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Added 10 mins ago
GC
Senior Engineer, Geotechnical
Glencore Canada
Sparwood, BC
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 10 mins ago
LO
LensCrafters - Licensed Assistant Manager - #942 Kitchener
Luxottica of America, Inc.
Kitchener, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 10 mins ago
LO
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 10 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 10 mins ago
VP
Business Center Support Team Associate - Toronto
Vialto Partners
Toronto, ON
- Full-time
To be the best in the business, we cultivate a dynamic, highly collaborative culture that fuels the growth of our people. We invite you to inquire boldly, learn deeply, and grow endlessly…
Added 10 mins ago
C&
MAC Manager
Cushman & Wakefield
Markham, ON
- Full-time
coordinated execution plans and minimal disruptions to the business operations.
Added 10 mins ago
K
Senior Manager, National CPA Program (NCPP)
KPMG
AB · Lethbridge, AB · Abbotsford, BC · Chilliwack, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Vancouver, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · Fredericton, NB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Sault Ste. Marie, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Edmonton, Alberta · Kanata, Ontario · Langley, British Columbia
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 26 mins ago
Software Development Manager, Alexa Connections
Amazon
Toronto, ON
…challenge ahead is significant. We're a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa even more…
Added 41 mins ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
The Assistant General Manager supports the General Manager by providing leadership and oversight for manufacturing operations and executing the Division’s operating priorities. The role is…
Added 41 mins ago
W
(CAN) Produce Department Manager
Walmart
Yorkton, SK
- Full-time
The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets. Responsibilities include…
Added 56 mins ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Kamloops, BC
- Full-time
As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In…
Added 56 mins ago
A
Technology Strategy & Transformation Manager
Accenture
Toronto, ON
- Full-time
Drive business development by architecting and developing proposals and SOWs with the support of a Senior Manager
Added 56 mins ago
HR
Supervisor, Loss Prevention
Holt Renfrew
Mississauga, ON
- Full-time
The Supervisor, Loss Prevention plays a critical role in the daily oversight of Loss Prevention operations and personnel in their assigned stores. The Supervisor provides leadership support…
Added 56 mins ago
AA
Store Manager CAN6436
Advance Auto Parts
Mississauga, ON
- Full-time
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position…
Added 56 mins ago
S
Asset Protection Partner
sephora.com
Markham, ON
- $25 to $30 CAD / hour
- Full-time
Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.
Added 56 mins ago
S
Asset Protection Team Lead
sephora.com
Toronto, ON
- $30 to $35 CAD / hour
- Full-time
…of existing Agents, work with the District Loss Prevention Manager to detect internal theft through various tools available and assure the adherence to Sephora Loss Prevention standards are…
Added 1 hour ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…resource planning (ERP) systems, system analysis and design, and business solutions development. The ideal candidate will have hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft…
Added 1 hour ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…resource planning (ERP) systems, system analysis and design, and business solutions development. The ideal candidate will have hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft…
Added 1 hour ago
SM
RQ11680 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…resource planning (ERP) systems, system analysis and design, and business solutions development. The ideal candidate will have hands-on knowledge of PeopleSoft HCM upgrades, PeopleSoft…
Added 1 hour ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 1 hour ago
EG
Route Supervisor
Emterra Group
Barrie, ON · Greater Barrie Metropolitan Area
- Full-time
…Supervisor to join our team and support the Barrie. Reporting to the Operations Manager you will be a hands-on supervisor assisting with all aspects of the collection's operations, as well…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 1 hour ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 1 hour ago
A
Sales & Service Lead (Full-Time) - Carrefour Laval
ALO
Laval, QC
- Full-time
Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and…

Daikin Comfort

Counter Sales Associate 2

Markham, ON, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities May Include

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Serve walk-in, phone, and email customers by providing product information, processing orders and payments, recommending alternatives, and supporting sales growth. Coordinate shipments and issue resolution, maintain showroom inventory and records, assist with returns and warranties, and support warehouse tasks as needed.

Requirements

Five or more years of progressive sales and customer service experience and five or more years in the HVAC industry are preferred. A high school diploma or GED is required; some college and HVAC certification are preferred, along with strong communication, organization, customer service, and computer skills.

Skills

Customer Service
Inside Sales
HVAC Product Knowledge
Sales Order Processing
Product Recommendations
Outbound Sales Calls
Microsoft Office
Database Applications
Communication
Active Listening
Conflict Resolution
Organization
Time Management
Attention to Detail
Forklift Operation

Benefits

Training Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Customer Service
Inside Sales
Branch Operations
Dealer Communication
Outbound Calls
Sales Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Shipment Coordination
Product Information
Inventory Counts
Showroom Stock
Warranties
Returns
Cash Drawer Processing
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Forklift Operation

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