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Added 26 mins ago
WO
Registered Practical Nurse - Acute Care For Elderly
William Osler Health System
Brampton, ON
- Contract
…Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with…
Added 26 mins ago
NF
Apparel Department Manager Part Time Day
No Frills
Warman, SK
- Part-time
…Manager in, you will have an immediate impact on sales and customer…
Added 26 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 26 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 26 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 56 mins ago
NF
Front End Department Manager Full Time Day
No Frills
Okotoks, AB
- Full-time
…Manager in, you will have an immediate impact on sales and customer…
Added 56 mins ago
P
Sales Development Representative
ParagraphAI
Toronto, ON
- Full-time
Previous B2B sales, cold calling, or lead generation experience is a plus, but not required.
Added 1 hour ago
MAC Key Holder - Part Time -Quartier Dix-30, Brossard, QC
Estée Lauder Companies
Brossard, QC
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 2 hours ago
EL
Assistant Manager Assistant Store Manager
Estée Lauder Companies
Pointe-Claire, QC
- Full-time
…success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 2 hours ago
EL
Key Holder - The Cosmetics Company Store - Temp PT - Cookstown Tanger, Cookstown, ON
Estée Lauder Companies
Innisfil, ON
- Full-time
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 2 hours ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Ajax, ON
- Part-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 2 hours ago
VF
Fire Protection Foreman
Vulcan Fire Protection Services Inc.
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Vulcan Fire Protection Services is seeking a motivated, driven, and dependable Fire Sprinkler Foreman to lead crews and oversee the installation, service, testing, and troubleshooting of…
Added 2 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
We're looking for Agricultural Equipment Technicians who lead by example, support a strong team environment, and deliver service excellence that reflects our promise of reliable,…
Added 3 hours ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 3 hours ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 3 hours ago
LC
Grocery Department Manager Full Time Night
Loblaw Companies Limited
Warman, SK
- Full-time
…Manager in, you will have an immediate impact on sales and customer…
Added 3 hours ago
LC
Grocery Assistant Department Manager Part Time Day
Loblaw Companies Limited
Warman, SK
- Part-time
Lead, coach and motivate colleagues to improve productivity, engagement and retention
Added 3 hours ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Warman, SK
- Part-time
…Manager in, you will have an immediate impact on sales and customer…
Added 3 hours ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
…call reviews to performance reviews and hiring, and you’ll lead the Account team’s sales performance, coaching Account Managers to win new business and grow their accounts. You’ll also…
Added 3 hours ago
General Manager
Amica Senior Lifestyles
BC · West Vancouver, British Columbia
…offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options, along with Long Term Care (LTC) in BC. We combine expert care with unparalleled premium…
Added 4 hours ago
FH
Analyst, Business Systems
Fraser Health
Surrey, BC
- Full-time
…healthcare technology initiatives that directly support patient care and clinical operations across one of Canada's largest health authorities. You'll collaborate with talented…
Added 4 hours ago
LC
Front End Department Manager Full Time Day
Loblaw Companies Limited
Okotoks, AB
- Full-time
…Manager in, you will have an immediate impact on sales and customer…
Added 5 hours ago
Key Holder - The Cosmetics Company Store - Temp PT - Cookstown Tanger, Cookstown, ON
ELC Beauty LLC
Cookstown, ON
…will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and…
Added 5 hours ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Confirm with the Line Lead or designated kitchen employee that the order is complete before leaving the service window.
Added 5 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Confirm with the Line Lead or designated kitchen employee that the order is complete before leaving the service window.

Dash Social

Onboarding Manager

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Experience: 2–4 years of experience in customer-facing SaaS, customer success, or client onboarding roles.
Posting language: English
Posted: Oct 5, 2026

Original job description

About Us

Dash Social is brand-intelligent AI for social growth. By bringing brand, creative, social performance and workflows together in one connected system, Dash helps marketing teams create content, act on recommendations, report on results and know what to do next. Global brands rely on Dash to move faster without losing control of their brand. Learn more at dashsocial.com.

At Dash Social, you'll have the opportunity to take risks, learn and grow your career alongside a talented, hardworking team. Our policies and practices have earned us recognition as a top employer in Canada.

