Jobs in Canada

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Added 1 hour ago
GD
OWSS Program FTS Technician
General Dynamics Land Systems–Canada
Ottawa, ON
- Full-time
The posting is for a long-term position with General Dynamics Land Systems in the National Capital Region (NCR) in support of the Department of National Defence (DND).
Added 1 hour ago
BR
Senior Accountant
Brookfield Renewable
Gatineau, QC
- Full-time
Work directly with the audit team to provide quarterly and year-end audit support;
Added 1 hour ago
SG
Accounting Assistant
Sander Geophysics
Ottawa, ON
- Full-time
SGL is hiring an Accounting Assistant, who will use their sound knowledge of accounting practices in order to support the day-to-day work of the Accounting department and general operations…
Added 1 hour ago
MP
Pharmacovigilance Leader
Mint Pharmaceuticals
Mississauga, ON
- Full-time
Lead and oversee Mint's Pharmacovigilance program.
Added 1 hour ago
S+
Mechanical BIM Leader
Smith + Andersen
Vancouver, BC
- Full-time
…intersection of production and information management, you will support project teams through technical mentorship, quality assurance, and collaboration with national BIM leadership and…
Added 1 hour ago
BC
Assistant Instructor, Prosthetics and Orthotics
British Columbia Institute of Technology
Burnaby, BC
- $72,334 to $98,815 CAD / year
- Contract
…Instructor, Prosthetics and Orthotics. The Assistant Instructor will support the delivery of hands-on orthotic fabrication instruction within the Prosthetics and Orthotics program. Working…
Added 1 hour ago
BS
Human Resources Advisor
Burnaby School District - SD41
Burnaby, BC
- Full-time
…social responsibility, and leadership. In addition, our staff support the successful operation of our school facilities. Our District also provides lifelong learning opportunities to more…
Added 1 hour ago
HD
Temporary Learning Common Technician - System Learning Commons
Hamilton-Wentworth District School Board (HWDSB)
Hamilton, ON
- Temporary
Our holistic Staff Wellness program has been designed to support employee's well-being in all dimensions of health. As one part of this comprehensive program, all staff as well as their…
Added 1 hour ago
DS
Customer Experience Representative
Dash Social
Halifax, NS
- Full-time
…in-platform chatbox and email. You will also perform various customer support duties, including deck building, product tagging, and custom…
Added 1 hour ago
BH
Childcare and Early Years Coordinator - Permanent FT - Catholic Education Centre, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Full-time
…facilitate an accessible, responsive, high-quality early years program for the school board in partnership with the Consolidated Municipal Service Managers (CMSM), childcare providers,…
Added 1 hour ago
AH
Sr. Human Resource Generalist
ATS Healthcare (Canada)
Vaughan, ON
- Temporary
SUMMARY: The Senior Human Resources Generalist is responsible for delivering strategic and operational HR support across the employee lifecycle, including talent acquisition, employee…
Added 1 hour ago
SD
Supervisor, Production
Shoppers Drug Mart
Mississauga, ON
- $60,000 to $82,500 CAD / year
- Full-time
…From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every…
Added 1 hour ago
FS
School bus drivers
First Student
Perth, ON
- Part-time
Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues.
Added 1 hour ago
EI
Transportation Facilitator (Student Transportation) - Permanent
Elk Island Public Schools
Sherwood Park, AB
- Full-time
…and managing equipment. The role liaises with and provides support to stakeholders including bus operators and contractors, parents and students, and school staff. The position works to…
Added 1 hour ago
DH
DZ P&D Driver
Daniels Health
Brampton, ON
- $28 CAD / hour
- Full-time
Competitive hourly rate of pay offered and bonus program. Competitive benefits - pension, health, dental, etc. Stable & growing company with long tenured employees
Added 1 hour ago
PH
Regular Full Time Educational Assistant
Pembina Hills School Division
Clyde, AB
- Full-time
The successful candidate must be a self-directed team player who is interested in providing support and encouragement to students with a diversity of learning needs in the classroom. Hours…
Added 1 hour ago
AE
Senior Manager, Global Communications - Temporary
Arc'teryx Equipment
North Vancouver, BC
- Temporary
Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
Added 1 hour ago
YC
CUPE 2331 Temporary Specialized Educational Intervenor - Area North and West
York Catholic District School Board
Aurora, ON
- Temporary
Prepare materials to support program implementation, as required by the teacher;
Added 1 hour ago
HS
Manager, Donor Engagement
Hawthorne Seniors Care Community
Port Coquitlam, BC
- Full-time
Develops communications plan to support strategic plan goals and instigates targeted communication actions;
Added 1 hour ago
FI
Bilingual Financial Business Analyst - Spanish
FP Inc.
Toronto, ON
- $50 to $61 CAD / hour
- Contract
Assisting with the distribution and support of the Bank's funding products, particularly Bank Time Deposits.
Added 1 hour ago
SA
MM – 26-27-070 – Educational Assistant 1 (EA1)
St Albert Public School Division
St. Albert, AB
- Part-time
Proven experience implementing Positive Behavior Support (PBS) plan strategies
Added 1 hour ago
PH
Regular Full Time Educational Assistant
Pembina Hills School Division
Westlock, AB
- Full-time
A clear understanding of the roles and responsibilities of a program assistant
Added 1 hour ago
CD
Dental Assistant
Clinique dentaire Terjanian
Montreal, QC
- Full-time
…collaborate closely to deliver efficient dental services and support a positive experience for individuals and families. The practice values ongoing learning, reliable patient service, and…
Added 1 hour ago
AU
Counter Sorter
Alsco Uniforms
Edmonton, AB
- $17.43 CAD / hour
- Full-time
Vous effectuerez des tâches physiques tout au long du quart de travail · Les exigences physiques consistent à pouvoir répondre aux exigences physiques pendant tout le quart de travail
Added 1 hour ago
FH
Conseiller(ère) en recrutement / Recruitment Consultant
Fuze HR Solutions
Montreal, QC
- Full-time
Il s’agit d’un poste hybride (3 jours au bureau, 2 jours à distance), basé à notre bureau de Montréal ou Laval · This is a hybrid position (3 days in office, 2 days remote); it will be based at our Montreal or Laval offi

