Find work in Canada.

520,031 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
BF
Financial Analyst – Permanent, FT, Day
Burnbrae Farms
Winnipeg, MB
- Full-time
Have worked in a manufacturing environment (finance department) within the last 5 years.
Added 1 min ago
HR
Registered Nurse, Endoscopy
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we’re looking for a Registered Nurse to work in our Endoscopy Department.
Added 1 min ago
UH
Psychologist
University Health Network
Toronto, ON
- Full-time
Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan,…
Added 1 min ago
R(
Team Lead (Full time) - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 1 min ago
A
Assistant Grounds and Equipment Manager
AccorHotel
Lake Louise, AB
- Full-time
The Fairmont Hotel seeks an Assistant Grounds and Equipment Manager to support in overseeing grounds maintenance, landscaping, and equipment management. Responsibilities include supervising…
Added 1 min ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Chatham, NB
- Full-time
…excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing the best in-store experience for shoppers…
Added 1 min ago
L&
Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
Lindt & Sprüngli USA
Montreal, QC · LCA - CAN - Retail - Galeries d'Anjou - QC
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Galeries D'Anjou location. The ideal candidate must possess strong…
Added 1 min ago
L&
Gérant(e) de Magasin/Retail Store Manager (6-Month Contract) - Galeries D'Anjou
Lindt & Sprüngli (Canada), Inc
Montreal, QC · LCA - CAN - Retail - Galeries d'Anjou - QC
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Galeries D'Anjou location. The ideal candidate must possess strong…
Added 1 min ago
CH
Unit Manager SJH Skilled Nursing Facility
Centralus Health
St. Joseph's, NL · St Josephs, NL
- Full-time
The Unit Manager provides clinical leadership and operational support to ensure safe, high-quality, patient-centered nursing care. This role oversees daily nursing activities, staff…
Added 1 min ago
MG
VDC / BIM Coordinator
Madison Group of Companies
Toronto, ON
- Full-time
…coordinated project delivery while providing support to the VDC/BIM Manager as well as the Design and Construction…
Added 1 min ago
S
Systems Analyst, Clinical Solutions, IMITS
Sanya’k̓ula
Vancouver, BC
- Full-time
The Systems Analyst, Clinical Solutions reports to the Manager or designate in this professional level job that works with independence within a multi-site health care environment. The…
Added 1 min ago
LE
Manager, Partner Engagement
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
Department: Media Solution, North American Content & Services
Added 1 min ago
CI
Talent Acquisition Specialist
Calian in Space & Technology
Ottawa, ON
- Full-time
Provide the Talent Acquisition Manager and HR Business Partners with updates on headcount requests and recruitment progress.
Added 1 min ago
CI
Manager, Sales Governance and Operations
Calian in Space & Technology
Ottawa, ON
- Full-time
We are looking for a Manager, Sales Governance & Operations to play a critical leadership role supporting the governance, operational effectiveness, and growth of the ITCS business. In this…
Added 1 min ago
TP
Lands Manager
Trimark People Solutions
Chilliwack, BC
- Full-time
Under the direction of the Acting Director of Lands Governance, the Lands Manager will oversee land transactions, property rights, environmental stewardship, policy and law development,…
Added 1 min ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
The Engineering Manager is responsible for providing strategic and operational leadership for all engineering, capital projects, technical services, facility infrastructure, utilities, and…
Added 1 min ago
ML
Production Manager (Nights)
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Production Manager will be accountable for ensuring lines are always running effectively and optimally within their area with a trained team in place. This role will lead by example and…
Added 16 mins ago
QP
Operations Coordinator
QuadReal Property Group
AB · Edmonton
- Full-time
Draft and issue Purchase Orders for Property Management department in Yardi. Complete weekly review in Yardi to make sure PO’s/invoices are closed off.
Added 16 mins ago
Environmental Health & Safety Manager
Greenfield Global Inc.
Johnstown, ON
Job Title: Environment Health and Safety Manager
Added 16 mins ago
PF
District Manager
Planet Fitness
Calgary, AB
- Full-time
…Shift: Weekdays, Job Category: Management, Position: District…
Added 16 mins ago
Finance Strategic Business Advisor
University of Saskatchewan
Saskatoon, SK
…implement broader Administration initiatives. Reporting to the Manager, Finance Advisory Services, the SBA is a strategic finance partner, providing support to leadership in colleges or…
Added 16 mins ago
AE
Pattern Making Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 16 mins ago
S
Project Manager 2, BCCA
Sanya’k̓ula
Vancouver, BC
- Full-time
…safety is inherent in all aspects of this position.The Project Manager II leads and co-ordinates all aspects of the current projects undertaken by the department. The role will ensure the…
Added 19 mins ago
RS
Food and Beverage Lead
Red Shores Racetrack & Casino
Charlottetown, PE
- Full-time
Reporting to the Manager of Food and Beverage, Food and Beverage Lead will be responsible for limited administrative duties and support of the F&B Supervisor in the day-to-day supervision…
Added 31 mins ago
CS
Part-Time Cook (7 AM to 2 PM)
Cogir Senior Living
Orleans, ON · Belcourt Retirement Residence
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.