The Opportunity

As a Customer Onboarding Manager on our Customer Success team, you will guide prospects and new customers through their onboarding journey with Dash Social. During their first 30-90 days (on average), you’ll act as their trusted advisor, proving our value, driving product adoption, and ensuring they’re set up for long-term success.

You’ll collaborate closely with Account Executives, Account Managers, Product, and Product Marketing teams to deliver a seamless onboarding experience, uncover expansion opportunities, and help customers achieve their business goals using Dash Social.

What You’ll Do / Responsibilities

Customer and Prospect Engagement

Lead new customers through a structured onboarding program, driving usage, adoption, and overall ROI.
Deliver engaging and efficient product training, feature demos, and workshops tailored to each customer’s needs.
Understand each customer’s unique goals and align onboarding activities to ensure success.
Act as the primary point of contact for all platform-related inquiries during onboarding.
Identify and surface growth opportunities during onboarding and trial phases.

Internal Collaboration and Feedback

Monitor customer usage and workflows via Mixpanel and Looker; share insights to drive adoption and determine when the client is ready to graduate from the onboarding phase.
Track and communicate product issues, customer questions, and trends.
Provide clear, actionable feedback to Product and Product Marketing teams.
Leverage AI tools for improved workflows and efficiencies
Collaborate with fellow Onboarding Managers to ensure consistency and excellence in the onboarding experience.

About You / Desired Qualifications

2–4 years of experience in customer-facing SaaS, customer success, or client onboarding roles.
Strong technical aptitude and the ability to quickly learn complex software.
Experience using AI tools as a work function
A confident self-starter with excellent organizational skills and attention to detail.
Exceptional communication and presentation skills - you know how to build trust with customers.
Comfortable working cross-functionally and adapting to a fast-paced, evolving environment.
Growth-minded, proactive, and motivated to learn new skills.
Experience leading both virtual and in-person meetings and training is required.
Ability to travel for on-site client training as needed.

Don’t meet every qualification? Research shows that equity-deserving groups are 20% less likely to apply to jobs if they don’t check every box. If this role excites you and you think you have what it takes, we encourage you to still apply. You may be the best candidate for this role.

Work With Us

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. We’re building a team of smart, curious, and driven people who care about doing great work. It’s the people at Dash that propel us forward.

We believe that great ideas come from different places. We’re proud of the team we’ve built so far and are always looking for people who bring new ideas, experiences, and dedication as we continue to grow. If you are collaborative, thoughtful, eager to learn and grow, and are a hard worker, you’ll fit right in here.

Dash Social’s hiring practices are based on skills, potential and character, regardless of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social, our team is our competitive advantage. We are committed to supporting one another and work hard to ensure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top-up plan
Work-from-home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply About employer

More about this job

Responsibilities

Guide new customers through structured onboarding, training, and product adoption, aligning the experience with their goals and demonstrating value during their first 30–90 days. Monitor usage, identify growth opportunities, communicate customer and product feedback to internal teams, and collaborate to deliver a consistent onboarding experience.

Requirements

Requires 2–4 years of experience in customer-facing SaaS, customer success, or client onboarding, along with strong technical aptitude and experience using AI tools at work. Candidates should have excellent organization, communication, and presentation skills, experience leading virtual and in-person training, and be able to travel for on-site client training as needed.

Skills

Customer Onboarding
Customer Success
SaaS
Product Training
Product Demonstrations
Workshop Facilitation
Product Adoption
Customer Retention
Cross-Functional Collaboration
Customer Usage Analysis
Mixpanel
Looker
AI Tools
Communication And Presentation
In-Person And Virtual Training

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
Customer Onboarding
Customer Success
SaaS
Social Media Management
Brand Intelligence
Artificial Intelligence
Product Adoption
Customer Training
Product Demonstrations
Workshops
Customer ROI
Customer Goals
Expansion Opportunities
Mixpanel
Looker
Product Feedback
Product Marketing
Cross-Functional Collaboration
Customer Usage Analytics
Virtual Training
In-Person Training
Client Travel

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