Dash Social

Customer Experience Representative

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 1-2 years of relevant work experience, including customer-facing experience in-person, online, and/or over the phone.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Customer Experience Representative, you will be the in-platform expert for all Dash Social customers and prospects. As a member of the Customer Success team, and working closely within our Revenue team, you will provide answers to all incoming questions and issues via Dash Social's in-platform chatbox and email. You will also perform various customer support duties, including deck building, product tagging, and custom requests.

As a Customer Experience Representative, you will:

Maintain product expertise of the Dash Social platform at all times.
Support and assist customers while managing our in-platform chat and email ticketing system (HubSpot).
Troubleshooting with customers to help resolve technical issues and answer platform-related questions.
Stay current on evolving AI tools and trends, applying them in your own work and helping customers get the most from Dash Social’s AI-powered features.
Assist in large scale projects requested of the Customer Experience team as needed, including social media insights reports, presentation decks, and other custom requests.
Work closely with Account Owners to provide support for customer accounts as required.
Understand common user errors and provide solutions in a timely manner.
Provide clear and simple troubleshooting steps via in-platform chat and email, or virtually when required.
Communicate bugs and product question progress to customers and prospects.
Join customers on calls when needed to escalate bug resolutions.
End-to-end ownership of the bug resolution process, including logging, escalation, follow-up, and management of customer communication.

Desired Skills and Experience

1-2 years of relevant work experience, including customer-facing experience in-person, online, and/or over the phone. Corporate customer experience is considered an asset.
Proven understanding of technology and resolving customer concerns.
Hands-on experience with modern AI tools, and an understanding of how they improve workflows for both teams and customers.
Excellent written and verbal communication skills, with the ability to explain challenging situations in a concise and user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as a part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
Post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

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More about this job

Responsibilities

Support Dash Social customers and prospects through in-platform chat and email by answering questions, troubleshooting technical issues, and providing clear guidance. Own bug resolution communications and follow-up, collaborate with account owners, and assist with reports, presentation decks, product tagging, and other customer requests.

Requirements

The role seeks 1–2 years of relevant customer-facing experience, strong communication and organizational skills, and the ability to troubleshoot technology and resolve customer concerns. Hands-on experience with modern AI tools is expected; SaaS, startup, digital or social media marketing experience, and post-secondary education are assets.

Skills

Customer Support
Customer Communication
Technical Troubleshooting
Product Expertise
AI Tools
Ticket Management
Bug Resolution
Analytical Thinking
Critical Thinking
Time Management
Organization
Problem-Solving
Teamwork
Social Media Marketing
SaaS

Benefits

Health and Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up
Work-From-Home Benefit
Flexible Working Hours and Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
HubSpot
Customer Experience
Customer Success
Revenue Team
In-Platform Chat
Email Ticketing
Technical Troubleshooting
AI Tools
AI-Powered Features
Bug Resolution
Social Media Insights Reports
Presentation Decks
Product Tagging
Account Owners
SaaS
Startup
Digital Marketing
Social Media Marketing
Customer Support

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Jobs in Canada