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Added 26 mins ago
UG
Administrative Assistant (PL3)
UNB Geodesy & Geomatics Engineering
Fredericton, NB
- Full-time
The Faculty of Law supports a dynamic academic environment that combines research excellence, innovative teaching, and service to the legal community. Faculty members require responsive…
Added 41 mins ago
CU
Graduate Administrator
Carleton University
Ottawa, ON
- Other
…Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and…
Added 41 mins ago
CU
Graduate Administrator (Term)
Carleton University
Ottawa, ON
- Other
…Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and…
Added 41 mins ago
CU
Co-op Student Advisor
Carleton University
Ottawa, ON
- Other
…Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and…
Added 41 mins ago
VC
Program Assistant (Office Admin), Older Adult Mental Health and Substance Use
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
Come work as a Program Assistant (Office Admin) on the Older Adult Mental Health and Substance Use (MHSU) team with Vancouver Coastal Health (VCH)! Apply now join today!
Added 55 mins ago
N(
Student Research Assistant, Environmental Monitoring (Casual)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…Technology (NAIT) supports regional industries through applied research activities aiming to accelerate the development of technologies rooted in circular economy principles. The Clean…
Added 55 mins ago
N(
Student Research Assistant, Materials Circularity (Casual)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
…or degree program at a post‑secondary institution. Student research assistants work under the direct supervision of an academic staff member in classroom, lab, or field…
Added 56 mins ago
MU
Assistant Professor, Business Analytics - Department of Decision Sciences, Triffo School of Business
MacEwan University
AB · Edmonton, AB
- Full-time
Salary: Commensurate with qualifications and experience. New hires will normally be placed within the first 8 steps of the Assistant Professor salary table.
Added 1 hour ago
YU
Undergraduate Program Assistant
York University
Toronto, ON
- Contract
…that drive excellence in promoting and enhancing, teaching, research and student success. Through innovative course design, diverse experiential education and learning opportunities, and a…
Added 1 hour ago
UH
Clinical Study and Regulatory Assistant
University Health Network
Toronto, ON
- Full-time
…Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international…
Added 1 hour ago
TU
In Vivo Research Assistant/Technician 2
The University of British Columbia
Vancouver, BC
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 1 hour ago
TU
Registered Veterinary Technologist
The University of British Columbia
Vancouver, BC
- $5,047 to $5,503 CAD / month
- Full-time
CUPE 116 Salaried - Research Assistant /Technician 3
Added 2 hours ago
Senior Policy Advisor
Government of Alberta
AB
…position supports senior departmental leadership, including Assistant Deputy Ministers, the Deputy Minister, and elected officials, by providing evidence-based information and…
Added 2 hours ago
UO
Assistant Professor - Higher Education Governance and Policy
University of Toronto
Toronto, ON
- $120,000 to $160,000 CAD / year
…governance and policy. The appointment will be at the rank of Assistant Professor, with an anticipated start date of July 1,…
Added 2 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 2 hours ago
I
Human Resources Coordinator
Innofoods
Langley (District), BC · Langley, BC
- Full-time
Conduct compensation, wage, and market research to support competitive compensation practices and HR best practices.
Added 3 hours ago
UO
In Vivo Research Assistant/Technician 2
University of British Columbia
Vancouver, BC · PHC | St. Paul's Hospital - Burrard Building (SPHBB)
- $4,597.8 to $5,469.59 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 3 hours ago
UO
In Vivo Research Assistant/Technician 2
University of British Columbia
Vancouver, BC · PHC | St. Paul's Hospital - Burrard Building (SPHBB)
- Full-time
Non Union Salaried - Research Assistant /Technician 2
Added 3 hours ago
Legal Assistant, Edmonton (Multiple Positions Available)
Government of Alberta
AB
…that supports fair and effective access to justice? As a Legal Assistant with the Alberta Crown Prosecution Service, you'll play an important role in supporting prosecutors and helping…
Added 3 hours ago
TH
Renal Assistant -CVH Renal Dialysis
Trillium Health Partners
ON · ON, Canada
- Full-time
Experience in hemodialysis as a renal assistant an asset.
Added 3 hours ago
NL
Human Resources Assistant
Nanaimo Ladysmith Public Schools - School District 68
Nanaimo, BC
- Full-time
Nanaimo Ladysmith Public Schools is seeking a skilled and detailed Human Resources Assistant to support Health, Safety and Wellness. Under the direction of the Human Resources Manager, the…
Added 3 hours ago
KP
Research Assistant - Competition ID: 4875
Kwantlen Polytechnic University
Richmond, BC
- Temporary
The Research Assistant will report to the Research Lead, typically a faculty member at Kwantlen Polytechnic University, and will help support, plan, and execute a research project or…
Added 4 hours ago
Z
Remote Virtual Executive Assistant
Zirtual
Remote, Canada
- Contract
- Remote
To help us review applications efficiently, we ask that you apply to only one Remote Virtual Executive Assistant role at a time.
Added 4 hours ago
Student Research Assistant, Materials Circularity (Casual)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
…or degree program at a post‑secondary institution. Student research assistants work under the direct supervision of an academic staff member in classroom, lab, or field…
Added 4 hours ago
Student Research Assistant, Environmental Monitoring (Casual)
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
…Technology (NAIT) supports regional industries through applied research activities aiming to accelerate the development of technologies rooted in circular economy principles. The Clean…

