Jobs in Canada

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Added 3 months ago
T
Senior Project Manager, Enterprise Project Management Office
TransUnion
Burlington, ON
- $98,000 to $135,000 CAD / year
- Full-time
Identify recurring project, program, and enterprise-level risks and collaborate with stakeholders to address underlying root causes.
Added 3 months ago
Manager, Provincial Campus Based Care, Sifton
Government of Alberta
Lethbridge, AB
Reporting to the Director, the Manager, Provincial Campus Based Care provides leadership and oversight for the Sifton Provincial Campus Based Care (PCBC) program. This position is…
Added 3 months ago
OA
Licensed Technician- OpenRoad Honda Burnaby
OpenRoad Auto Group
Burnaby, BC
- $100,000 to $160,000 CAD / year
- Full-time
At OpenRoad Honda Burnaby, we’re building a service department around strong people, high standards, teamwork, and opportunity. We’re looking for a skilled technician who wants more than…
Added 3 months ago
K
Lead Producer
Kabam
Vancouver, BC
- $115,000 to $133,600 CAD / year
- Full-time
…across one or more franchises, serving as the primary people manager and organizational lead for Producers within their scope. They receive assignments in the form of objectives for the…
Added 3 months ago
Executive Director, Central Services
Government of Alberta
Edmonton, AB
Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreements
Added 3 months ago
Junior 3D Modeler
Harding Display
Toronto, ON
Hybrid (3 days in office)
Added 3 months ago
BE
Certificated Kindergarten Teacher- AB (MDN)
BrightPath Early Learning & Child Care
Edmonton, Alberta
- Full-time
IN ORDER TO BE CONSIDERED FOR THIS POSITION YOU MUST HAVE AN ALBERTA EDUCATION INTRIM OR PERMANT CERTIFICATION · *You must have a Bachelor of Education degree with either an interim or permanent teaching certificate from Alberta Education
Added 3 months ago
Finance and Program Analyst
Government of Alberta
Edmonton, AB
The Traffic Safet Services (TSS) division is looking for a Finance and Program Analyst. Reporting to the Manager, Evaluation and Finance, the Finance and Program Analyst provides the…
Added 3 months ago
B
Legal Assistant - Commercial Property
BOYNECLARKE
Dartmouth, NS
- $48,000 to $63,000 CAD / year
- Full-time
Growth & Learning: We foster a culture of continuous learning and offer resources for professional development.
Added 3 months ago
UH
Physician Assistant - Medical Oncology and Hematology
University Health Network
Toronto, ON
- Full-time
UHN is Canada’s No. 1 hospital and the world’s No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western…
Added 3 months ago
SC
Online Specialty Ordering Representative - Part-Time
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC · Calgary, AB
- Part-time
Online Specialty Ordering operates seven (7) days per week 8:00 am - 4:00pm
Added 3 months ago
C
Health & Safety Advisor - Full-time - Yorkton area
Co-op
Yorkton, SK
- Full-time
What you'll do: Reporting to the Asset Protection/Loss Prevention manager, the Health and Safety Advisor leads, promotes, and oversees the development, implementation, and ongoing…
Added 3 months ago
B
Gestionnaire finances corporatives / Corporate Finance Manager (Planning & Reporting)
BAT
Montreal, QC
- Full-time
Added 3 months ago
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Associate Area Sales Manager - Western Ontario, Canada
SCITON
London, ON
- $75,000 to $85,000 CAD / year
- Full-time
We are built on a strong set of values: Selflessness, Candor, Innovation, Execution, Objectivity, Excellence, Learning, Ownership, and Clarity. With more than 500 employees worldwide,…
Added 3 months ago
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Appointment Coordinator
DAG | Downtown AutoGroup
Toronto, ON
- Full-time
…phones - we're opening doors to automotive dreams. Our Business Development Center is the first point of contact for many of our guests, and we're looking for someone extraordinary to join…
Added 4 months ago
CO
Manager, CNC Research Forest
College of New Caledonia
Prince George, BC
- Full-time
Reporting to the Vice President Academic, the Manager of the CNC Research Forest is responsible for all aspects of the successful management and stewardship of CNC’s Research Forest, within…
Added 4 months ago
CC
Dealer Account Executive (West)
Canon Canada
Calgary, AB
- Full-time
We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we…
Added 2 months ago
ON
Parenting Across the Lifecycle Training Coordinator
Ontario Native Women's Association
Thunder Bay, ON
- Full-time
Reporting to the Community Development Manager, the Parenting Across the Life Cycle Training Coordinator will develop and implement training programs for Parenting Support Workers while…
Added 3 months ago
P
Privacy, Legal Counsel Manager
PwC
Toronto, ON
- Full-time
Familiarity with AI governance frameworks, cross-border data transfer mechanisms, and records management principles
Added 3 months ago
PH
Licensed Practical Nurse, Long Term Care, Chenchenstway
Providence Healthcare
Burnaby, BC
- Other
Under the guidance of the Resident Care Manager and in close collaboration with a diverse healthcare team, the Licensed Practical Nurse (LPN) delivers top-notch nursing care to long-term…
Added 3 months ago
CC
Director, Sales & Business Development - Defense
Curtiss-Wright Corporation
Mississauga, ON · Canada-Mississauga (Indal)
- Full-time
RRSP with Employer Match I Health and Wellness Benefits I Learning and Development Opportunities I Competitive Pay I Referral Program I Recognition I Employee Stock Purchase Plan I…
Added 3 months ago
Talent Management Specialist
IAMGOLD
Toronto, ON
Work model: Hybrid 3 days per week (37.5 hours per week, permanent and full time) 9:00am to 5:00pm in office (Toronto M5H 1J9)
Added 3 months ago
K
Bilingual Senior AWS Platform Engineer
KPMG
Hamilton, ON · Oakville, ON · Montreal, QC · Boisbriand, QC · ON · Vaughan, Ontario · Toronto, Ontario
- Full-time
Terraform and Terraform Cloud or Terraform Enterprise, including module development, state management, workspace design, policy controls, and pipeline integration.
Added 3 months ago
SD
Front Store Manager, Salaried Full Time Day
Shoppers Drug Mart
St. John's, NL
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 3 months ago
S
Operations Consultant - Part Time
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay…

