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Added 5 mins ago
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
Department Managers play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates,…
Added 5 mins ago
SI
Retail Assistant Manager
Staples Inc.
Saint-Georges, QC
- Full-time
As an Assistant Manager, you will enable operational and sales excellence, ensuring that both our customers and associates have exceptional experiences. You will break down barriers and…
Added 5 mins ago
W
Community Associate, 1110 King St W (Toronto)
WeWork
Toronto, ON
- Full-time
As a Community Associate, you'll be the primary point of contact for the Community and act as the “face” of WeWork! You will report to your building each day to support the Community…
Added 5 mins ago
BS
Full-Time Sales Associate - Browns Orchard Park
Browns Shoes
Kelowna, BC
- Full-time
Career advancement opportunities that support your ambition, including internal promotions to management
Added 5 mins ago
AC
Sales Associate
Ashley Canada
Richmond Hill, ON
- Full-time
Join the Ashley Canada Team – Sales Associates (Richmond Hill)
Added 5 mins ago
SR
Sales Associate
Staples Retail
Collingwood, ON
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 5 mins ago
SC
Wireless Sales Consultant (Full Time - Bayfield Street)
Staples Canada
Barrie, ON
- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 5 mins ago
SI
Retail Print & Services Supervisor
Staples Inc.
Halifax, NS
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 5 mins ago
SI
Sales Associate-Print&Services
Staples Inc.
Ottawa, ON · Nepean, ON
- Part-time
Collaborate with store leaders to set and achieve sales and margin goals.
Added 5 mins ago
P
Sales and Operations Management Trainee
Penske
Winnipeg, MB
- Full-time
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you…
Added 5 mins ago
TA
SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 20 mins ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 20 mins ago
WC
Manager, Sourcing - IF (Category - Food, Temp - 12 months Contract)
Walmart Canada
Mississauga, ON
- Contract
…and National Brand items to maximize margins and profitable sales across various departments. Job Description This role collaborates with product teams to identify appropriate categories…
Added 20 mins ago
WC
Stock Unloader Associate
Walmart Canada
Huntsville, ON
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Winkler, MB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 20 mins ago
WC
Health and Beauty Team Associate
Walmart Canada
Peterborough, ON
- Full-time
Located in Cosmetics and Health and Beauty departments, the Associate provides awareness to Customers that a specified Cosmetic presence is available for guidance and direction.
Added 20 mins ago
WC
(CAN) Préposé au déchargement
Walmart Canada
Sorel-Tracy, QC
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 20 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Sudbury, ON
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 20 mins ago
WC
Meat Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 20 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 20 mins ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Carleton Place, ON
- Full-time
Position Summary...An Asset Protection Operations Team Associate maintains store financial integrity and accuracy, pricing integrity, inventory control and profitability. This associate…
Added 20 mins ago
WC
(CAN) Meat Associate
Walmart Canada
Smiths Falls, ON
- Full-time
Position Summary...Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding…
Added 20 mins ago
(CAN) Part-Time General Merchandise Associate
Walmart Canada
Stratford, ON
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 20 mins ago
(CAN) Part-Time General Merchandise Associate
Walmart Canada
Stratford, ON
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…

Daikin Comfort

Counter Sales Associate 2

Markham, ON, Canada

Pay Range: $24.50-27.50 · Full-time

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Job details

Pay: Pay Range: $24.50-27.50
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.

Why work with us?

Training programs are available to help guide team members and develop new skills
Growth Opportunities - there is immense opportunities to grow your career
You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.

Responsibilities May Include

Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls for existing and lost customer accounts.
Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices, and new products.
Provide excellent customer service via walk-ins, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the showroom stock as needed.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Monitor competitive activity and trends within territory.
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
May travel to customer location to follow-up, make presentations or perform demonstrations.
Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.
Perform additional tasks as assigned.

Knowledge & Skills

Knowledge of HVAC equipment / products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
- Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
- Developing rapport and effective listening skills
- Phone etiquette and e-mail etiquette
- Professionalism – patience, poise, and tact
- Ability to deal with high volume customer traffic.
Effective verbal skills – must be able to explain fairly technical parts information clearly.
Written skills – must be able to effectively and timely communicate via e-mail with customers and accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracy.
Ability to establish positive working relationships with internal and external customers and employees.
Ability to use good judgement and strong work ethics and integrity on the job.
Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner.
Ability to understand and follow procedures, work instructions and company policies

Experience

5+ years of progressive sales and customer service experience preferred
5+ years in the HVAC industry preferred

Education

High School diploma or GED equivalent, some college preferred
HVAC certification preferred

Physical Requirements/Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Pay Range: $24.50-27.50

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Serve walk-in, phone, and email customers by providing product information, processing orders and payments, recommending alternatives, and supporting sales growth. Coordinate shipments and issue resolution, maintain showroom inventory and records, assist with returns and warranties, and support warehouse tasks as needed.

Requirements

Five or more years of progressive sales and customer service experience and five or more years in the HVAC industry are preferred. A high school diploma or GED is required; some college and HVAC certification are preferred, along with strong communication, organization, customer service, and computer skills.

Skills

Customer Service
Inside Sales
HVAC Product Knowledge
Sales Order Processing
Product Recommendations
Outbound Sales Calls
Microsoft Office
Database Applications
Communication
Active Listening
Conflict Resolution
Organization
Time Management
Attention to Detail
Forklift Operation

Benefits

Training Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

HVAC
Customer Service
Inside Sales
Branch Operations
Dealer Communication
Outbound Calls
Sales Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Shipment Coordination
Product Information
Inventory Counts
Showroom Stock
Warranties
Returns
Cash Drawer Processing
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Forklift Operation

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