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Added 4 mins ago
W
(CAN) Pharmacy Assistant
Walmart
Winnipeg, MB
- Part-time
…Pharmacy Operations required of a team player. They are a key member in the delivery of superior customer…
Added 4 mins ago
P
Material Handler
P&H
Vanscoy, SK
- Full-time
Previous experience in a general labourer, shipping & receiving, or agricultural processing position.
Added 19 mins ago
DE
Casual Courier Driver
DHL Express
AB · Edmonton, AB
- Full-time
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal…
Added 19 mins ago
WC
(CAN) General Merchandise Assistant Manager
Walmart Canada
Magog, QC
- Full-time
As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales forecasts. Proactively analyzes and utilizes…
Added 19 mins ago
DG
Co-op, Assurance [Winter 2027]
Doane Grant Thornton LLP
Thunder Bay, ON
- Temporary
…Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a…
Added 19 mins ago
B&
SOR Quality Manager
Black & McDonald Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…various field locations as required. This key role will be a member of the regional leadership team and report to the General…
Added 19 mins ago
SG
Nurse Practitioner
Solicitor General | Solliciteur général
Toronto, ON · Etobicoke, ON
- $8,964.11 to $11,456.34 CAD / month
- Full-time
As a Nurse Practitioner with the Toronto South Detention Centre, you will work collaboratively as a member of the inter-professional health care team and apply your specialized knowledge to…
Added 19 mins ago
Registered Practical Nurse - Crisis Critical Care Unit 4
CAMH
Toronto, ON
As a member of an inter-professional team, you will:
Added 19 mins ago
SS
Personal Support Worker Permanent Part time- Days
Sienna Senior Living
Toronto, ON · Scarborough, ON
- Part-time
You will be a welcomed member of the Long Term Care team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Personal Support Worker,…
Added 19 mins ago
Deli - Clerk MDS Production (Grid B) SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langley (District), BC · Langley, BC
…British Columbia to Thunder Bay, Ontario. We are the newest member of Sobeys Inc.’s retail food offering which serves the needs of Canadians with more than 1,500 stores in over 800…
Added 19 mins ago
Specialist, Employee Benefits
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Act as resource person to answer general inquiries from employees, across multiple locations in Canada
Added 19 mins ago
SC
Field Operations Support Assistant
Service Corporation International
Winnipeg, MB
- Full-time
…facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer…
Added 19 mins ago
SC
Supervisor Central Administration
Sydney Credit Union
Sydney, NS
- Full-time
Internal Posting – Applicants must be a current member of United Steelworkers Union local 1064
Added 19 mins ago
EC
Receptionist
ErinoakKids Center for Treatment and Development
Mississauga, ON
- Part-time
The successful candidate will provide a positive image of ErinoakKids and will participate as an active member of the site in meeting overall goals and objectives. The Receptionist’s…
Added 49 mins ago
SH
Critical Care/ICU Nurse -Trainee
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 49 mins ago
TM
Groundsperson - Crushing/Screening
The Miller Group
Temiskaming Shores, ON · New Liskeard, ON
- Temporary
…complete understanding of our aggregate division as you perform general labour duties. You will also assist in site cleanliness and equipment general maintenance. Whether it's hauling…
Added 49 mins ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Drives sales results to enhance the promotion of BMO Life Assurance product and services to managing general agencies (MGAs) and brokers. Shares feedback on the product, processes, etc. to…
Added 49 mins ago
M
Assistant General Manager
Mandrake
Peterborough, ON
- Full-time
…leading to promotion to President role when needed. The Assistant General Manager is responsible for all sales and commercial activities required to meet sales & growth goals while…
Added 49 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Perform testing of IT General Controls (ITGCs), IT Application Controls (ITACs), and Information Used in Controls (IUCs).
Added 49 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
Perform testing of IT General Controls (ITGCs), IT Application Controls (ITACs), and Information Used in Controls/Reports (IUCs).
Added 49 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as the finance lead for the Product Line, partnering closely with the General Manager and leadership team
Added 49 mins ago
P&
Architecte principal national / Country Lead Architect
Pratt & Whitney
Longueuil, QC
- Full-time
Added 49 mins ago
D
2027 Winter Co-Ops - Data Analytics - Demonware (Vancouver)
Demonware
Vancouver, BC
- Internship
Demonware is a member of the Activision family of studios, partnering with engineers and creatives across AAA game studios to deliver the online and data services that power some of the…
Added 49 mins ago
TL
HR & Payroll Specialist
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
…This role also offers the opportunity to be a critical team member in the implementation and testing of enhanced and centralized payroll and HR…
Added 49 mins ago
RJ
Client Service Coordinator/Administrative Assistant
Raymond James Ltd.
Waterloo, ON
- Full-time
Answer incoming phone calls and emails; triage and delegate inquiries to the appropriate advisor or team member.

Daikin Comfort

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, Canada

Pay rate: $23.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.  The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.  

Position Responsibilities May Include

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. 

Provide excellent customer service via face to face, phone calls and e-mails.  

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. 

Recommend alternate products based on cost, availability or specifications as needed. 

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. 

Generate new and repeat sales by providing product and technical information in a timely manner. 

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. 

Provide accurate information regarding availability of in-stock items. 

Assist customers with warranties and returns. 

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments. 

Periodically reach out to customers to determine satisfaction with the organization, products, and services 

Maintain records and prepare reports on sales activities.  

Expand knowledge of HVAC products and keep current with latest trends within the industry 

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. 

Understand and follow work instructions, operating procedures, and company policies. 

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks 

Work is closely supervised

Knowledge & Skills

Knowledge of HVAC equipment/products is preferred 

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications 

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; 

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations 

Good phone etiquette and e-mail etiquette 

Ability to deal with high-volume customer traffic 

Effective verbal skills – must be able to explain fairly technical parts of information clearly 

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders 

Effective organizational skills and time management skills including ability to prioritize and multi-task 

High level of attention to detail and accuracy 

Ability to establish positive working relationships with internal and external customers and employees 

Ability to use good judgment and strong work ethics and integrity on the job 

Ability to understand and follow procedures, work instructions, and company policies

Competency

Experience:

1 – 3 years of progressive sales experience 

Education/Certification

High School diploma or GED equivalent, some colleges preferred 

People Management: No

Physical Requirements / Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To

Branch Manager / Supervisor, Customer Service 

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Sell products and services to prospective and established customers while providing responsive support through in-person, phone, and email interactions. Process orders and quotes, coordinate shipments and issue resolution, maintain customer relationships, and support sales growth and customer satisfaction.

Requirements

Requires 1–3 years of progressive sales experience and a high school diploma or GED; some college is preferred. Candidates should have strong customer service, communication, organization, and accuracy skills, with HVAC product knowledge preferred and working knowledge of Microsoft Office and database applications.

Skills

Customer Service
Inside Sales
Sales Order Processing
HVAC Product Knowledge
Microsoft Office
Database Applications
Product Recommendations
Order Accuracy
Shipment Coordination
Returns and Warranty Support
Problem Resolution
Verbal Communication
Written Communication
Time Management
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Industrial Machinery
Sales
New Business
Account Maintenance
Dealer Relationships
Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Product Recommendations
Shipment Coordination
Manufacturing
Distribution
Vendor Coordination
Product Information
Technical Information
Customer Satisfaction
Returns
Warranties
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Time Management
Problem Resolution

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