Dalhousie University

Student & Patient Support Assistant

Halifax, NS, Canada

Salary $27.60-$34.94 per hour ($50,232 - $63,584 per annum based on 35 hours per week) · Full-time

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Job details

Pay: Salary $27.60-$34.94 per hour ($50,232 - $63,584 per annum based on 35 hours per week)
Job type: Full-time
Apply by: Nov 26, 2026
Working hours: 35 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Position Details

Position Information

Position Title Student & Patient Support Assistant

Research Project

Department/Unit Dental Clinic

Location Halifax, Nova Scotia, Canada

Posting Number S358-26

Employee Group NSGEU Local 77

Position Type Term

Duration of Contract (if applicable) 2 years

Employment Type Full Time

Full-time Equivalency (FTE) 1.0

Salary $27.60-$34.94 per hour ($50,232 - $63,584 per annum based on 35 hours per week)

Classification C5

Provisional Statement

About Dalhousie University

Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

Job Summary

The Faculty of Dentistry promotes and provides oral health care as an integral component of overall health for regional, national and international communities through quality education, research and service. Reporting to the Manager, Patient Services, the Student & Patient Support Assistant will work as front-line staff for the Dalhousie Dental School and provide administrative and customer service support to the various undergraduate and graduate clinics including ten specialty clinics in the faculty.

Key Responsibilities

Review patient charts and referral information, consult with faculty and schedule appointments; respond to patient emergencies.
Communicate with the Manager, Patient Services and staff to ensure dentists, students, and facilities are supported and scheduled appropriately for patient appointments.
Determine patient type/category and analyze treatments for further submissions for insurance or alternate coverages. Assist and provide feedback for any questions from students about various patient communications issues and management.
Ensure student assignments and faculty and staff coverage are organized. Schedule monthly planning meetings for group practices; attend meetings and provide information regarding patient progress and treatment issues as necessary.
Review patient accounts for billing purposes, enter treatments, and review account status as well as reconcile daily receivables & receipts. Process insurance submissions and payments.
Triage in-person and phone calls to determine if the patient is experiencing a dental emergency based on the dental faculty criteria.

Note

Due to operational requirements, the successful applicant is required to work in-person on campus.

Required Qualifications

Dental Office Management program or a Dental Assisting Program with five years’ work experience in an administrative capacity in a dental office (or equivalent combination of training and experience).
Proficient data entry skills, and Microsoft office software skills.
Knowledge of dental terminology.
Experience in the use of a dental office management program such as Abledent or Dentrix etc.
Excellent organizational, interpersonal and communication skills.

Assets

Current CPR & First Aid Certification.

Job Competencies

The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular:

Self-Awareness & Professionalism
Integrity
Respect & Inclusion
Adaptability
Knowledge & Thinking Skills

Additional Information

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Application Consideration

Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit.

We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture.

Diversity Statement

Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information.

If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here .

Posting Detail Information

Number of Vacancies 1

Open Date 10/27/2026

Close Date 11/05/2026

Open Until Filled No

Special Instructions to Applicant

Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/22408

Apply About employer

More about this job

Responsibilities

Provide administrative and customer service support to dental clinics by reviewing patient charts and referrals, scheduling appointments, coordinating clinic coverage, and triaging calls and in-person visits for dental emergencies. Manage patient accounts, billing, insurance submissions and payments, and support students and clinic staff with patient communication and treatment coordination.

Requirements

Requires a Dental Office Management program or Dental Assisting program plus five years of administrative experience in a dental office, or an equivalent combination of training and experience. Candidates must have proficient data-entry and Microsoft Office skills, knowledge of dental terminology, experience with dental office management software, and strong organizational, interpersonal, and communication skills; current CPR and First Aid certification is an asset.

Skills

Dental Office Administration
Patient Scheduling
Patient Triage
Dental Terminology
Dental Billing
Insurance Processing
Data Entry
Microsoft Office
Abledent
Dentrix
Organizational Skills
Interpersonal Skills
Communication Skills
Account Reconciliation
Customer Service

Benefits

Defined Benefit Pension Plan
Health Plan
Dental Plan
Health Spending Account
Employee and Family Assistance Program
Tuition Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Dental Office Management
Dental Assisting
Dental Terminology
Abledent
Dentrix
Microsoft Office
Data Entry
Patient Scheduling
Patient Charts
Referral Information
Dental Emergency Triage
Patient Services
Dental Clinics
Patient Accounts
Billing
Insurance Submissions
Insurance Payments
Account Reconciliation
Customer Service
Clinic Coverage Coordination
Group Practice Meetings
CPR Certification
First Aid Certification
Patient Communication

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