Jobs in Canada

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Added 1 min ago
KM
Service Operations Administrator (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- $42,609.32 to $61,251 CAD / year
- Full-time
 As assigned/requested by National Field Technical Support Manager/ Senior Director, Service Operations
Added 1 min ago
Retail Experience Lead
Fire & Flower Inc.
Sault Ste. Marie, ON
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home…
Added 1 min ago
Assistant Store Manager
JD Sports / Livestock / Size?
Langley (District), BC · Langley, BC
Our Retail team is is looking for an Assistant Store Manager at our Willowbrook Mall location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities…
Added 1 min ago
Starbucks - Barista
Days Hospitality Limited Careers
Prince George, BC
As we open the cafe, we focus on cleanliness, preparedness and brand standards. First impressions are essential to repeat business. How does the cafe smell? Is it fresh, but without the…
Added 1 min ago
KM
Cyber Security Analyst (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
Certified Information Security Manager (CISM)
Added 1 min ago
KM
Service Operations Administrator (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
 As assigned/requested by National Field Technical Support Manager/ Senior Director, Service Operations
Added 1 min ago
MC
Regional Operations Manager - Alberta South
Medicentres Canada Inc.
Calgary, AB
- Full-time
The Regional Operations Manager (ROM), Alberta South, is responsible for the day-to-day operational, people and financial performance of Medicentres clinics across the region. The role…
Added 1 min ago
NM
Treasury Analyst 1
Nissan Motor Corporation
Mississauga, ON
- Full-time
…assisting departments with banking issues. Contributes to building brand value and achieving enduring profitable…
Added 16 mins ago
OA
Audi Brand Specialist / Product Advisor - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
Position: Audi Brand Specialist / Product Advisor
Added 16 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Bridgewater, NS
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 16 mins ago
Payroll Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at…
Added 31 mins ago
DS
Senior Technical Account Manager
Dash Social
Halifax, NS
- Full-time
As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting…
Added 31 mins ago
P
Guest Experience Design Specialist, Pursuit
Pursuit
Banff, AB
- Full-time
…Experience Development and working in alignment with the Senior Manager of Brand Development, this role supports the experience design and implementation of large-scale capital projects,…
Added 31 mins ago
JR
Operations Excellence Manager / Responsable de l’excellence opérationnelle - Apparel
JRoss Retail Recruiters
Montreal, QC · Greater Montreal, QC
- $50,000 to $62,000 CAD / year
- Full-time
We are looking for a passionate, dynamic and results-driven Operational Excellence Manager to join our client’s Headquarters Store Operations team. This role is integral to elevating store…
Added 31 mins ago
RN
Manager, Plant Engineering
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Manager, Plant Engineering leads the plant engineering function. The role provides day-to-day leadership, prioritization, resource planning, coaching, standards deployment,…
Added 32 mins ago
Senior Relationship Manager, Global Banking and Markets Marketing
Scotiabank
Toronto, ON
…delivered effectively on time and on budget, and in alignment with brand standards, policies and business…
Added 32 mins ago
WM
Manager, Industrial Selling
Waste Management, Inc. (WM)
Magog, QC
- Full-time
…customers, managing technology, driving growth or strengthening our brand, your contributions help power one of North America's leading environmental services…
Added 32 mins ago
KM
Spécialiste en facturation bilingue (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- Full-time
Perform other duties as assigned by the Billing Manager or Supervisor
Added 32 mins ago
TT
Engagement Partner
Tundra Technical Solutions
Vancouver, BC
- Full-time
In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.
Added 32 mins ago
SH
Marketing & Communications Specialist
Saskatchewan Healthcare Recruitment Agency
Saskatoon, SK
- Full-time
Reporting to the Manager of Marketing & Communications, we’re seeking a creative, detail-oriented Marketing & Communications Specialist to join our growing team. In this role, you will help…
Added 32 mins ago
KM
Cyber Security Analyst (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- $62,800.26 to $90,276 CAD / year
- Full-time
Certified Information Security Manager (CISM)
Added 32 mins ago
FH
Catering Manager (Full Time)
Fairmont Hotels & Resorts
AB · Edmonton, AB
- Full-time
Manage and execute the terms of the contract for the program as outlined by the Sales Manager and/or Fairmont Hotels & Resorts standards to ensure all contractual terms agreed upon are…
Added 46 mins ago
BP
Front of House Supervisor
Boston Pizza
Cranbrook, BC
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 46 mins ago
ND
Marketing Specialist
Nch’ḵay̓ Development Corporation
West Vancouver, BC
- Full-time
Reporting to the Marketing Manager, you’ll play a key role in bringing marketing strategies and campaigns to life across Nch’ḵay̓ and our diverse portfolio of businesses, projects and…
Added 46 mins ago
MR
Merchandiser
Match Retail
Terrace, BC
- Contract
Must have access to a smartphone with data to upload pictures and fill out reports

Dash Social

Senior Technical Account Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years of experience in a dedicated CS role.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails, calls, and in-person meetings, to ensure a sustained brand health and intent to renew.

You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.

Responsibilities

Provide all training for assigned accounts post-onboarding for our largest customers.
Provide best practices and related examples for users.
Answer all platform-related questions during calls or via email.
Consistently monitor platform usage and adoption, flagging with the Account Owner if noticing low usage or concerning activity.
Create engagement activities and initiatives to drive adoption in collaboration with Account Owners.
Monitor and stay informed on ongoing bugs and platform issues in conjunction with Customer Experience.
Run workshops and other adoption-driving meetings as required.
Participate in Solutions Round Robin when not booked for dedicated calls.
Seek out expansion opportunities.
Ability to travel periodically for in-person workshops required.

Desired Skills and Experience

3-5 years of experience in a dedicated CS role.
Proven understanding of technology and coaching ability.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
A post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical contact for assigned enterprise accounts, providing training, platform guidance, workshops, and ongoing support to improve adoption and account health. Monitor usage and platform issues, collaborate with account owners and internal teams, support renewal intent, and identify opportunities to expand customer use of Dash Social.

Requirements

Candidates should have 3–5 years of dedicated customer success experience, a strong understanding of technology, and the ability to coach users and communicate complex issues clearly. Strong organization, time management, analytical thinking, independence, and teamwork are expected; SaaS, startup, digital or social media marketing experience, and a post-secondary credential are assets.

Skills

Customer Success
Technical Account Management
Customer Training
SaaS Platform Expertise
Customer Adoption
Account Health Monitoring
Customer Retention
Expansion Opportunity Identification
Written Communication
Verbal Communication
Organization
Time Management
Analytical Thinking
Problem-Solving
Cross-Functional Collaboration
Social Media Marketing

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
SaaS
Customer Success
Technical Account Management
Enterprise Accounts
Customer Training
Platform Adoption
Account Health
Customer Retention
Renewals
Platform Usage
Best Practices
Workshops
Customer Experience
Platform Issues
Bug Monitoring
Expansion Opportunities
Account Owners
Product Managers
Technical Support
Digital Marketing
Social Media Marketing
Coaching
Cross-Functional Collaboration

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Work requirements

Jobs in Canada