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Added 28 mins ago
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Technical Supervisor, Appraisal - Property Building
Co-operators
Calgary, AB · Moncton, NB · Burlington, ON · Guelph, ON · Mississauga, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
The Technical Supervisor, Claims Property Building Appraiser is accountable for the day-to-day leadership, technical expertise, coaching, development, training, human resource and…
Added 58 mins ago
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Part Time Front End Supervisor - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
The Front-End Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the…
Added 58 mins ago
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Supervisor, Program
CN
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Cohere to a production schedule and control internal and external customer expectations
Added 58 mins ago
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SALES SUPPORT- Fixed Term Contract
PreciKam
Montreal, QC
- Full-time
The incumbent maintains customer information within the CRM system, coordinates customer communications and meetings, prepares sales documentation, and assists with business development…
Added 1 hour ago
SC
chef de quart - Store# 03772, CARREFOUR DON QUICHOTTE
Starbucks Coffee Company
L'Île-Perrot, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 04860, WESTNEY AND KINGSTON
Starbucks Coffee Company
Ajax, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
chef de quart - Store# 84585, LACHINE - 32 AV
Starbucks Coffee Company
Montreal, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 83225, BOYS ROAD & TRANS-CANADA
Starbucks Coffee Company
Duncan, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SI
Retail Operations Supervisor
Staples Inc.
Edmonton, AB
- Full-time
As a Retail Operations Supervisor, you will play a pivotal role in driving sales and operational excellence. You will lead by example, providing engaging customer service that consistently…
Added 1 hour ago
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retail store supervisor
Esso
Pilot Mound, MB
- Full-time
Resolve issues that may arise, including customer requests, complaints and supply shortages
Added 1 hour ago
Operations Assistant (Transportation)
Region of Waterloo
Cambridge, ON
Performs telephone, front counter, and email reception. Creates entries into Customer Service module (Lagan). Receives and processes incoming requests from Service First Call Centre via…
Added 1 hour ago
TH
Flooring & Decor/Paint Department Supervisor: Full Time - PRINCE GEORGE
The Home Depot Canada
Prince George, BC
- Full-time
1-2 years experience as a supervisor / leading teams
Added 1 hour ago
TH
SUPERVISEUR 23/24/59
The Home Depot Canada
Prince George, BC
- Full-time
1-2 years experience as a supervisor / leading teams
Added 1 hour ago
VS
Operations Supervisor-Toronto Eaton Centre
Victoria’s Secret & Co.
Toronto, ON
- Full-time
We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business.…
Added 1 hour ago
TH
Associé(e) avant du magasin (temps partiel)
The Home Depot Canada
Laval, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 1 hour ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot Canada
Saskatoon, SK
- Full-time
1-2 years experience as a supervisor / leading teams
Added 1 hour ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Saskatoon, SK
- Full-time
1-2 years experience as a supervisor / leading teams
Added 1 hour ago
TH
Caissier(ère) Principale (temps plein)
The Home Depot Canada
Montreal, QC
- Full-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Associé(e), Mise en Marché (temps partiel)
The Home Depot Canada
Pointe-Claire, QC
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 1 hour ago
TH
Associé(e) aux caisses (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
Added 2 hours ago
1st Cook- Remote Lodge Chapleau, ON
Aramark
Edmonton, AB
Previous supervisor experience in a related role preferred
Added 2 hours ago
CF
Catering Supervisor
Choices for Youth
St. John's, NL
- Full-time
Crust is a Choices for Youth social enterprise, and we are currently seeking one (1) full-time temporary Catering Supervisor for Crust Craft Bakery + Pizzeria at 340 LeMarchant Rd. At Crust…
Added 2 hours ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
Angus, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
DT
Merchandising Assistant Manager
Dollar Tree Stores
Kamloops, BC
- Full-time
Prior retail and management experience is preferred
Added 3 hours ago
EC
Machine Operator
Eaton Corporation
Milton, ON
- Full-time
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business…

Daikin Comfort

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, Canada

Pay rate: $23.00 per hour · Full-time

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Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.  The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.  

Position Responsibilities May Include

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. 

Provide excellent customer service via face to face, phone calls and e-mails.  

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. 

Recommend alternate products based on cost, availability or specifications as needed. 

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. 

Generate new and repeat sales by providing product and technical information in a timely manner. 

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. 

Provide accurate information regarding availability of in-stock items. 

Assist customers with warranties and returns. 

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments. 

Periodically reach out to customers to determine satisfaction with the organization, products, and services 

Maintain records and prepare reports on sales activities.  

Expand knowledge of HVAC products and keep current with latest trends within the industry 

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. 

Understand and follow work instructions, operating procedures, and company policies. 

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks 

Work is closely supervised

Knowledge & Skills

Knowledge of HVAC equipment/products is preferred 

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications 

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; 

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations 

Good phone etiquette and e-mail etiquette 

Ability to deal with high-volume customer traffic 

Effective verbal skills – must be able to explain fairly technical parts of information clearly 

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders 

Effective organizational skills and time management skills including ability to prioritize and multi-task 

High level of attention to detail and accuracy 

Ability to establish positive working relationships with internal and external customers and employees 

Ability to use good judgment and strong work ethics and integrity on the job 

Ability to understand and follow procedures, work instructions, and company policies

Competency

Experience:

1 – 3 years of progressive sales experience 

Education/Certification

High School diploma or GED equivalent, some colleges preferred 

People Management: No

Physical Requirements / Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To

Branch Manager / Supervisor, Customer Service 

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Sell products and services to prospective and established customers while providing responsive support through in-person, phone, and email interactions. Process orders and quotes, coordinate shipments and issue resolution, maintain customer relationships, and support sales growth and customer satisfaction.

Requirements

Requires 1–3 years of progressive sales experience and a high school diploma or GED; some college is preferred. Candidates should have strong customer service, communication, organization, and accuracy skills, with HVAC product knowledge preferred and working knowledge of Microsoft Office and database applications.

Skills

Customer Service
Inside Sales
Sales Order Processing
HVAC Product Knowledge
Microsoft Office
Database Applications
Product Recommendations
Order Accuracy
Shipment Coordination
Returns and Warranty Support
Problem Resolution
Verbal Communication
Written Communication
Time Management
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Industrial Machinery
Sales
New Business
Account Maintenance
Dealer Relationships
Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Product Recommendations
Shipment Coordination
Manufacturing
Distribution
Vendor Coordination
Product Information
Technical Information
Customer Satisfaction
Returns
Warranties
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Time Management
Problem Resolution

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