Danica

Key Accounts Operations Manager

Vancouver, BC, V5Y 1M4, Canada

Salary: $70-$80K · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: $70-$80K
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Position: Key Accounts Operations Manager

Department: Operations

Location: Vancouver, BC.

Status: Permanent, Full-time. At least two days in the Vancouver Office.

Salary: $70-$80K

Start: ASAP

Date Posted: October 27, 2026

POSITION OVERVIEW

The Key Account Operations Manager is responsible for the operational execution of Danica Brands’ Key Account business. This role ensures customer-specific ordering, EDI, portal, VAS, routing, labelling, compliance and shipment requirements are completed accurately and on time. The position leads Key Account support resources, including any hybrid employee whose primary assignment is Key Account Operations, and works closely with Sales, Order Management, Finance, ERP and EDI support teams and Danica’s third-party logistics provider. The role also owns Key Account scorecards, preventable chargeback reduction, customer onboarding and corrective-action follow-through.

KEY FUNCTIONS & RESPONSIBILITIES

Key Account Operational Leadership

Own end-to-end Key Account operational execution and prioritise time-sensitive customer activity.
Coordinate launches, promotions, seasonal programmes, custom requirements and complex customer initiatives.
Resolve complex order, allocation, pricing, shortage and invoicing issues with Order Management.

Customer Compliance & Chargeback Prevention

Maintain routing guides, portal, EDI, VAS, labelling and shipping requirements in clear internal procedures.
Reduce preventable chargebacks through root-cause analysis, corrective actions and follow-through.
Maintain compliance and chargeback scorecards and report recurring risks and financial exposure.

Team Leadership & Resource Management

Lead and develop Key Account support employees; set priorities, performance expectations and coverage.
Manage the hybrid resource with Key Accounts as the primary assignment and defined Order Management backup conditions.
Build cross-training, account backup coverage and succession for critical customer responsibilities.

Cross-Functional, Systems & Customer Readiness

Act as primary Operations contact for Key Account Sales and coordinate with the warehouse, Finance, EDI and ERP support.
Represent Key Account requirements in ERP, EDI, automation and process changes.
Develop customer onboarding checklists and ensure new requirements are communicated to impacted teams.

Performance & Continuous Improvement

Track order timeliness, compliance, chargebacks, backlog and aged issues and establish action plans where needed.
Identify operational risk, cost or manual complexity and recommend process, system or training improvements.
Escalate material customer, warehouse, system or capacity risks to the Senior Operations Manager.

