Find work in Canada.

517,367 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
ON
Mental Health Worker
Ontario Native Women's Association
Thunder Bay, ON
- Full-time
Healthcare Spending Account and Lifestyle Spending Account
Added 14 mins ago
T
Personal Banking Associate
TD
AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 15 mins ago
BM
Chef(fe), Réglementation/ Manager, Regulatory Affairs
Bristol Myers Squibb
Montreal, QC
- Full-time
…activities while ensuring regulatory compliance and provides product development teams with Canadian regulatory requirements for products in…
Added 15 mins ago
B
Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Winnipeg, MB
- Full-time
The Senior Relationship Manager (Sales Director, Corporate Finance) manages a commercial lending portfolio and supports the origination of new clients, and coordinates with other products…
Added 15 mins ago
I
Case Manager - Behavioral Support Unit
Intercare
Calgary, AB
- Full-time
The Case Manager is responsible and accountable for providing leadership to the care team to ensure the provision of quality care services at the unit level. Leadership style is flexible…
Added 28 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
MB · Manitoba, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
MB · Manitoba, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
Quebec, QC
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
YT · Yukon Territory, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
BC · British Columbia, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
YT · Yukon Territory, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
NL · Newfoundland and Labrador, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NU · Nunavut, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NL · Newfoundland and Labrador, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
NU · Nunavut, Canada
- Part-time
Develops rapport and instils confidence with clients in order to develop credibility and earn their trust as relationship manager.
Added 28 mins ago
A
Business Planner
Artika
Montreal, QC
- Full-time
The Product Development Manager joins our Product Development team and manages a portfolio of new produc
Added 29 mins ago
IC
Consultant – Museum, Events and Outreach Programme Coordinator
International Civil Aviation Organization
Montreal, QC
- Full-time
…and Product Management (RPM) Section is part of the Capacity Development and Implementation (CDI) Bureau, focusing on revenue-generating activities, including events, training,…
Added 29 mins ago
WM
Finance Officer
West Moberly First Nations
Moberly Lake, BC
- $82,000 to $95,000 CAD / year
- Full-time
…accounting and financial support services. Reporting to the Finance Manager, the Finance Officer helps maintain accurate financial reporting, reconciliations, budget monitoring, funding…
Added 29 mins ago
A
Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
AbbVie
Markham, ON
- $134,000 to $184,000 CAD / year
- Full-time
Drive people manager development to create clarity and consistency of expectations, accountability, and enriched manager/employee experiences. Partner with people leaders to shape a culture…
Added 29 mins ago
VS
Unregulated Care Provider (UCP) (2026-10986)
Verve Senior Living
Mississauga, ON
- Part-time
…nurturing environment. Under the direction of the Health & Wellness Manager, the UCP delivers medication and treatment as per policy and procedure. They participate in planning the care…
Added 29 mins ago
NC
Manager, Content strategy and Operations
Newfoundland Capital Corporation Limited
Toronto, ON
- Full-time
Reporting to the Creative Director and working closely with Sales, Operations, and our creative teams, the Manager, Content Strategy & Operations will play a key role in developing content…
Added 29 mins ago
VS
Registered Practical Nurse (RPN) (2026-10983)
Verve Senior Living
Mississauga, ON
- Full-time
Carries out planned assignments as designated by the Health and Wellness Manager/Director of Care/ Health and Wellness Supervisor, or designate, for effective resident care, taking into…
Added 29 mins ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 29 mins ago
Lead, SAP Functional Solutions (Utility Metering & Customer Technology)
Liberty Utilities
Oakville, ON
Support the development and review of business acceptance criteria for enhancements and projects.

Danica

Key Accounts Operations Manager

Vancouver, BC, Canada

Salary: $70-$80K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $70-$80K
Job type: Full-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Position: Key Accounts Operations Manager

Department: Operations

Location: Vancouver, BC.

Status: Permanent, Full-time. At least two days in the Vancouver Office.

Salary: $70-$80K

Start: ASAP

Date Posted: October 27, 2026

POSITION OVERVIEW

The Key Account Operations Manager is responsible for the operational execution of Danica Brands’ Key Account business. This role ensures customer-specific ordering, EDI, portal, VAS, routing, labelling, compliance and shipment requirements are completed accurately and on time. The position leads Key Account support resources, including any hybrid employee whose primary assignment is Key Account Operations, and works closely with Sales, Order Management, Finance, ERP and EDI support teams and Danica’s third-party logistics provider. The role also owns Key Account scorecards, preventable chargeback reduction, customer onboarding and corrective-action follow-through.

KEY FUNCTIONS & RESPONSIBILITIES

Key Account Operational Leadership

· Own end-to-end Key Account operational execution and prioritise time-sensitive customer activity.

· Coordinate launches, promotions, seasonal programmes, custom requirements and complex customer initiatives.

· Resolve complex order, allocation, pricing, shortage and invoicing issues with Order Management.

Customer Compliance & Chargeback Prevention

· Maintain routing guides, portal, EDI, VAS, labelling and shipping requirements in clear internal procedures.

