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Added 5 mins ago
AI
(Entry Level) Customer Service - Remote - Flexible Schedule
American Income Life Insurance Company
Remote, Canada
- Full-time
- Remote
Respond to customer inquiries and explain coverage details, policy features, and service options.
Added 5 mins ago
GF
Overnight Customer Service Representative (Motivator) – Medicine Hat Carry and Dunmore
GoodLife Fitness
Dunmore, AB · Medicine Hat, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 5 mins ago
GF
Customer Service Representative (Motivator) - Regina Albert and 25 Ave
GoodLife Fitness
Regina, SK
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 5 mins ago
AM
Paid Co-op Field Survey Assistant
Aplin Martin
Surrey, BC
- Internship
Aplin Martin is a full-service Civil Engineering, Architecture, Planning, Environmental and Survey company, celebrating over 57 years of success in making sustainable communities a reality…
Added 5 mins ago
SF
Customer Service Representative
Sunrise Farms
Surrey, BC
- Full-time
The Customer Service Representative is the frontline liaison between the company and its clients, responsible for delivering exceptional service and support. They promptly address customer…
Added 5 mins ago
CC
Part Time Member Solutions Representative
Crossroads Credit Union
Preeceville, SK
- Part-time
At Crossroads Credit Union, our members are at the heart of everything we do. As a Member Service Representative (MSR), you’ll handle transactions while fostering meaningful relationships,…
Added 5 mins ago
C
Financial Services Representative
CIBC
Markham, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 5 mins ago
C
Financial Services Representative II - Secondment/Contract
CIBC
Bowmanville, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 5 mins ago
C
Financial Services Representative II
CIBC
Hamilton, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 5 mins ago
C
Financial Services Representative II
CIBC
Colborne, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 5 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 5 mins ago
JC
FT Sales Associate, Vancouver Outlet -- Richmond, B.C.
Jimmy Choo
Richmond, BC
- Full-time
…customer engagement. As a Sales Associate, you are a brand representative who has the ability to multitask and is focused on building lasting client relationships. You will work in an…
Added 5 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 19 mins ago
H
Assessor Coordinator Degree
HealthCareersInSask.ca
North Battleford, SK
- Full-time
Job Description: Reporting to the Manager, the incumbent is responsible for the screening and coordination of initial service requests for all programs within Mental Health and Addictions…
Added 19 mins ago
H
Speech Language Pathologist Masters Senior
HealthCareersInSask.ca
Assiniboia, SK
- Part-time
…services will be delivered through a combination of direct service, consultation, community resource development, promotion of healthy lifestyles and education. The Speech Language…
Added 19 mins ago
M
Elite Inforce Case Coordinator
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Pro-actively follow-up on all pending cases to ensure service standards are being met;
Added 19 mins ago
W
Representative - Inside Sales
Wesco
Brossard, QC
- Full-time
As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders,…
Added 19 mins ago
Senior Underwriter - Commercial Lines Mid Market-Maritimes
Wawanesa Insurance
Moncton, NB · Dartmouth, NS
…with our sales force and providing value added expertise and service to both potential and existing…
Added 19 mins ago
JT
Outside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 19 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 19 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 19 mins ago
JT
Inside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 19 mins ago
JT
Inside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 19 mins ago
JT
Inside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 19 mins ago
F
Account Manager
Fiserv
Mississauga, ON
- Full-time
Communicate proactively with clients, ensuring clarity on issue resolution, service delivery, and commercial changes.

Daikin Comfort

Customer Service Representative/ Inside Sales Representative, Level 1

Calgary, AB, Canada

Pay rate: $23.00 per hour · Full-time

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Job details

Pay: Pay rate: $23.00 per hour
Job type: Full-time
Apply by: Nov 25, 2026
Experience: 1 – 3 years of progressive sales experience
Posting language: English
Posted: Oct 26, 2026

Original job description

The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services.  The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.  

Position Responsibilities May Include

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. 

Provide excellent customer service via face to face, phone calls and e-mails.  

Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. 

Recommend alternate products based on cost, availability or specifications as needed. 

Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. 

Generate new and repeat sales by providing product and technical information in a timely manner. 

Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. 

Provide accurate information regarding availability of in-stock items. 

Assist customers with warranties and returns. 

Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments. 

Periodically reach out to customers to determine satisfaction with the organization, products, and services 

Maintain records and prepare reports on sales activities.  

Expand knowledge of HVAC products and keep current with latest trends within the industry 

Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. 

Understand and follow work instructions, operating procedures, and company policies. 

Participate in additional projects/activities to support ongoing business needs.

Nature & Scope

Works within well-defined instructions

Uses established procedures and works under supervision to perform assigned tasks 

Work is closely supervised

Knowledge & Skills

Knowledge of HVAC equipment/products is preferred 

General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications 

Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; 

Positive, professional attitude, handling difficult customers with ability to diffuse negative situations 

Good phone etiquette and e-mail etiquette 

Ability to deal with high-volume customer traffic 

Effective verbal skills – must be able to explain fairly technical parts of information clearly 

Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders 

Effective organizational skills and time management skills including ability to prioritize and multi-task 

High level of attention to detail and accuracy 

Ability to establish positive working relationships with internal and external customers and employees 

Ability to use good judgment and strong work ethics and integrity on the job 

Ability to understand and follow procedures, work instructions, and company policies

Competency

Experience:

1 – 3 years of progressive sales experience 

Education/Certification

High School diploma or GED equivalent, some colleges preferred 

People Management: No

Physical Requirements / Work Environment

Must be able to perform essential responsibilities with or without reasonable accommodations

Reports To

Branch Manager / Supervisor, Customer Service 

Pay rate: $23.00 per hour

Qualified Applicants must be legally authorized for employment in Canada. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in Canada.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

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More about this job

Responsibilities

Sell products and services to prospective and established customers while providing responsive support through in-person, phone, and email interactions. Process orders and quotes, coordinate shipments and issue resolution, maintain customer relationships, and support sales growth and customer satisfaction.

Requirements

Requires 1–3 years of progressive sales experience and a high school diploma or GED; some college is preferred. Candidates should have strong customer service, communication, organization, and accuracy skills, with HVAC product knowledge preferred and working knowledge of Microsoft Office and database applications.

Skills

Customer Service
Inside Sales
Sales Order Processing
HVAC Product Knowledge
Microsoft Office
Database Applications
Product Recommendations
Order Accuracy
Shipment Coordination
Returns and Warranty Support
Problem Resolution
Verbal Communication
Written Communication
Time Management
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
HVAC
Industrial Machinery
Sales
New Business
Account Maintenance
Dealer Relationships
Order Processing
Purchase Orders
Payment Processing
Quotes
Delivery Dates
Product Recommendations
Shipment Coordination
Manufacturing
Distribution
Vendor Coordination
Product Information
Technical Information
Customer Satisfaction
Returns
Warranties
Sales Reporting
Microsoft Outlook
Microsoft Excel
Microsoft Word
Database Applications
Time Management
Problem Resolution

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