THE EXPERIENCE OF A STRONG CANDIDATE

Experience in Key Account Operations, customer operations, order management, supply chain or a related function.
Demonstrated experience leading employees or coordinating a team’s workload and priorities.
Strong knowledge of customer portals, routing guides, EDI, VAS, labelling and retail-compliance requirements.
Experience supporting major retail, wholesale or other complex customer accounts.
Familiarity with Sage X3, Salesforce and SPS Commerce or comparable ERP, CRM and EDI platforms is an asset.
Strong analytical skills with the ability to investigate chargebacks, identify root causes and develop solutions.
Excellent organisational, written and verbal communication skills with a high level of attention to detail.
Experience working with a third-party warehouse or logistics provider is an asset.

WHAT DANICA OFFERS

Competitive salary with generous vacation & wellness day policies, product discounts, bonus Danica days during the holiday season, and a discretionary profit-sharing bonus

Socially responsible by giving back to the community
Modern & casual open concept office located in the heart of Vancouver
Extended health benefits
Dog friendly office
Generous internal referral bonus
Growth & development opportunities
Fun office with garden club, fun committee, bar cart Fridays with great corporate events
Locally owned and operated family business with a diverse workforce

How to apply

Tell us about yourself.

We’d love to get to know you beyond your resume. Tell us about your experience, what excites you about this opportunity, and the skills, perspective, and personality you’d bring to the Danica team. We’re interested in what makes you uniquely you and how you’d contribute to our team.

Please submit your application to https://danica.bamboohr.com/jobs (no calls please).

Danica is proud to be an Equal Opportunity Employer - We know from experience that great talent comes in many forms, and we want you to join our team! We strongly encourage people from underrepresented communities, including women, Indigenous Peoples, members of the LGBTQ2+ community, people of colour, and people with disabilities, to consider applying. Please let us know if you require unique accommodations during the interview process.

About Us

Danica is a market leader in Housewares, Giftware and Home Furnishing design. With five distinct brands under the Danica Brands umbrella, we offer an engaging and dynamic family of product with global reach. Our passion and commitment to our team and customers drives our business and we are looking for people who are excited about thinking and delivering differently. Our team includes people like you - innovative, curious, enthusiastic, authentic, kind and inclusive. If you're looking to work for a company with a culture as vibrant as the products it produces, Danica is the place for you. Our company values include social responsibility, environmental accountability, continuous improvement, teamwork, and inclusiveness.

Apply About employer

More about this job

Responsibilities

Lead end-to-end operational execution for key accounts, including customer ordering, EDI, portals, routing, labeling, compliance, shipments, onboarding, and issue resolution. Manage and develop support resources, monitor scorecards and chargebacks, coordinate across internal teams and logistics partners, and drive corrective actions and process improvements.

Requirements

Candidates should have experience in key account or customer operations, order management, supply chain, or a related field, along with experience leading employees or coordinating team priorities. Strong knowledge of EDI, customer portals, routing guides, value-added services, labeling, and retail compliance is expected; experience with complex accounts and third-party logistics is beneficial, while familiarity with Sage X3, Salesforce, or SPS Commerce is an asset.

Skills

Key Account Operations
Team Leadership
Order Management
Customer Compliance
EDI
Customer Portals
Routing Guides
Value-Added Services
Retail Compliance
Chargeback Analysis
Root-Cause Analysis
ERP Systems
Customer Onboarding
Cross-Functional Coordination
Performance Tracking
Process Improvement

Benefits

Generous Vacation
Wellness Days
Product Discounts
Holiday Bonus Days
Discretionary Profit-Sharing Bonus
Extended Health Benefits
Internal Referral Bonus
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Key Account Operations
Order Management
Supply Chain
EDI
Sage X3
Salesforce
SPS Commerce
ERP
CRM
Customer Portals
Routing Guides
Value-Added Services
Retail Compliance
Labeling
Chargebacks
Root-Cause Analysis
Customer Onboarding
Third-Party Logistics
Scorecards
Corrective Actions
Order Allocation
Pricing
Invoicing
Warehouse Coordination
Process Improvement
Cross-Training

Report this job