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Added 2 mins ago
Better at Home Program Coordinator
Smithers Community Services Association
Smithers, BC
Part-time
The Better at Home Coordinator is responsible for the delivery of the Better at Home program. The coordinator will develop and operate the program, including recruiting, screening, training…
Added 48 mins ago
Senior Project Coordinator - Development & Construction
Craft Property Group
Burlington, ON
Full-time
We are looking for an experienced Senior Project Coordinator to join our growing Development & Construction team on our Adakite team. This is a newly created role with the opportunity to…
Added 1 hour ago
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
Full-time
The Project Engineering Coordinator will report to the Cernavoda Unit 1 & Qinshan Tooling Project Manager and will be responsible for supporting refurbishment tooling design, manufacturing,…
Added 2 hours ago
Social Media Coordinator
Water Treatment Equipment Co
Brantford, ON
Full-time
Strong organizational and project management skills with the capacity to manage multiple priorities and deadlines.
Added 2 hours ago
QAQC Project Coordinator
Thyssen Mining
ON
Full-time
Thyssen Mining is seeking a QA/QC Project Coordinator to support and coordinate Quality Assurance and Quality Control activities throughout the project lifecycle. This role works closely…
Added 3 hours ago
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 3 hours ago
Projects Documentation Coordinator
Envent
Calgary, AB
Full-time
The Project Documentation Coordinator owns the administration of project documents for Envent’s Canadian projects. The role keeps document registers, approval records, transmittals, and…
Added 3 hours ago
Service Coordinator, Technical Services HVAC
BGIS
Ottawa, ON
Full-time
Demonstrates an interest in pursuing Project Management Institute Accreditation.
Added 3 hours ago
Civil Project Coordinator - Underground Infrastructure
Firma Contracting Inc.
Edmonton, AB
Full-time
Firma Contracting is seeking a Project Coordinator to support the delivery of underground infrastructure and municipal construction projects in Edmonton and surrounding areas.
Added 3 hours ago
Battalion Chief of Logistics and Professional Standards
The Excelsior Fire District
Chief Mountain, AB
Full-time
Serves as the logistics coordinator for the Excelsior Fire District under the direction of the Fire Chief, administering and delivering the district’s SCBA, quartermaster and PPE, medical…
Added 3 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The primary contact for customers. Communicates with staff from different departments, such as project engineers, warehouse, and logistics, to ensure the status of orders and resolve any…
Added 3 hours ago
Logistics Coordinator
ATCO Group
Langley (District), BC · Langley, BC
Full-time
The Logistics Coordinator is responsible for full coordinator of the logistics strategy for the scope of the project. The successful candidate will be integral to executing ATCO’s proven…
Added 4 hours ago
Proposal & Commercial Operations Lead
Metro Supply Chain
Mississauga, ON
Full-time
…Chain's revenue growth objectives by leading the preparation and management of customer-facing proposals, RFI/RFPs, presentations, and pursuit deliverables. Acting as the central…
Added 4 hours ago
Document Controller
Insight Global
AB · Edmonton, AB
$30 to $50 CAD / hour
Contract
The Records Management / Turnover Coordinator will be responsible for reviewing, extracting, organizing, and migrating large volumes of project documentation from contractor databases and…
Added 4 hours ago
Project Coordinator
Pagnotta Inc.
AB
Full-time
The Project Coordinator will work closely with Project Managers and Site Superintendents in the day-to-day coordination of commercial, mixed-use, and multi-family construction projects to…
Added 4 hours ago
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
Contract
Provide functional information and guidance to the Finance team, project coordinator and broader implementation team.
Added 4 hours ago
NPI Supply Chain Project Coordinator (Permanent Part-Time)
Hexagon
Calgary, AB
Part-time
Hexagon’s Autonomous Solutions is looking for an NPI Supply Chain Project Coordinator (Permanent Part-Time) to join our high-tech engineering and manufacturing company that is committed to…
Added 5 hours ago
Shipping and Receiving Coordinator
Mattina Mechanical Limited
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
Full-time
As a Shipping & Receiving Coordinator, you will play a critical role in supporting shop operations by ensuring materials, equipment, and fabricated assemblies move efficiently through the…
Added 5 hours ago
Logistics Coordinator
ATCO Structures
Langley (District), BC · Langley, BC
Full-time
The Logistics Coordinator is responsible for full coordinator of the logistics strategy for the scope of the project. The successful candidate will be integral to executing ATCO’s proven…
Added 5 hours ago
Project Coordinator
Industrial Refrigeration Pros
Ritchot, MB
Full-time
Prairie HVAC/R, part of the IR Pros family of companies, is seeking a Service Coordinator who acts as the primary point of contact for customers, clients, and team members to ensure…
Added 5 hours ago
Senior Design Coordinator (Construction)
PACT
ON · Mississauga, Ontario
Support the Design Manager in managing interdisciplinary design coordination in accordance with the contract requirements, design management procedures, and project objectives.
Added 5 hours ago
Project Coordinator, Capital Projects
KANEFF PROPERTIES LTD
Brampton, ON
$60,000 CAD / year
Residential - Project Coordinator, Capital Projects
Added 5 hours ago
Training Manager (Internal Posting)
Commissionaires Nova Scotia
Bedford, NS
Provide coverage and support for the Training Coordinator and instructors as needed.
Added 5 hours ago
Coordinator, Finance, Research Grants & Administration
Simon Fraser University
Burnaby, BC
The Coordinator, Finance, Research Grants and Administration provides financial, research grants and administrative support for the Harbour Centre Units (Gerontology, International Studies,…
Added 5 hours ago
Content and Marketing Coordinator
Hotel Arts Group
Calgary, AB
Full-time
The Content and Marketing Coordinator is responsible for developing engaging visual and written content, managing social media platforms, and supporting digital and partnership marketing…

