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Added 2 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…well-scoped user stories. Functioning at the intersection of business operations, enterprise architecture, and technical delivery teams, you will champion platform efficiency, drive…
Added 2 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…well-scoped user stories. Functioning at the intersection of business operations, enterprise architecture, and technical delivery teams, you will champion platform efficiency, drive…
Added 22 hours ago
PC
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
- Full-time
…well-scoped user stories. Functioning at the intersection of business operations, enterprise architecture, and technical delivery teams, you will champion platform efficiency, drive…
Added 1 day ago
'
Agriculture Supply Analyst
''
Toronto, ON
- Full-time
Prepare data and analytics for Sales & Operations Planning (S&OP) meetings and supply chain decision-making.
Added 1 day ago
MI
Store Automated Ordering Replenishment Analyst
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The SAO Replenishment Analyst is responsible for ensuring the right product is replenished in the right quantities to meet demand through automated store replenishment processes. Acting as…
Added 1 day ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Richelieu Hardware is looking to fill a permanent full-time position for a Sales Pricing & Data Analytics Analyst at our offices located in Saint-Laurent, Quebec.
Added 1 day ago
QR
Analyste - Gestion de Prix de Ventes et Analyse de Données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Richelieu Hardware is seeking a Sales Pricing Management and Data Analysis Analyst to join its Corporate Team at the Head Office in Saint-Laurent, Quebec.
Added 1 day ago
CG
Jr Sales Operations Analyst
Calian Group
Canada
- Full-time
We are looking for a Junior Sales Operations Analyst to join Calian’s growing Sales Operations and Compensation team. This entry-level opportunity is ideal for someone who is…
Added 1 day ago
TS
Global Equity Derivatives Operations Analyst II
TD Securities
Toronto, ON
- Full-time
The Global Equities Derivatives team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to…
Added 1 day ago
ST
Financial Planning Analyst
Sailun Tire Americas
Woodbridge, ON
- $60,000 to $90,000 USD / year
- Contract
…stakeholders, cost center owners, as well as Group Finance and Operations teams. Grounded in solid data and analytical rigor, the FP&A Analyst will serve as a critical bridge between the…
Added 1 day ago
A
SAP FICO Analyst
Aptonet
Terrebonne, QC
- Full-time
The SAP Finance Functional Analyst is responsible for supporting day-to-day operations and participating in projects from design through implementation for systems supporting Finance…
Added 1 day ago
DA
ERP & Business Systems Manager
Danby Appliances
Guelph, ON
- $85,000 to $90,000 CAD / year
- Full-time
Engage Sales, Finance, Operations, Supply Chain, and other departments to translate business needs into actionable requirements.
Added 1 day ago
A
Current Accenture Summer Analysts Only – Full Time Deal Structuring & Pricing - Client Transactions Services Analyst - Canada NAELFY27
Accenture
Toronto, ON
- Full-time
This application is for current 2026 summer analysts only. If you are not a part of the summer analyst program please visit our career page to explore open opportunities -…
Added 1 day ago
T
Global Equity Derivatives Operations Analyst II
TD
Toronto, ON
- Full-time
The Global Equities Derivatives team is part of Global Operations and Business Services and partners with multiple Sales & Trading teams and other areas within TD Securities globally to…
Added 1 day ago
ST
Senior Credit Analyst
Sailun Tire Americas
Woodbridge, ON
- $80,000 to $110,000 CAD / year
- Full-time
The Senior Credit Analyst supports the Credit & Collections Manager in managing customer credit risk, optimizing cash flow, and ensuring timely collections across North American operations.…
Added 1 day ago
S
Senior Treasury Analyst (Canada )
Shopify
Canada
- Full-time
Managing day-to-day liquidity across Shopify's global treasury operations, including cash positioning, investment management, reconciliation, forecasting, and reporting, while continuously…
Added 1 day ago
MM
Sales & Inventory Analyst
M.C.P. McCaughey Consumer Products Management Inc.
Burlington, ON
- Full-time
Sales & Inventory Analyst – Walmart & McKesson
Added 1 day ago
MF
Operations Analyst
Magnet Forensics
Waterloo, ON
- Full-time
The Operations Analyst is responsible for the end of sale cycle within the organization. In this role, you will maintain salesforce contract data, fulfil licenses, invoice customers, ship…
Added 1 day ago
RB
Analyst, Retail E-Commerce, Tim Hortons, Canada
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- Full-time
As our Retail E-Commerce Analyst, you’ll help bring that experience to life. Working closely with the E-Commerce Manager, you’ll support the day-to-day operations and continued growth of…
Added 1 day ago
B
PRINCIPAL, VENTURE CAPITAL - Thrive Venture Fund
BDC
Calgary, AB · Toronto, ON
- Full-time
…orchestrating analyses such as market, competition, management, sales, products, cap table, and anything that is relevant to determining potential business value and exit…
Added 1 day ago
RP
PMO Analyst
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Contract
Accounting & Finance - Engineering - Sales & Operations - Supply Chain - Human Resources - Office Support - Technology
Added 1 day ago
IR
Senior Financial Analyst
Imagine Recruitment & Advisory
Ottawa, ON · Greater Ottawa Metropolitan Area
- $85,000 to $95,000 CAD / year
- Full-time
Our client within the energy industry is seeking a strong Senior Financial Analyst to join their growing team. In this role, as a Senior Financial Analyst, you will assist our client with…
Added 1 day ago
A
Microsoft Dynamics F&O Developer
Akkodis
Calgary, AB
- Full-time
Microsoft Dynamics 365 Finance & Operations (F&O) Developer
Added 1 day ago
JG
Technical Sales Enablement Coordinator
Johnston Group Inc.
Winnipeg, MB
- Full-time
Act as a central liaison among Sales, Marketing, Operations, IT, MGA leadership, business units, and external consultants
Added 1 day ago
HI
Purchasing Planner / Inventory Analyst
Holland Imports Inc.
Burnaby, BC
- Full-time
Job Description: Purchasing Planner & Inventory Analyst