· Reduce preventable chargebacks through root-cause analysis, corrective actions and follow-through.

· Maintain compliance and chargeback scorecards and report recurring risks and financial exposure.

Team Leadership & Resource Management

· Lead and develop Key Account support employees; set priorities, performance expectations and coverage.

· Manage the hybrid resource with Key Accounts as the primary assignment and defined Order Management backup conditions.

· Build cross-training, account backup coverage and succession for critical customer responsibilities.

Cross-Functional, Systems & Customer Readiness

· Act as primary Operations contact for Key Account Sales and coordinate with the warehouse, Finance, EDI and ERP support.

· Represent Key Account requirements in ERP, EDI, automation and process changes.

· Develop customer onboarding checklists and ensure new requirements are communicated to impacted teams.

Performance & Continuous Improvement

· Track order timeliness, compliance, chargebacks, backlog and aged issues and establish action plans where needed.

· Identify operational risk, cost or manual complexity and recommend process, system or training improvements.

· Escalate material customer, warehouse, system or capacity risks to the Senior Operations Manager.

THE EXPERIENCE OF A STRONG CANDIDATE

· Experience in Key Account Operations, customer operations, order management, supply chain or a related function.

· Demonstrated experience leading employees or coordinating a team’s workload and priorities.

· Strong knowledge of customer portals, routing guides, EDI, VAS, labelling and retail-compliance requirements.

· Experience supporting major retail, wholesale or other complex customer accounts.

· Familiarity with Sage X3, Salesforce and SPS Commerce or comparable ERP, CRM and EDI platforms is an asset.

· Strong analytical skills with the ability to investigate chargebacks, identify root causes and develop solutions.

· Excellent organisational, written and verbal communication skills with a high level of attention to detail.

· Experience working with a third-party warehouse or logistics provider is an asset.

WHAT DANICA OFFERS

Competitive salary with generous vacation & wellness day policies, product discounts, bonus Danica days during the holiday season, and a discretionary profit-sharing bonus
Socially responsible by giving back to the community
Modern & casual open concept office located in the heart of Vancouver
Extended health benefits
Dog friendly office
Generous internal referral bonus
Growth & development opportunities
Fun office with garden club, fun committee, bar cart Fridays with great corporate events
Locally owned and operated family business with a diverse workforce

How to apply

Tell us about yourself.

We’d love to get to know you beyond your resume. Tell us about your experience, what excites you about this opportunity, and the skills, perspective, and personality you’d bring to the Danica team. We’re interested in what makes you uniquely you and how you’d contribute to our team.

Please submit your application to https://danica.bamboohr.com/jobs (no calls or seperate emails please).

Danica is proud to be an Equal Opportunity Employer - We know from experience that great talent comes in many forms, and we want you to join our team! We strongly encourage people from underrepresented communities, including women, Indigenous Peoples, members of the LGBTQ2+ community, people of colour, and people with disabilities, to consider applying. Please let us know if you require unique accommodations during the interview process.

About Us

Danica is a market leader in Housewares, Giftware and Home Furnishing design. With five distinct brands under the Danica Brands umbrella, we offer an engaging and dynamic family of product with global reach. Our passion and commitment to our team and customers drives our business and we are looking for people who are excited about thinking and delivering differently. Our team includes people like you - innovative, curious, enthusiastic, authentic, kind and inclusive. If you're looking to work for a company with a culture as vibrant as the products it produces, Danica is the place for you. Our company values include social responsibility, environmental accountability, continuous improvement, teamwork, and inclusiveness.

Apply About employer

More about this job

Responsibilities

Lead end-to-end operational execution for key accounts, including customer ordering, EDI, portals, routing, compliance, and shipment requirements, while managing and developing support resources. Track performance and chargebacks, coordinate customer onboarding and cross-functional issue resolution, and drive corrective actions and process improvements.

Requirements

Candidates should have experience in key account or customer operations, order management, supply chain, or a related field, along with experience leading employees or coordinating team priorities. Strong knowledge of retail customer compliance, portals, routing guides, EDI, and analytical problem-solving is expected; experience with major accounts and third-party logistics is an asset.

Skills

Key Account Operations
Team Leadership
Order Management
Customer Compliance
EDI
Customer Portals
Routing Guides
Value-Added Services
Retail Compliance
Chargeback Analysis
Root-Cause Analysis
ERP Systems
Customer Onboarding
Cross-Functional Coordination
Performance Reporting
Process Improvement

Benefits

Generous Vacation
Wellness Days
Product Discounts
Holiday Bonus Days
Discretionary Profit-Sharing Bonus
Extended Health Benefits
Internal Referral Bonus
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Key Account Operations
Order Management
Supply Chain
EDI
Customer Portals
Routing Guides
Value-Added Services
Labelling
Retail Compliance
Chargebacks
Root-Cause Analysis
Corrective Actions
Customer Onboarding
ERP
Sage X3
Salesforce
SPS Commerce
Third-Party Logistics
Warehouse Operations
Scorecards
Order Timeliness
Backlog Management
Cross-Training
Process Improvement
Automation
Customer Requirements

Report this job