Dalhousie University

Service Representative

Halifax, NS, Canada

Pay: Salary $30.00 - $37.98 per hour ($50,695 - $64,180 per annum, 32.5 hours per week)
Job type: Full-time
Apply by: Oct 28, 2026
Working hours: 32.5 hours per week
Posting language: English
Posted: Sep 28, 2026

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Original job description

Position Details

Position Information

Position Title Service Representative

Research Project

Department/Unit Registrar's Office

Location Halifax, Nova Scotia, Canada

Posting Number S321-26

Employee Group NSGEU Local 77

Position Type Term

Duration of Contract (if applicable) 1 year

Employment Type Full Time

Full-time Equivalency (FTE) 1.0

Salary $30.00 - $37.98 per hour ($50,695 - $64,180 per annum, 32.5 hours per week)

Classification C7

Provisional Statement

This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role.

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Registrar’s Office (RO) is a large, multi-unit, multi-site operation involved in the entire academic experience of Dalhousie students. Reporting to the Coordinator, Enrolment Service Hubs the Service Representative acts as the first point of contact for students with the Registrar’s Office.

Key Responsibilities

Assist and advise students, faculty and staff, in person, via email, phone and chat on a wide range of university and academic regulations, policies, procedures, deadlines, fees, student aid programs (assess and respond to inquiries, complaints, concerns).
Intake, process and distribute a variety of documents and transaction forms with appropriate explanations. Verify and authorize completed forms and documents.
Assist previous and current Dalhousie students and students with letters of permission from external institution with enrolment; verify all letters of permission forms for Dalhousie students as well as process requests for transcripts, letters of confirmation.
Collect fees and process Registrar’s Office deposits, ensuring accuracy of the amount received.
Support students with registration policies, procedures and deadlines and registered students after online eligibility ends.
Guide students on the self-serve tools available to them in Dal Online.
Provide additional administrative support as required.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus

Required Qualifications

Business/Office Administration diploma with three to five years’ related experience (or an equivalent combination of training and experience).
Proficient communication, interpersonal, organization, and time management skills.
Demonstrated analytical skills, with attention to detail and accuracy.
Proven ability to author clear, organized documentation.
Demonstrated experience using Microsoft Office applications, including Word, Excel, and Outlook.

Assets

Undergraduate Degree
Knowledge of the Ellucian Banner software package and academic regulations
Experience working in a Registrar’s Office

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

Respect & Inclusion
Adaptability
Knowledge & Thinking Skills
Communication
Service

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.

If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here .

Posting Detail Information

Number of Vacancies 2

Open Date 09/28/2026

Close Date 10/06/2026

Open Until Filled No

Special Instructions to Applicant

Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/22241

Apply About employer

More about this job

Responsibilities

Serve as a first point of contact for students, faculty, and staff, advising them on academic regulations, policies, procedures, deadlines, fees, and student aid through in-person and digital channels. Process and verify forms and enrolment-related requests, handle transcript and confirmation-letter requests, collect and deposit fees, and guide students in using self-service tools.

Requirements

A business or office administration diploma and three to five years of related experience are required, or an equivalent combination of training and experience. Candidates need strong communication, interpersonal, organizational, time-management, analytical, and documentation skills, attention to detail, and experience with Microsoft Office; an undergraduate degree, Ellucian Banner knowledge, academic-regulation knowledge, and Registrar’s Office experience are assets.

Skills

Student Advising
Customer Service
Communication
Interpersonal Skills
Organization
Time Management
Analytical Skills
Attention to Detail
Accuracy
Documentation
Microsoft Word
Microsoft Excel
Microsoft Outlook
Form Processing
Fee Collection
Adaptability

Benefits

Defined Benefit Pension Plan
Health Plan
Dental Plan
Health Spending Account
Employee and Family Assistance Program
Tuition Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Registrar’s Office
Higher Education
Student Services
Enrolment Services
Academic Regulations
University Policies
Student Aid
Student Registration
Letters of Permission
Transcript Requests
Confirmation Letters
Document Processing
Form Verification
Fee Collection
Registrar’s Office Deposits
Dal Online
Ellucian Banner
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer Service
Student Advising
Administrative Support

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