Danby Appliances

ERP & Business Systems Manager

Guelph, ON, Canada

$85,000 to $90,000 CAD / year · Full-time

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Job details

Pay: $85,000 to $90,000 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Experience: 5+ years of experience in ERP, EDI, business systems, or related technology operations, including at least 3 years in a team leadership role.
Posting language: English
Posted: Oct 23, 2026

Original job description

Danby is searching for an ERP & Business Systems Manager to lead business systems alignment, operational support, and delivery across NetSuite, EDI, and related integrations. Acting as the connection between the business and IT, this role translates operational needs into clear priorities and ensures dependable execution.

Reporting to the IT Manager, this position coordinates delivery across Infrastructure, ERP & Business Applications, and partners closely with the Full Stack Developer who leads EDI development. The manager oversees team execution, support expectations, process documentation, and vendor relationships, relying on technical specialists for configuration and development.

KEY RESPONSIBILITIES

ERP, EDI & Order-to-Cash Support - 30%

Own business-systems accountability for the ERP (currently NetSuite) and the supporting EDI ecosystem, ensuring continuity, reliability, and effective support.
Document the end-to-end Order-to-Cash process, including system touchpoints, handoffs, exceptions, and support ownership.
Establish clear maintenance, incident response, escalation, and knowledge-transfer expectations for ongoing operations.
Coordinate resolution of recurring system issues affecting order intake, fulfillment, shipping, invoicing, and customer service.
Identify process and system risks, strengthen controls, and drive sustainable improvements through the technical team.

People Leadership & Agile Delivery Management - 30%

Lead and coordinate ERP and business applications delivery through the relevant technical leads, work with the Business Analyst on requirements and priorities, and coordinate EDI delivery with the Full Stack Developer.
Partner with the Full Stack Developer at the same management layer to align development priorities, dependencies, and outcomes.
Apply project management practices where needed to manage intake, backlog prioritization, delivery plans, milestones, resource capacity, blockers, and measurable service outcomes.
Coach and mentor team members, providing regular feedback and supporting professional development.
Lead the team using Agile and Scrum as the primary delivery framework: facilitate stand-ups, backlog refinement, sprint planning, reviews, and retrospectives, and drive continuous improvement (with Lean principles applied throughout), managing work in Jira.
Act as Scrum Master (training provided): support the development team to stay focused on delivery, remove blockers, and work closely with the Product Owner (the IT Manager) on backlog priorities and sprint goals.
Ensure requirements, testing, user acceptance, documentation, go-live readiness, and support transitions are completed.
Track progress, risks, and dependencies; communicate realistic commitments and escalate decisions promptly.
Review and approve team time cards, ensuring accuracy and timely submission.

Business Partnership, AI Adoption & Process Improvement - 25%

Serve as the primary bridge between business leaders, operational teams, and IT technical resources on ERP/EDI matters.
Engage Sales, Finance, Operations, Supply Chain, and other departments to translate business needs into actionable requirements.
Support escalations from across the organization, and plan and deliver clear communications on projects, changes, and incidents.
Facilitate process mapping, stakeholder alignment, scope definition, acceptance criteria, and business readiness for proposed changes.
Apply Lean methodologies (eliminating waste, value-stream mapping, continuous improvement) to simplify workflows, reduce rework, and improve support handoffs.
Partner with the IT Manager on the systems roadmap, balancing business value, delivery capacity, and operational stability.
Embrace and adopt AI: integrate Claude, ChatGPT, and Copilot within ERP & Business Systems workflows to improve productivity, documentation, analysis, and support.
Act as an influencer for the teams and users this role works with: build confidence and skills, share what works, and encourage adoption of AI tools.
Partner with the IT Manager and the AI Automations Solution Architect on AI use cases, guidance, and best practices.

