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Added 1 month ago
M
Front of House - Assistant Manager
Moxies
Kelowna, BC
- Full-time
Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments
Added 1 month ago
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Test Automation Senior Manager (SDET)
Accenture
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
A seasoned Custom Software Development leader with 10+ years of experience delivering high-quality, scalable applications across web, mobile, and enterprise platforms.
Added 1 month ago
M
Senior Data Scientist
Moneris
Toronto, ON
- Full-time
Reporting Relationship: You will report to the Manager, Data Science.
Added 1 month ago
M
Senior Manager, AI Products & Copilot Solutions
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Senior Manager, AI Products & Copilot Solutions to lead a team responsible for identifying, prioritizing, and delivering AI powered business solutions that improve…
Added 1 month ago
MT
Manager, Innovation (18-month Contract)
McCarthy Tétrault LLP
Toronto, ON
- Temporary
Collaborate with business stakeholders and development teams to document requirements, user stories, acceptance criteria, and testing activities for platforms including ServiceNow,…
Added 1 month ago
MT
Manager, Innovation (18-month Contract
McCarthy Tétrault LLP
Vancouver, BC
- Temporary
Collaborate with business stakeholders and development teams to document requirements, user stories, acceptance criteria, and testing activities for platforms including ServiceNow,…
Added 1 month ago
MT
Manager, Innovation (18-month Contract)
McCarthy Tétrault LLP
Calgary, AB
- Temporary
Collaborate with business stakeholders and development teams to document requirements, user stories, acceptance criteria, and testing activities for platforms including ServiceNow,…
Added 1 month ago
Front of House - Assistant Manager
Northland Properties
Kelowna, BC
Works with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments
Added 1 month ago
PV
Supply Chain BI Solutions Analyst
Pet Valu
Markham, ON
- Full-time
Reports to: Supply Chain BI Solutions Manager
Added 1 month ago
PC
U.S. Tax, Manager
Pwc Canada
Vancouver, BC · Toronto, ON
- Full-time
As a U.S. Tax Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 1 month ago
S
Senior Manager, Competitive Intelligence
SOTI
Mississauga, ON
- Full-time
SOTI is looking for a Senior Manager, Competitive Intelligence to lead the development and execution of a global competitive intelligence program that helps the business anticipate market…
Added 1 month ago
PV
Supply Chain BI Solutions Analyst
Pet Valu
Markham, ON
- Full-time
Reports to: Supply Chain BI Solutions Manager
Added 1 month ago
UO
Canada Impact+ Emerging Leader in AI-based Protein Modeling and Design
University of British Columbia
Vancouver, BC · UBCV | Michael Smith Laboratories (MSL)
- Full-time
…generative models for protein structure and function, advancing AI-enabled design-build-test-learn workflows, and creating new tools for the characterization and validation of engineered…
Added 1 month ago
Q
Digital Marketing Manager
Quadient
Markham, ON
- $75,700 to $80,000 CAD / year
- Full-time
The Digital Marketing Manager's pivotal role involves crafting and deploying robust digital marketing strategies across platforms such as Google Ads, social media advertising, display…
Added 1 month ago
NP
Project Pre-Execution Manager
Northland Power Inc.
Calgary, AB · Toronto, ON
- Full-time
As Project Pre-Execution Manager, you will play a crucial role in the successful preparation of proposals for solar PV, wind, battery, and natural gas projects during the development phase.…
Added 1 month ago
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Customer Solutions Analyst - Danone Canada
Danone
Boucherville, QC
- Full-time
Reporting to the Customer Solutions Senior Manager, we're looking for a Customer Solutions Analyst to strengthen customer supply chain performance, enhance service levels, and support…
Added 1 month ago
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Senior Manager – Internal Control
Danone
Toronto, ON
- $95,000 to $135,000 CAD / year
- Full-time
…applicable local laws and regulations. Also, you will support the development and adoption of effective controls across different processes of the Company and drive continuous improvement…
Added 1 month ago
D
Senior Manager – Internal Control
Danone
Boucherville, QC
- $95,000 to $135,000 CAD / year
- Full-time
…applicable local laws and regulations. Also, you will support the development and adoption of effective controls across different processes of the Company and drive continuous improvement…
Added 1 month ago
TU
Canada Impact+ Emerging Leader in AI-based Protein Modeling and Design
The University of British Columbia
Vancouver, BC
- Full-time
…generative models for protein structure and function, advancing AI-enabled design-build-test-learn workflows, and creating new tools for the characterization and validation of engineered…
Added 1 month ago
C&
Finance Manager, Supply Chain Operations
Church & Dwight Co., Inc.
Mississauga, ON
- Full-time
Finance Manager, Supply Chain Operations (Hybrid)
Added 1 month ago
CC
Assistant Project Manager
Clark Construction Management
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
Oversee development and ensure compliance with a Project Quality Plan. Assist the Project Manager to ensure the project complies with contract requirements.
Added 1 month ago
Guest Service Manager
Northland Properties
Kelowna, BC
We are seeking a dynamic Guest Service Manager to join our busy team. Our Managers understand the meaning of true Customer Service; they are professional, team-oriented, possess good work…
Added 1 month ago
B
Accountant
Beedie
Vancouver, BC
- Full-time
…structures, with a focus on Metals & Mining and Technology & Tech-enabled Services. The firm combines the strategic capabilities of an institutional platform with the flexibility and…
Added 1 month ago
EB
Bilingual Residential Mortgage Funder
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Incumbent is required to communicate daily with the Manager of Residential Funding, the Underwriting Team as well as members of the Quality Assurance Team, the Compliance Team, and…
Added 1 month ago
EB
Bilingual Residential Mortgage Funder
EQ Bank
Toronto, ON
- Full-time
The Incumbent is required to communicate daily with the Manager of Residential Funding, the Underwriting Team as well as members of the Quality Assurance Team, the Compliance Team, and…

Danone

Customer Solutions Analyst - Danone Canada

Boucherville, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 5 years of experience in customer supply chain, logistics, operations, customer service, or account management.
Posting language: English
Posted: Sep 17, 2026

Original job description

About The Job

Reporting to the Customer Solutions Senior Manager, we're looking for a Customer Solutions Analyst to strengthen customer supply chain performance, enhance service levels, and support business growth across key retail customers. In this role, you will act as a trusted operational partner, using data, collaboration, and problem-solving skills to deliver an outstanding customer experience and drive continuous improvement.

