User support technician

• Location Winnipeg, MBR2W 3V4
• Work location On site
• Salary$32.00HOUR hourly / 30 hours per week
• Terms of employment Permanent employmentFull time
• Morning, Day
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits
• vacancies 1 vacancy
• Source Job Bank #3625339

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Startup company
• Willing to relocate

Responsibilities

Tasks

• Report on the performance of computer systems and networks
• Consult user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Perform Web-server backup and recovery operations
• Provide customer service
• Manage incidents

Experience and specialization

Computer and technology knowledge

• Shell script
• Internet
• Servers
• Programming software
• Database software
• Programming languages
• JavaScript
• MS Office
• Spreadsheet
• TCP/IP
• Visual Basic

Type of experience

• Call centre

Area of work experience

• Quality assurance or control

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Handling heavy loads
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Client focus
• Excellent oral communication
• Initiative
• Ability to multitask
• Time management
• Honesty

Benefits

Health benefits

• Dental plan
• Vision care benefits

Financial benefits

• Life insurance