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Added 1 min ago
T
Financial Planner
TD
Brampton, ON · Vaughan, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 1 min ago
BG
Trade Marketing Representative - Airdrie, AB
Bentoel Group - A Member of British American Tobacco
Airdrie, AB
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Trade Marketing Representative in Airdrie and the surrounding areas.
Added 1 min ago
GO
Regional Financial Analyst
Government of Manitoba
Winnipeg, MB
- Full-time
Reporting to the Finance Manager, the Regional Financial Analyst is a member of the Finance team and is responsible for providing strategic financial and administrative advice to Regional…
Added 17 mins ago
GF
Overnight Customer Service Representative (Motivator) – Medicine Hat Carry and Dunmore
GoodLife Fitness
Dunmore, AB · Medicine Hat, AB
- Part-time
…Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming,…
Added 17 mins ago
GF
Customer Service Representative (Motivator) - Regina Albert and 25 Ave
GoodLife Fitness
Regina, SK
- Part-time
…Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming,…
Added 17 mins ago
GT
Program Manager
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
The Program Manager acts as ISE's primary representative for both domestic and international customers, playing a key role in bringing complex technology programs from proposal to delivery.…
Added 17 mins ago
AM
Paid Co-op Field Survey Assistant
Aplin Martin
Surrey, BC
- Internship
…the surveying industry and an opportunity to gain practical experience in survey data collection and field…
Added 17 mins ago
C
Financial Services Representative
CIBC
Markham, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
C
Financial Services Representative II - Secondment/Contract
CIBC
Bowmanville, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
C
Financial Services Representative II
CIBC
Hamilton, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
C
Financial Services Representative II
CIBC
Colborne, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 17 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
…channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 31 mins ago
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Representative - Inside Sales
Wesco
Brossard, QC
- Full-time
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,…
Added 31 mins ago
Nurse Practitioner - Acute Care - Repost
Winnipeg Regional Health Authority
Steinbach, MB
…nursing knowledge, and integrates this knowledge, along with experience into clinical…
Added 31 mins ago
Nurse Practitioner - Acute Care - Repost
Winnipeg Regional Health Authority
Steinbach, MB
…nursing knowledge, and integrates this knowledge, along with experience into clinical…
Added 32 mins ago
RP
Senior Development Officer
RRC Polytech
Winnipeg, MB
- $72,553 to $102,281 CAD / year
- Full-time
At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied.…
Added 32 mins ago
Y
Sales Development Representative (SDR) - Outbound B2B
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
…collaboration, inclusivity, and belonging, where every team member’s contributions are valued and their voices are heard. Just as we help institutions and organizations worldwide achieve…
Added 1 hour ago
H
Health Educator Staff
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
As a member of the interdisciplinary team and under the directors of the Manager, this position is responsible for the training, implementation, evaluation, and community engagement…
Added 1 hour ago
HC
Elementary - 0.67 Core French / 0.33 PPT
Hamilton-Wentworth Catholic District School Board
Hamilton, ON
- Full-time
…other Indigenous peoples; * members of groups that commonly experience discrimination due to race, ancestry, colour or place of origin; * persons with visible and/or invisible (physical…
Added 1 hour ago
CC
Director, Leadership Giving
Canadian Cancer Society
Vancouver, BC
- Full-time
As the senior leadership giving representative in British Columbia, the Director plays a pivotal role in expanding CCS's philanthropic presence and influence across the province. This…
Added 1 hour ago
H
Nurse B - Chronic Disease Nurse Educator
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
…support to clients and health care professionals. As an integral member of the Primary Health Care team, the employee works relatively independently, making decisions based on sound…
Added 1 hour ago
Community Health Nurse-Infirmier.ère - Santé communautaire - Repost
Winnipeg Regional Health Authority
Ste. Anne, MB
The CHN is an integral member of a collaborative, multidisciplinary primary care team. Guided by the principles of primary care, the CHN provides comprehensive care to individuals, families…
Added 1 hour ago
Care Coordinator, Disability Support Program
The Government of Nova Scotia
NS · Flexible, NS
…Physiotherapy or Nutritional Studies plus five (5) years of related experience. You must be currently registered, or eligible for registration, with your applicable professional…
Added 1 hour ago
CP
Clinical Director, Psychological Therapies
Calgary Police Service
Calgary, AB
- $159,610 to $199,512 CAD / year
- Full-time
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to…

Daikin Comfort

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, Canada

Pay rate: $23.00 per hour · Full-time

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Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.  The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.  

Position Responsibilities May Include

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. 

Provide excellent customer service via face to face, phone calls and e-mails.  

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. 

Recommend alternate products based on cost, availability or specifications as needed. 

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. 

Generate new and repeat sales by providing product and technical information in a timely manner. 

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. 

Provide accurate information regarding availability of in-stock items. 

Assist customers with warranties and returns. 

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments. 

Periodically reach out to customers to determine satisfaction with the organization, products, and services 

Maintain records and prepare reports on sales activities.  

Expand knowledge of HVAC products and keep current with latest trends within the industry 

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. 

Understand and follow work instructions, operating procedures, and company policies. 

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks 

Work is closely supervised

Knowledge & Skills

Knowledge of HVAC equipment/products is preferred 

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications 

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; 

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations 

Good phone etiquette and e-mail etiquette 

Ability to deal with high-volume customer traffic 

Effective verbal skills – must be able to explain fairly technical parts of information clearly 

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders 

Effective organizational skills and time management skills including ability to prioritize and multi-task 

High level of attention to detail and accuracy 

Ability to establish positive working relationships with internal and external customers and employees 

Ability to use good judgment and strong work ethics and integrity on the job 

Ability to understand and follow procedures, work instructions, and company policies

Competency

Experience:

1 – 3 years of progressive sales experience 

Education/Certification

High School diploma or GED equivalent, some colleges preferred 

People Management: No

Physical Requirements / Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To

Branch Manager / Supervisor, Customer Service 

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Sell products and services to prospective and established customers while providing responsive support through in-person, phone, and email interactions. Process orders and quotes, coordinate shipments and issue resolution, maintain customer relationships, and support sales growth and customer satisfaction.

Requirements

Requires 1–3 years of progressive sales experience and a high school diploma or GED; some college is preferred. Candidates should have strong customer service, communication, organization, and accuracy skills, with HVAC product knowledge preferred and working knowledge of Microsoft Office and database applications.

Skills

Customer Service
Inside Sales
Sales Order Processing
HVAC Product Knowledge
Microsoft Office
Database Applications
Product Recommendations
Order Accuracy
Shipment Coordination
Returns and Warranty Support
Problem Resolution
Verbal Communication
Written Communication
Time Management
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Industrial Machinery
Sales
New Business
Account Maintenance
Dealer Relationships
Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Product Recommendations
Shipment Coordination
Manufacturing
Distribution
Vendor Coordination
Product Information
Technical Information
Customer Satisfaction
Returns
Warranties
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Time Management
Problem Resolution

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