More specifically, you will be responsible for

Customer Performance Management

Monitor and improve key supply chain performance indicators such as product availability, service levels, inventory health, forecast accuracy, and delivery performance through actionable improvement plans.

Customer Relationship Management

Build strong working relationships with customer replenishment, logistics, inventory, warehouse, and merchandising teams to support operational excellence and customer satisfaction.

Data Analysis & Business Insights

Leverage data, reporting tools, and dashboards to identify trends, uncover opportunities, and provide recommendations that support business decisions.

Issue Resolution & Continuous Improvement

Lead the investigation and resolution of service challenges, inventory issues, forecast variances, and supply chain constraints while implementing corrective actions.

Cross-Functional Collaboration

Partner closely with Sales, Demand Planning, and Supply Chain teams to support promotions, product launches, operational efficiencies, and customer growth initiatives.

The annual base salary range for this position is $72,000.00 to $110,000.00 CAD. The final salary offered will be determined by factors such as relevant experience and qualifications, internal equity and external market conditions.

Danone Canada also offers a competitive short-term incentive bonus and a comprehensive benefits package, including group insurance, group retirement plans, wellbeing account, flexible time off, true hybrid work environment, paid parental leave, and other attractive options.

As part of our commitment to transparency in our hiring practices, we may use AI-enabled tools at certain stages of the recruitment process. However, all final hiring decisions are made by people.

This posting is for an existing vacancy.

About You

The ideal candidate will have the following qualifications and skills

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations, or a related field.
Minimum 5 years of experience in customer supply chain, logistics, operations, customer service, or account management.
Experience working with SAP in an Order-to-Cash environment.
Strong analytical and problem-solving skills, with the ability to translate complex data into actionable recommendations.
Proven ability to build relationships, influence stakeholders, and collaborate effectively across functions and with external customers.
Advanced proficiency in Microsoft Excel, Power BI, and supply chain reporting tools.
Bilingualism in English and French is considered an asset.

About us

The annual base salary range for this position is $72,000 to $110,000 CAD. The final salary offered will be determined by factors such as relevant experience and qualifications, internal equity and external market conditions.

Danone Canada also offers a competitive short-term incentive bonus and a comprehensive benefits package, including group insurance, group retirement plans, wellbeing account, flexible time off, true hybrid work environment, paid parental leave, and other attractive options.

As part of our commitment to transparency in our hiring practices, we may use AI-enabled tools at certain stages of the recruitment process. However, all final hiring decisions are made by people.

This posting is for an existing vacancy.

Danone Canada is part of Danone, the largest certified B Corp™ in the world, proudly using our business as a force for good – creating value for people, communities, and the planet. Guided by our long-standing mission to bring health through food to as many people as possible, we embed this purpose into every aspect of our operations.

Our workforce spans the country, with two headquarters (Boucherville, QC, and Toronto, ON), a production facility in Boucherville, and various remote work sites across the provinces.

When you join us, you’ll work with some of the best-known food and beverage brands in the world, including Oikos, Activia, Two Good, evian, Silk, International Delight, So Delicious Dairy Free and STōK Cold Brew Coffee.

We offer a competitive and comprehensive total rewards package, including group insurance plans, retirement programs, well-being resources, parental leave, and development opportunities. Plus, a true hybrid work environment and flexible time off, empowering you to balance your personal and professional life.

At Danone, inclusion and diversity are at the heart of who we are. We celebrate unique perspectives and are committed to building a workplace where everyone feels valued, respected, and empowered to thrive. We encourage applications from everyone and offer accommodations upon request to ensure equitable access for all candidates.

Join us and help shape a healthier, more sustainable world. One Planet. One Health. BY YOU.

Apply About employer

More about this job

Responsibilities

The Customer Solutions Analyst will monitor and improve supply chain performance indicators while building strong relationships with key retail customers. They will also lead the resolution of service challenges and collaborate cross-functionally to support business growth and operational efficiency.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 5 years of experience in supply chain, logistics, or account management. Proficiency in SAP, Microsoft Excel, and Power BI is required, along with strong analytical and stakeholder management skills.

Skills

Supply chain management
Logistics
Operations
Customer service
Account management
SAP
Order-to-cash
Data analysis
Problem-solving
Microsoft Excel
Power BI
Forecasting
Inventory management
Relationship building
Stakeholder influence
Continuous improvement

Benefits

Group insurance
Group retirement plans
Wellbeing account
Flexible time off
Paid parental leave
Short-term incentive bonus

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain Management
Logistics
Operations
Customer Service
Account Management
SAP
Order-to-Cash
Data Analysis
Forecasting
Inventory Health
Microsoft Excel
Power BI
Continuous Improvement
Retail
Boucherville
Toronto
B Corp
Food and Beverage
Demand Planning
Service Levels
Product Availability
Stakeholder Management
Reporting Tools
Dashboards
Supply Chain Constraints

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