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Grad Studies Generalist Clerk

  • Halifax, NS, Canada

Salary $27.60-$34.94 per hour ($46,645 - $59,042 per annum based on 32.5 hours per week) · Full-time

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Job details

Pay
Salary $27.60-$34.94 per hour ($46,645 - $59,042 per annum based on 32.5 hours per week)
Job type
Full-time
Apply by
Working hours
32.5 hours per week
Posting language
English
Posted

Original job description

Position Details

Position Information

Position Title Grad Studies Generalist Clerk

Research Project

Department/Unit Graduate Studies

Location Halifax, Nova Scotia, Canada

Posting Number S357-26

Employee Group NSGEU Local 77

Position Type Term

Duration of Contract (if applicable) 1 year, with possibility of extension

Employment Type Full Time

Full-time Equivalency (FTE) 1.0

Salary $27.60-$34.94 per hour ($46,645 - $59,042 per annum based on 32.5 hours per week)

Classification C5

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Faculty of Graduate Studies ( FGS ) is the premier Maritime location for advanced study, supporting over 3,500 graduate students in a research-intensive environment and offering more than 95 master’s and 45 doctoral programs. Reporting jointly to the Program Officer and Senior Manager, Professional Development & Student Engagement, the Grad Studies Generalist Clerk supports graduate student programs and records, serves as a primary contact for students and faculty, and coordinates student engagement and professional development activities.

Key Responsibilities

  • Provide administrative support for graduate student admissions, registrations, records management, and academic processes.
  • Serve as a primary point of contact for students, faculty, and staff, responding to inquiries and providing guidance on policies and procedures.
  • Maintain accurate and confidential student records, databases, and related documentation.
  • Coordinate graduate program administrative activities, including processing forms, tracking requirements, and supporting program operations.
  • Organize and support professional development programs, workshops, events, and student engagement initiatives, including scheduling, managing registration, room booking and ordering catering.
  • Prepare correspondence, reports, and other administrative materials while supporting the day-to-day operations of Graduate Studies.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

  • Business/Office administration program with approximately three to four years’ related experience (or equivalent combination of training and experience).
  • Strong administrative and organizational skills with the ability to manage multiple priorities and deadlines.
  • Experience providing client service and responding to inquiries from students, faculty, staff, and external stakeholders.
  • Proficiency with computerized systems, databases, Microsoft Office applications, and maintaining accurate records and documentation.
  • Strong written and verbal communication skills, with attention to detail and accuracy.
  • Ability to work independently while exercising sound judgment, discretion, and confidentiality when handling sensitive information.

Assets

  • Experience working in a graduate studies, academic administration, or student services environment, including familiarity with student information systems and university policies and procedures.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

  • Self-Awareness & Professionalism
  • Integrity
  • Respect & Inclusion
  • Adaptability
  • Knowledge & Thinking Skills

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.

If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here .

Posting Detail Information

Number of Vacancies 1

Open Date 10/27/2026

Close Date 11/03/2026

Open Until Filled No

Special Instructions to Applicant

Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/22406
More about this job

Responsibilities

Provide administrative support for graduate admissions, registration, student records, and academic processes, while responding to inquiries from students, faculty, and staff. Coordinate graduate program operations and professional development and engagement activities, and prepare correspondence, reports, and other administrative materials.

Requirements

Requires a business or office administration program and approximately three to four years of related experience, or an equivalent combination of training and experience. Candidates should have strong administrative, organizational, client-service, communication, and computer skills, and be able to manage priorities while handling sensitive information with discretion; academic administration experience is an asset.

Skills

  • Administrative Support
  • Organization
  • Client Service
  • Student Records Management
  • Database Management
  • Microsoft Office
  • Written Communication
  • Verbal Communication
  • Attention To Detail
  • Confidentiality
  • Discretion
  • Time Management
  • Event Coordination
  • Registration Processing
  • Professional Development Coordination

Benefits

  • Defined Benefit Pension Plan
  • Health Insurance
  • Dental Insurance
  • Health Spending Account
  • Employee and Family Assistance Program
  • Tuition Assistance Program

Visa sponsorship

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Categories

  • Administrative
  • Education
  • Customer Service & Support

Keywords

  • Graduate Studies
  • Higher Education
  • Academic Administration
  • Student Services
  • Graduate Admissions
  • Student Registration
  • Student Records
  • Records Management
  • Database Management
  • Microsoft Office
  • Client Service
  • Confidential Information
  • Policy And Procedure Guidance
  • Program Administration
  • Professional Development
  • Student Engagement
  • Workshop Coordination
  • Event Coordination
  • Registration Management
  • Room Booking
  • Catering Coordination
  • Correspondence
  • Report Preparation
  • Student Information Systems

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