Vendor Management & Operational Governance - 15%

Manage ERP and EDI vendors, implementation partners, and support providers, including service performance and escalations.
Oversee vendor commitments, support tickets, service levels, costs, renewal inputs, and delivery of agreed outcomes.
Coordinate trading-partner and integration changes with vendors, internal leads, and the business through testing and deployment.
Review and approve vendor invoices within delegated authority, validating them against agreed services and costs.
Maintain concise operating metrics, project status, process documentation, and action plans for recurring incidents.

IDEAL CANDIDATE PROFILE

5+ years of experience in ERP, EDI, business systems, or related technology operations, including at least 3 years in a team leadership role.
Experience in manufacturing, rental, retail, B2B, and distribution environments, ideally in companies similar to Danby: consumer products and appliances, wholesale, e-commerce, import/export, and supply chain and logistics, with a strong understanding of Order-to-Cash dependencies.
Hands-on ERP experience is a must, along with practical EDI experience. NetSuite experience is a bonus; deep technical administration or certification is not required.
Proven ability to lead full-time and contract technical resources, set expectations, manage delivery, and hold teams accountable.
Business-minded communicator who builds trust, clarifies requirements, manages competing priorities, and resolves issues constructively.
Experienced middle manager who coaches teams, handles escalations, and communicates effectively with stakeholders at all levels.
Experienced in vendor management, operational support models, process documentation, and cross-functional improvement initiatives.
Project management skills and experience are a strong asset, with Agile and Scrum as the primary focus.
Proficient with Claude, ChatGPT, and Microsoft Copilot, with hands-on experience applying them to real work, and the ability to teach others to do the same.
A strong influencer who builds enthusiasm, earns trust at all levels, and encourages adoption of new tools and ways of working among the teams and users they work with.
Strong practical knowledge of Agile and Scrum, including backlog management, sprint ceremonies, and coaching teams to deliver iteratively. Scrum Master training will be provided; formal Agile/Scrum certification is preferred, not required.
Strong understanding of Lean methodologies, with the ability to apply them to streamline processes and eliminate waste.
Working knowledge of Jira for backlog, sprint, and ticket management.

Why Join Danby

High-impact, autonomous role with ownership over your region
Competitive base salary ($85,000 - $90,000)
Comprehensive benefits package (health, dental, and more)
Employer-paid benefits and defined contribution pension plan
Opportunities for growth, development, and tuition reimbursement
Collaborative, supportive team environment with strong cross-functional partnership

Equity, Accessibility & Accommodations

Danby Products Ltd. is an equal opportunity employer committed to fostering an inclusive, equitable, and barrier-free workplace. Accommodations are available upon request throughout the recruitment process.

We welcome applications from all qualified candidates. While AI-enabled tools may support parts of our hiring process, all decisions involve human review.

This posting reflects a current vacancy. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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More about this job

Responsibilities

Lead ERP, EDI, and business applications operations and delivery, coordinating technical teams, support processes, vendors, and cross-functional priorities. Improve Order-to-Cash workflows and operational governance while promoting Agile, Lean, and AI adoption across business systems work.

Requirements

Candidates need at least five years of ERP, EDI, business systems, or related technology operations experience, including at least three years in team leadership, plus hands-on ERP and practical EDI experience. The role also calls for strong Agile and Scrum, Jira, Lean, vendor management, communication, and AI-tool application skills; NetSuite experience and formal Agile/Scrum certification are preferred or advantageous, not required.

Skills

ERP Management
NetSuite
EDI
Order-To-Cash Processes
Team Leadership
Agile Delivery
Scrum
Project Management
Jira
Lean Process Improvement
Vendor Management
Business Analysis
Stakeholder Communication
Process Documentation
AI Adoption
Operational Support

Benefits

Health Insurance
Dental Insurance
Employer-Paid Benefits
Growth And Development Opportunities
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

ERP
NetSuite
EDI
Order-To-Cash
Business Applications
Business Systems
Agile
Scrum
Scrum Master
Jira
Lean
Claude
ChatGPT
Microsoft Copilot
AI Automations
Vendor Management
Incident Response
Backlog Management
Sprint Planning
User Acceptance Testing
Process Mapping
Value-Stream Mapping
Supply Chain
Manufacturing
Distribution
E-Commerce
Trading Partners
Operational Governance
Stakeholder Management
Continuous Improvement

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