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Added 5 mins ago
BS
Full-Time Sales Associate
Browns Shoes
Ottawa, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 5 mins ago
BS
Associé(e) aux Ventes à temps partiel / Part-Time Sales Associate
Browns Shoes
Saint-Bruno-de-Montarville, QC
- Part-time
Passionné(e) par la mode, vous êtes capable d'offrir à vos clients une expérience exceptionnelle
Added 5 mins ago
River Valley Ambassador (Revised)
City of Edmonton
AB
In this role, you will engage directly with visitors, guide positive park use, gather real-time feedback, and support the seamless delivery of events and drop-in programs. Working outdoors…
Added 34 mins ago
LC
Outbound Account Executive (Hospitality)
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total…
Added 34 mins ago
HR
Medical & Academic Affairs Specialist
Humber River Health
Toronto, ON · GTA, ON
- Other
Experience in scheduling, customer service, and problem solving, required.
Added 50 mins ago
Lab Patient Technician
LifeLabs
Toronto, ON
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 50 mins ago
Medical Lab Technician (OPSEU LAB) - Hematology
LifeLabs
Mississauga, ON
…commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity,…
Added 50 mins ago
E-Commerce Business Analyst
Mariner
NB
Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:
Added 50 mins ago
E-Commerce Business Analyst
Mariner
Saint John, NB
Mariner’s purpose has always been to be a great, everlasting technology company and the core values that guide us every day are:
Added 50 mins ago
RN
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
…above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as…
Added 1 hour ago
SC
Full-Time Security Guard
Securitas Canada
Lac du Bonnet, MB
- Full-time
…across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading…
Added 1 hour ago
SB
Team Lead, Flight Coordination
Skyservice Business Aviation
Calgary, AB · Mississauga, ON · Dorval, QC
- Full-time
…Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is…
Added 1 hour ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
…Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is…
Added 1 hour ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
…Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as industry leaders in aviation services. Skyservice is a team that is…
Added 1 hour ago
TI
Business Systems Consultant
TekStaff IT Solutions
Toronto, ON
- Contract
Familiarity with financial services; customer-facing operations experience and bilingualism are assets. Modern Web, Data Engineering, and Digital skillsets are preferred assets.
Added 1 hour ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Lead and Develop the Team: Recruit, train, and guide a team of dedicated Food Travel Experts. Set goals and foster a positive, efficient work environment.
Added 1 hour ago
UI
Account Development Specialist
UAP Inc.
Cranbrook, BC
- $56,100 to $70,100 CAD / year
- Full-time
Be part of a community of authentic, proud and trusted people
Added 1 hour ago
SS
Sales Professional
Shop SHNDY Ltd.
Toronto, ON
- Part-time
Role Description This is a part-time, on-site Sales Professional role based in Toronto, ON. This will be at our local popup sites. The Sales Professional will welcome customers, provide…
Added 1 hour ago
UI
Store Manager
UAP Inc.
Fort Saskatchewan, AB
- $81,400 to $101,800 CAD / year
- Full-time
Be part of a community of authentic, proud and trusted people
Added 1 hour ago
IS
Recruiter
InVision Staffing Services Inc.
Oakville, ON
- $45,000 to $55,000 CAD / year
- Full-time
Customer service experience. You know how to take care of people, stay calm under pressure and turn a tough conversation around.
Added 1 hour ago
LC
Natural Foods Department Manager
Loblaw Companies Limited
Toronto, ON
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 1 hour ago
LC
Pharmacy Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Lethbridge, AB
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 1 hour ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Airdrie, AB
- Part-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…
Added 1 hour ago
LC
OTC Clerk Part Time Evening
Loblaw Companies Limited
Surrey, BC
- Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs…
Added 1 hour ago
LC
Cashier Part Time Afternoon
Loblaw Companies Limited
Hamilton, ON
- Part-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…

Daikin Comfort

Counter Sales Associate 2

Markham, ON, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities May Include

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Serve walk-in, phone, and email customers by providing product information, processing orders and payments, recommending alternatives, and supporting sales growth. Coordinate shipments and issue resolution, maintain showroom inventory and records, assist with returns and warranties, and support warehouse tasks as needed.

Requirements

Five or more years of progressive sales and customer service experience and five or more years in the HVAC industry are preferred. A high school diploma or GED is required; some college and HVAC certification are preferred, along with strong communication, organization, customer service, and computer skills.

Skills

Customer Service
Inside Sales
HVAC Product Knowledge
Sales Order Processing
Product Recommendations
Outbound Sales Calls
Microsoft Office
Database Applications
Communication
Active Listening
Conflict Resolution
Organization
Time Management
Attention to Detail
Forklift Operation

Benefits

Training Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Customer Service
Inside Sales
Branch Operations
Dealer Communication
Outbound Calls
Sales Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Shipment Coordination
Product Information
Inventory Counts
Showroom Stock
Warranties
Returns
Cash Drawer Processing
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Forklift Operation

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