DAG | Downtown AutoGroup

Appointment Coordinator

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Jul 17, 2026

Original job description

Business Development Center (BDC) Appointment Coordinator - Be the Voice of Excitement at Downtown AutoGroup!

At the innovative Downtown AutoGroup, we're not just answering phones - we're opening doors to automotive dreams. Our Business Development Center is the first point of contact for many of our guests, and we're looking for someone extraordinary to join our team. Take a look at our unique approach and see for yourself!

Why we need you

In a world where first impressions are everything, you're our secret weapon. Your talent for turning a simple inquiry into an irresistible invitation isn't just about booking appointments – it's about creating anticipation, building trust, and setting the stage for lasting relationships. Without your magic touch, we risk being just another dealership lost in the noise. With you, we become the must-visit destination for anyone dreaming of their next vehicle.

You are the crucial first point of contact for our potential Guests. Without you, many people might never experience the exceptional service Downtown AutoGroup's dealerships offer. Your communication skills, enthusiasm, and ability to connect are essential in turning inquiries into dealership visits and, ultimately, satisfied customers.

Here's What You'll Be Doing

As our BDC Appointment Coordinator, you'll be the voice of Downtown AutoGroup, creating memorable first impressions, turning inquiries into opportunities, and playing a pivotal role in driving sales and service success. You'll blend your communication prowess with your passion for automotive excellence, ensuring every interaction leaves our guests eager to visit us in person.

Your days will be filled with

Customer Engagement & Lead Management

Respond promptly to inbound leads via phone, email, chat, and text with professionalism and enthusiasm.
Make outbound calls to follow up on leads, service reminders, and special promotions.
Schedule appointments for sales and service departments, ensuring accuracy and efficiency.
Build rapport with customers to understand their needs and provide tailored solutions.

