Overview

We are seeking an experienced Operations Resiliency Analyst to support the development, assessment, and ongoing maintenance of business continuity and operational resiliency documentation.

The successful candidate will work closely with business stakeholders, technology teams, third-party vendors, and resiliency partners to review existing business runbooks and Business Continuity Plans (BCPs), identify gaps, update procedures, and develop new vendor-specific runbooks.

This role requires a strong understanding of DDS, business continuity principles, operational dependencies, recovery procedures, and the documentation required to ensure critical business services can continue or recover effectively following a disruption.

Key Responsibilities

Review and analyze existing business continuity plans, operational resiliency runbooks, and recovery procedures to assess completeness, accuracy, and effectiveness.
Update and enhance existing business runbooks to reflect current processes, dependencies, escalation paths, recovery procedures, roles, responsibilities, and contact information.
Develop new vendor-specific resiliency and business continuity runbooks, documenting how critical third-party services will be managed during operational disruptions.
Maintain a strong understanding of DDS and apply DDS requirements and standards when reviewing, developing, and maintaining business continuity documentation.
Work with business units to identify critical business services, processes, applications, vendors, resources, and operational dependencies that must be considered within continuity and recovery plans.
Analyze existing documentation to identify gaps, outdated information, inconsistencies, missing dependencies, or unclear recovery procedures and work with stakeholders to remediate them.
Facilitate working sessions with business owners, SMEs, technology teams, vendor managers, and third-party providers to gather information required to develop and validate runbooks.
Document clear incident response, escalation, communication, workaround, recovery, and restoration procedures for business operations.
Ensure vendor runbooks clearly identify responsibilities and dependencies between internal business teams and external service providers.
Support periodic reviews, exercises, walkthroughs, and testing of Business Continuity Plans and runbooks.
Capture findings from resiliency exercises and operational incidents and incorporate lessons learned into updated plans and procedures.
Maintain appropriate document governance, version control, approvals, and evidence demonstrating that continuity documentation is regularly reviewed and kept current.
Provide status reporting on runbook completion, identified gaps, remediation activities, risks, dependencies, and outstanding actions.

Required Qualifications

3+ years of experience in Business Continuity, Operational Resilience, Disaster Recovery, Business Operations, Risk Management, or a related discipline.
Strong hands-on experience reviewing, analyzing, creating, and updating business continuity plans and operational runbooks.
High level of understanding and practical experience working with DDS requirements, processes, or standards.
Experience developing vendor or third-party business continuity and resiliency documentation.
Strong understanding of Business Continuity Planning, operational resilience, incident management, recovery planning, and business impact considerations.
Experience identifying and documenting critical business processes and their supporting people, technology, facilities, vendors, and operational dependencies.
Ability to analyze existing documentation, identify gaps, and translate findings into clear and actionable procedures.
Strong documentation and technical/business writing skills with the ability to create detailed, structured, and easy-to-follow runbooks.
Strong stakeholder management skills with experience conducting working sessions and gathering information from business and technical SMEs.
Ability to manage multiple runbooks, stakeholders, deliverables, and deadlines simultaneously.

Preferred Qualifications

Previous experience within banking, financial services, or another highly regulated enterprise environment.
Experience supporting enterprise Business Continuity Management (BCM) or Operational Resilience programs.
Experience working with third-party/vendor risk and resiliency programs.
Familiarity with Business Impact Assessments (BIAs), Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), critical service dependencies, and recovery strategies.
Experience participating in tabletop exercises, business continuity simulations, disaster recovery exercises, or operational resiliency testing.
Familiarity with governance, risk, compliance, and audit requirements related to business continuity and operational resilience.

Key Competencies

Strong analytical and documentation skills
Business continuity and operational resiliency knowledge
Runbook development and process documentation
Vendor and third-party dependency analysis
Strong attention to detail
Risk and gap identification
Stakeholder facilitation
Clear written and verbal communication
Ability to work across business and technology teams
Strong organizational and follow-through skills

Success in the Role

Success in this position will be measured by the quality, accuracy, and completeness of business and vendor runbooks; the timely remediation of identified documentation gaps; effective coordination with business and vendor stakeholders; and ensuring Business Continuity Plans provide clear, actionable procedures that can be relied upon during an operational disruption.

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More about this job

Responsibilities

Review, update, and develop business continuity plans and operational runbooks, including vendor-specific documentation, to ensure procedures, dependencies, roles, and recovery steps are accurate and actionable. Coordinate with business, technology, and vendor stakeholders; support exercises and reviews; maintain document governance; and report on gaps, risks, remediation, and progress.

Requirements

Requires at least three years of experience in business continuity, operational resilience, disaster recovery, business operations, risk management, or a related field, with hands-on experience creating and maintaining continuity plans and runbooks. Candidates should understand DDS requirements, recovery planning, operational dependencies, and vendor resiliency, and have strong documentation, analytical, and stakeholder facilitation skills.

Skills

Business Continuity Planning
Operational Resilience
Runbook Development
Disaster Recovery
DDS Requirements
Incident Management
Recovery Planning
Vendor Resiliency
Third-Party Dependency Analysis
Business Impact Assessment
Risk and Gap Analysis
Stakeholder Management
Technical Writing
Document Governance
Exercise and Testing Support
Status Reporting

Visa sponsorship

Not detected in the job text

Keywords

Business Continuity Plans
Operational Resiliency Runbooks
DDS
Disaster Recovery
Incident Management
Recovery Procedures
Vendor Runbooks
Third-Party Risk
Operational Dependencies
Business Impact Assessments
Recovery Time Objectives
Recovery Point Objectives
Business Continuity Management
Tabletop Exercises
Resiliency Testing
Document Governance
Version Control
Escalation Procedures
Recovery Strategies
Risk Management
Audit Requirements
Stakeholder Facilitation

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