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Added 4 mins ago
PH
Patient Experience Manager
PhysioPlus Health Group
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
PhysioPlus Health Group is hiring for a Patient Experience Manager job in Toronto, ON, and we’re looking for someone with the administrative chops and the ambition to grow into a bigger…
Added 4 mins ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Carleton Place, ON
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty. The associate is over the…
Added 4 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Magog, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 4 mins ago
M
Office Services Representative I
Moneris
Toronto, ON
- Full-time
0 to 1 year of experience in office administration, mailroom operations, facilities support, or a related environment.
Added 4 mins ago
I
Specialist – Technical project integration
Innergex
Longueuil, QC
- Full-time
Lead readiness assessments for First Energization and First Feeder Energization. Support the Project Manager with assessments for Substantial Completion and Commercial Operation Date (COD).
Added 4 mins ago
M
Store Manager - Convenience
Morrisons
Harrogate, BC
- Full-time
As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one…
Added 4 mins ago
FT
Programmatic Specialist
Fathom Talent Group
Toronto, ON
- Full-time
In this role, you will support media traders in the execution, management, and optimization of Programmatic, Social, and Google advertising campaigns.
Added 4 mins ago
AA
Service Manager
Alberta AG Centre
Dunmore, AB
- Full-time
Reporting to the Director of After Sales, the Service Manager provides leadership and accountability to Alberta AG Centre’s Service Department. This position is responsible for the overall…
Added 4 mins ago
LD
Trade Journeyman Heavy Duty Mechanic - Dease Lake, BC
Lakes District Maintenance Inc.
Dease Lake 9, BC
- Full-time
Reporting to the Trade Supervisor or Equipment & Facilities Manager, the Trade Journeyman Heavy Duty Mechanic situated in Dease Lake, BC involves optimizing and maintaining equipment to…
Added 4 mins ago
K
General Manager, Fleet Operations
KBRS
NL · Newfoundland and Labrador, Canada
- Full-time
Ocean Choice is seeking an experienced and dynamic General Manager, Fleet Operations to provide overall leadership for the offshore fleet of fishing vessels and the team responsible for its…
Added 4 mins ago
LD
Trade Journeyman Heavy Duty Mechanic - Houston, BC
Lakes District Maintenance Inc.
Houston, BC
- Full-time
Reporting to the Trade Supervisor or Equipment & Facilities Manager, the Trade Journeyman Heavy Duty Mechanic situated in Houston, BC involves optimizing and maintaining equipment to ensure…
Added 4 mins ago
E
Total Rewards Manager
Epiroc
Mississauga, ON
- Full-time
The Total Rewards Manager - USA/CAN is responsible for managing compensation governance, operations, compliance, and continuous improvement for the United States and Canada. This role…
Added 4 mins ago
D
Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
The Manager, Sales Development Representative, Akai Global is responsible for leading a high-performing team of SDRs focused on generating qualified pipeline and supporting revenue growth…
Added 4 mins ago
K
Change Management Manager
Kelly
Toronto, ON
- Contract
The successful candidate will partner closely with executive sponsors, HR, Talent, Technology, Communications, and Operations teams to ensure successful implementation, adoption, and…
Added 4 mins ago
OM
Chef de projet et opérations clients
Omnicom Media
Montreal, QC
- Full-time
Assureras la liaison avec les équipes d’opérations globales et pancanadiennes ;
Added 4 mins ago
LV
Team Manager
Louis Vuitton
AB · Edmonton, AB
- Full-time
Louis Vuitton is seeking a motivated & client centric Team Manager to join our wonderful team in Edmonton, Alberta.
Added 4 mins ago
B&
SOR Quality Manager
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Regional QA/QC Manager is primarily located in Scarborough, ON, requiring travel to various field locations as required. This key role will be a member of the regional leadership team…
Added 4 mins ago
BF
Leader de site Qualité/ Quality Site Lead
Bell Flight
Mirabel, QC
- Full-time
Diriger une fonction qualité performante collaborant étroitement avec les opérations, l’ingénierie, la chaîne d'approvisionnement et les clients internes.
Added 4 mins ago
BF
Technicien(enne) support matériel intégré (temporaire 6 mois)/ Embedded Material Support Technician (Temporary 6 months) (Gagetown)
Bell Flight
NB · Brunswick, NB
- Full-time
…au bureau de gestion du système d'armement militaire et aux opérations de recherche et de sauvetage, tactiques, d'appui au combat et de forces spéciales. Le CH146 fait actuellement l'objet…
Added 4 mins ago
IR
Continuous Improvement Maintenance Specialist
Ice River Sustainable Solutions
Feversham, ON
- Full-time
…Road 2, Feversham, Ontario, N0C 1C0, with the opportunity to support other water operations as…
Added 4 mins ago
KG
Regional Manager
Kevito Group
Vancouver, BC
- Full-time
Kevito Group is seeking a results-driven Regional Manager to support the Chatime Canada franchise network across British Columbia.
Added 4 mins ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Hannon…
Added 4 mins ago
SG
Service Manager - Sous Chef (Bosk)
Shangri-La Group
Toronto, ON
- Full-time
As a Service Manager – Sous Chef, In conjunction with the Executive Chef and F&B management team, provide leadership and direction to the culinary team to ensure the highest standards of…
Added 4 mins ago
PL
Business Development Manager
Premium Line Transport
Brampton, ON
- Full-time
…partnerships with our customers. As we continue to expand our operations and service offerings, we are looking for talented, driven professionals to join our team. We offer an environment…
Added 4 mins ago
FH
Front Office Manager
Fairmont Hotels & Resorts
Toronto, ON
- Full-time
Seeking a dynamically motivated, multi-tasked individual for the position of Front Office Manager. Candidates should be goal oriented to be a future Front Office Director at a large hotel.…

Daikin Comfort

Counter Sales Associate 2

Markham, ON, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities May Include

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Serve walk-in, phone, and email customers by providing product information, processing orders and payments, recommending alternatives, and supporting sales growth. Coordinate shipments and issue resolution, maintain showroom inventory and records, assist with returns and warranties, and support warehouse tasks as needed.

Requirements

Five or more years of progressive sales and customer service experience and five or more years in the HVAC industry are preferred. A high school diploma or GED is required; some college and HVAC certification are preferred, along with strong communication, organization, customer service, and computer skills.

Skills

Customer Service
Inside Sales
HVAC Product Knowledge
Sales Order Processing
Product Recommendations
Outbound Sales Calls
Microsoft Office
Database Applications
Communication
Active Listening
Conflict Resolution
Organization
Time Management
Attention to Detail
Forklift Operation

Benefits

Training Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Customer Service
Inside Sales
Branch Operations
Dealer Communication
Outbound Calls
Sales Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Shipment Coordination
Product Information
Inventory Counts
Showroom Stock
Warranties
Returns
Cash Drawer Processing
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Forklift Operation

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