Sales Support

Assist the sales team by pre-qualifying leads and gathering necessary customer information.
Promote dealership promotions, services, and products to generate interest and increase traffic.
Maintain a thorough understanding of the dealership’s inventory, services, and offers to effectively communicate with customers.

Service Department Support

Contact customers for service appointment reminders, recalls, and follow-ups to ensure satisfaction.
Help customers understand the benefits of regular maintenance and schedule appropriate services.
Collaborating closely with our service teams, setting them up for success with well-prepared, excited guests

CRM & Reporting

Accurately input and update customer information in the CRM system.
Track and report lead activity, conversion rates, and appointment outcomes to the BDC Manager.
Identify opportunities for process improvements and contribute to team success.

Customer Satisfaction

Deliver exceptional service that fosters trust and long-term customer relationships.
Address customer questions and concerns promptly, escalating issues when necessary.
Continuously learning about our brands and promotions to provide accurate, enticing information.

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.

You Need These Qualifications

High school diploma or equivalent.
Strong communication skills (written and verbal) with a confident, persuasive demeanor.
Excellent phone etiquette and the ability to handle high call volumes.
Proficiency with CRM systems, Microsoft Office Suite, and other basic computer applications.
Self-motivated with strong organizational and multitasking abilities.
Must be flexible to work days, evenings and Saturdays as scheduled.

It would be nice if

You have prior experience in a call center, BDC, or automotive sales/service environment.
You are familiar with automotive dealership operations and industry trends.
You are bilingual.

What We Offer

Performance-Driven Culture: We celebrate achievements and foster a results-oriented work environment.
Career Growth: We’re committed to helping our team members grow their careers with us - we believe in promoting from within.
Community: Be part of a team that’s as passionate about cars as you are, in one of the most vibrant cities in the world.
Competitive Pay: We value your contributions and ensure you're rewarded accordingly.
Comprehensive Benefits: Health, dental, and vision coverage, along with a Parts & Service Discount and a generous Vehicle Purchase Program.
Professional Development: Ongoing training opportunities to keep your skills sharp and your career on track through our DAG Academy.
Modern Facility: Work in a clean, organized, and well-equipped shop that prioritizes safety and efficiency at our state-of-the-art Autoplex.
Rich Legacy: Established in 1992, our group has grown from a single dealership to employing over 300 professionals that collectively represent the largest retailer of automobiles in downtown Toronto.

You are what drives us … Apply Now!

If you're ready to take your career to the next level, please apply. We're excited to hear your story!

This is an in-person role.

Downtown AutoGroup is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, just email us at hr@dtautogroup.com.

Downtown AutoGroup is an equal opportunity employer who agrees not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.

All candidates must be eligible to work in Canada. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Apply on LinkedIn About employer

More about this job

Responsibilities

As a BDC Appointment Coordinator, you will create memorable first impressions and turn inquiries into opportunities, playing a pivotal role in driving sales and service success. Your responsibilities include responding to leads, scheduling appointments, and ensuring customer satisfaction.

Requirements

Candidates must have a high school diploma or equivalent and strong communication skills. Experience in a call center, BDC, or automotive sales/service environment is preferred but not required.

Skills

Communication Skills
Customer Engagement
Lead Management
Sales Support
CRM Proficiency
Organizational Skills
Multitasking
Phone Etiquette

Benefits

Health
Dental
Vision Coverage
Parts & Service Discount
Vehicle Purchase Program

Visa sponsorship

Not detected in the job text

Keywords

Appointment Coordinator
Business Development Center
Customer Engagement
Lead Management
Sales Support
CRM Systems
Microsoft Office Suite
Automotive Sales
Service Department Support
Customer Satisfaction
Communication Skills
Phone Etiquette
Organizational Skills
Multitasking
Automotive Industry
Promotions
Service Reminders

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Work requirements

Jobs in Canada