Find work in Canada.

321,599 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
TU
Trades 2 - Roofer & Caulker
The University of British Columbia
Vancouver, BC
- $7,186 to $7,666 CAD / month
- Full-time
The Roofer & Caulker reports to the Architectural Trades Manager and receives daily instructions and direction from the Architectural Trade Head and Sub Head. The Roofer & Caulker works…
Added 9 mins ago
PP
hotel front desk manager
Park Place Lodge
Fernie, BC
- Full-time
Added 9 mins ago
A
Senior Incident and Problem Manager
Aviso
Vancouver, BC
- $115,000 to $125,000 CAD / year
- Full-time
The Senior Incident and Problem Manager will ensure timely service restoration, effective major incident response, thorough root cause analysis, and the successful implementation of…
Added 9 mins ago
A
Project Manager - Customer Projects
AltaLink
Calgary, AB
- Full-time
As a Project Development Project Manager you will lead a project team including both internal and external experts encompassing all aspects of AltaLink's business: Customer Service,…
Added 9 mins ago
GA
Merchandise Flow Supervisor, AX Outlet - CrossIron
Giorgio Armani
Rocky View No 44, AB · Rocky View County, AB
- Part-time
…inspire and motivate each day. You will work with the General Manager to support the entire team on driving sales, providing an excellent client experience, building strong talent and…
Added 9 mins ago
V
Pharm D Degree
VitalHires
Regina, SK
- Full-time
…within the Saskatchewan Health Authority. They report to the manager and perform duties essential to the clinical pharmacy…
Added 9 mins ago
TS
Senior Credit Representative
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
Partner with Sales, Customer Service, Operations, and Finance to support customer onboarding and credit-related matters.
Added 9 mins ago
OV
Audio/Video Tech | Part-Time | Tribute Communities Centre
Oak View Group
Oshawa, ON
- $23 to $25 CAD / hour
- Part-time
As an Audio/Video Tech on the events team, you will deliver championship service throughout the organization. The Audio/Video Tech will be directly involved in the operations of the…
Added 9 mins ago
A
Gestionnaire De Programme / Program Manager
Actalent
Dorval, QC
- $45 to $70 CAD / hour
- Contract
…lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les…
Added 9 mins ago
V
Rehabilitation Assistant (Occupational Therapy/Physiotherapy) - Arbutus Care Centre
VitalHires
Vancouver, BC
- Other
…functions under the operational supervision of the Program Manager, the practice supervision of the Occupational Therapy and Physiotherapy Practice Coordinators and the work direction of…
Added 9 mins ago
R
Department Manager
RONA
Cowansville, QC
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 9 mins ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…les plans de ressources, les approvisionnements, la mise en service des projets et les stratégies d’atténuation des risques, tout en contrôlant les coûts et en maximisant la productivité…
Added 9 mins ago
V
Music Therapist - Arbutus Care Centre
VitalHires
Vancouver, BC
- Other
Collaborates with the Manager or designate regarding operational issues as related to the provision of music therapy.
Added 9 mins ago
S
Full-Time Sales Lead (West Edmonton Mall)
Swatch
AB · Edmonton, AB
- Full-time
As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales…
Added 25 mins ago
LT
IT Service Professional
LMI Technologies
Burnaby, BC
- $46,403 to $58,000 CAD / year
- Full-time
Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by…
Added 25 mins ago
MAC Cross Iron Mall - Keyholder Part Time - Calgary AB
Estée Lauder Companies
AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 25 mins ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
The Senior Services Project Manager is responsible for the day-to-day delivery of the UKG product suite. The Project Manager is expected to manage all stages of the implementation life…
Added 25 mins ago
S
Client Solution and Delivery Manager
SLB
Edmonton, AB
- Full-time
SLB is seeking an experienced Client Solution and Delivery Manager to join our team in Edmonton, Alberta. In this role you will manage Process Systems projects supporting oil and gas…
Added 39 mins ago
S
Virtual Operations Assistant - SonoRAY
SonoRAY
Canada
- Full-time
You will report directly to our Project Manager, who oversees SonoRAY and our sister company, Medaibility.
Added 39 mins ago
SF
Coordonnateur de projet
Soletanche Freyssinet
Vancouver, BC
- Full-time
…requirements, under the supervision of the Project Implementation Manager and the Director of…
Added 39 mins ago
S
Service Partner Program Specialist - ONSITE
SCIEX
Vaughan, ON
- Full-time
This position reports to the Sr. Manager, Global Service Processes, is part of the Global Service Support team, and will be ONSITE at our facility in Concord, Canada.
Added 39 mins ago
DG
Lead Cook
Dexterra Group
Vancouver, BC
- Full-time
As a Cook, reporting to the Manager, you will be responsible for the proper and timely preparation of meals including, but not limited to, food service, food safety.
Added 39 mins ago
S
[26-080] Overdose Prevention Worker - Casual
SOURCES
White Rock, BC
- Full-time
Reporting to: Program Manager of Overdose Prevention and Peer Support
Added 39 mins ago
A
Personal Banking Officer
Altis
Toronto, ON
- $53,000 to $67,000 CAD / year
- Full-time
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 39 mins ago
SP
Sous Chef - Mantles Restaurant
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
Responsible for daily shift briefings with front of house manager:

Dalhousie University

Manager Service Operations

Halifax, NS, Canada

Salary $82,887 - $111,181 per annum based on 35 hours per week · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary $82,887 - $111,181 per annum based on 35 hours per week
Job type: Full-time
Apply by: Nov 4, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Details

Position Information

Position Title Manager Service Operations

Research Project

Department/Unit ITS Client Services

Location Halifax, Nova Scotia, Canada

Posting Number S301-26

Employee Group DPMG

Position Type Term

Duration of Contract (if applicable) 14 months

Employment Type Full Time

Full-time Equivalency (FTE) 1.0

Salary $82,887 - $111,181 per annum based on 35 hours per week

Classification ADM-07

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

Information Technology Services ( ITS ) is dedicated to a constructive, team-orientated environment, gathering varied perspectives, sharing knowledge, and building effective partnerships that enable our partners to achieve their goals by advising, providing solutions, and delivering service excellence in alignment with the University’s mission and goals. Reporting to the Director of Technical Support Services, the Manager of Service Operations leads the Support Desk and Endpoint Services teams, ensuring secure, reliable, and client-focused technology support for the university community.

Key Responsibilities

Lead the Support Desk and Endpoint Services teams, ensuring the delivery of high-quality technology support and service excellence for faculty, staff, and students across all campuses and remote locations.
Manage daily operations, establish priorities, allocate resources, and oversee the continuous improvement of support services, processes, and IT service management practices.
Collaborate with Information Security, Infrastructure, and university stakeholders to implement technology standards, security controls, and device management policies that support institutional requirements.
Provide leadership in human resource management, including recruitment, performance management, staff development, training, workforce planning, and fostering an engaged and collaborative team culture.
Monitor service performance, analyze operational metrics, respond to stakeholder concerns, and implement improvements to enhance service quality and user satisfaction.
Contribute to strategic planning, project delivery, technology evaluations, and the development of new services, working closely with university partners and vendors to support evolving business and technology needs.

Note

The successful applicant will be eligible for hybrid work (combination of in-person work on campus and remote work from within Nova Scotia) as agreed by all parties based on operational requirements and university guidelines.

Required Qualifications

Undergraduate degree in Business Administration, Computer Science, Information Technology, or a related field, with considerable progressive experience in IT service delivery leadership and operations management, (or an equivalent combination of training and experience).
Demonstrated experience leading technical support, service desk, endpoint management, or customer-facing IT teams in a complex organization.
Proven leadership experience in staff supervision, performance management, recruitment, coaching, and team development.
Strong knowledge of IT service management principles, operational planning, process improvement, and service excellence.
Excellent analytical, problem-solving, communication, and relationship-building skills, with the ability to collaborate effectively with diverse stakeholders.
Demonstrated ability to lead strategic initiatives, manage competing priorities, and drive change in a fast-paced technology environment.

Assets

Experience working in a post-secondary education or large public-sector environment.
Knowledge of endpoint management platforms such as Microsoft Intune and enterprise device management practices.
Experience supporting information security, compliance, and technology governance initiatives.
Experience managing technology projects, vendor relationships, and operational budgets.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core and leadership competencies, in particular:

Respect & Inclusion
Adaptability
Knowledge & Thinking Skills
Communication
Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Applications from current university employees and external candidates are assessed concurrently. Current university employees will be given special consideration.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.

If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here .

Posting Detail Information

Number of Vacancies 1

Open Date 10/05/2026

Close Date 10/19/2026

Open Until Filled No

Special Instructions to Applicant

Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/22164

Apply About employer

More about this job

Responsibilities

Lead the Support Desk and Endpoint Services teams, overseeing daily operations, resource allocation, service performance, and continuous improvement of technology support. Manage staff development and collaborate with university stakeholders, security and infrastructure teams, and vendors on technology standards, strategic initiatives, projects, and new services.

Requirements

A bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field is required, along with considerable progressive experience in IT service delivery leadership and operations management or an equivalent combination of training and experience. Candidates should have experience leading technical support or customer-facing IT teams, managing and developing staff, applying IT service management practices, improving processes, and leading change and strategic initiatives.

Skills

IT Service Delivery Leadership
IT Operations Management
Technical Support
Service Desk Management
Endpoint Management
IT Service Management
Operational Planning
Process Improvement
Staff Supervision
Performance Management
Recruitment
Coaching and Team Development
Strategic Planning
Project Management
Stakeholder Collaboration
Information Security

Benefits

Defined Benefit Pension Plan
Health Insurance
Dental Insurance
Health Spending Account
Employee and Family Assistance Program
Tuition Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Information Technology Services
IT Service Delivery
IT Operations Management
Support Desk
Endpoint Services
Endpoint Management
Microsoft Intune
IT Service Management
Service Excellence
Operational Planning
Process Improvement
Information Security
Security Controls
Device Management Policies
Performance Management
Workforce Planning
Service Performance Metrics
Strategic Planning
Technology Evaluation
Project Delivery
Vendor Relationships
Operational Budgets
Technology Governance
Compliance
Higher Education

Report this job