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Registered Nurse |Part-Time| CVH | 2C General Medicine
Trillium Health Partners
ON · ON, Canada
- Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
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Receptionist
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Calgary, AB · CALG
- Full-time
General knowledge of audio visual equipment to conduct training and demonstrations, perform maintenance, and troubleshoot issues.
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Mississauga, ON
- Full-time
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Added 14 mins ago
OA
General Accounting Associate
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- Full-time
Strong focus on training, development, and internal promotion opportunities
Added 14 mins ago
Marketing Category Manager, Indirect Procurement
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Toronto, ON
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Added 15 mins ago
Treasury Officer-C1472
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Added 30 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
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- Temporary
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Added 30 mins ago
DT
Key Account Manager
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Mississauga, ON
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Added 30 mins ago
DS
Supervised Behaviour Therapist
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Clerk-Receptionist (Bilingual - English/French)
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Sudbury, ON · Greater Sudbury, ON
- Internship
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Added 30 mins ago
UH
Physiotherapist, Brain Program
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Toronto, ON
- Part-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 30 mins ago
UH
Registered Practical Nurse - Spinal Cord Rehab Program
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Toronto, ON
- Full-time
Shifts: Days/Nights (12 hour shifts)
Added 30 mins ago
DS
Senior Technical Account Manager
Dash Social
Halifax, NS
- Full-time
As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting…
Added 30 mins ago
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Sales Specialist - Rehab Product
Sobeys
Corner Brook, NL
- Full-time
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Added 30 mins ago
PG
Production Supervisor
Pangeo Group
Windsor, ON
- Full-time
Able to work a rotating shift schedule across all three shifts, plus weekends and overtime as required · Rotating shifts (days, afternoons and midnights)
Added 30 mins ago
VS
Night Maintenance Assistant (2026-11042)
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Ottawa, ON
- Full-time
…direction of the, the Maintenance Assistant is responsible for general building maintenance and preventative maintenance duties, including performing minor repairs, renovations, maintenance…
Added 30 mins ago
AC
Chef Manager
Aramark Canada
Brantford, ON
- Full-time
Friday day shift with the occasional Saturday or early evening requirement for special events
Added 30 mins ago
UO
Manager, International Research Partnerships and Innovation - UCalgary International
University of Calgary
Calgary, AB
- Full-time
The UCalgary International is currently seeking a Full-time Regular Manager, International Research Partnerships and Innovation.
Added 30 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
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Preeceville, SK
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…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 30 mins ago
Project Administrator
Thiess
Sudbury, ON
Manage the site elements, including liaising with Project Manager as necessary
Added 30 mins ago
B
Receptionist
BMO
Calgary, AB
- Full-time
General knowledge of audio visual equipment to conduct training and demonstrations, perform maintenance, and troubleshoot issues.
Added 30 mins ago
AI
Contract Sales Consultant
Allmar Inc.
Surrey, BC
- Contract
Contract Sales Consultants maintain a credit-worthy customer base with a sales volume target as directed by the Branch Manager. They achieve the best margins possible and not less than…
Added 30 mins ago
SH
General Duty Nurse (N2) - Child Health - CH5 Med Transitional Care
Shared Health-Soins Communs
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- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 44 mins ago
PG
Senior Project Manager, Electrical Construction
Plan Group Inc.
Ottawa, ON
- Full-time
As Our Senior Project Manager, Electrical Construction, You Will
Added 44 mins ago
BP
Front of House Supervisor
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A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…

Dash Social

Senior Technical Account Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years of experience in a dedicated CS role.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails, calls, and in-person meetings, to ensure a sustained brand health and intent to renew.

You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.

Responsibilities

Provide all training for assigned accounts post-onboarding for our largest customers.
Provide best practices and related examples for users.
Answer all platform-related questions during calls or via email.
Consistently monitor platform usage and adoption, flagging with the Account Owner if noticing low usage or concerning activity.
Create engagement activities and initiatives to drive adoption in collaboration with Account Owners.
Monitor and stay informed on ongoing bugs and platform issues in conjunction with Customer Experience.
Run workshops and other adoption-driving meetings as required.
Participate in Solutions Round Robin when not booked for dedicated calls.
Seek out expansion opportunities.
Ability to travel periodically for in-person workshops required.

Desired Skills and Experience

3-5 years of experience in a dedicated CS role.
Proven understanding of technology and coaching ability.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
A post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical contact for assigned enterprise accounts, providing training, platform guidance, workshops, and ongoing support to improve adoption and account health. Monitor usage and platform issues, collaborate with account owners and internal teams, support renewal intent, and identify opportunities to expand customer use of Dash Social.

Requirements

Candidates should have 3–5 years of dedicated customer success experience, a strong understanding of technology, and the ability to coach users and communicate complex issues clearly. Strong organization, time management, analytical thinking, independence, and teamwork are expected; SaaS, startup, digital or social media marketing experience, and a post-secondary credential are assets.

Skills

Customer Success
Technical Account Management
Customer Training
SaaS Platform Expertise
Customer Adoption
Account Health Monitoring
Customer Retention
Expansion Opportunity Identification
Written Communication
Verbal Communication
Organization
Time Management
Analytical Thinking
Problem-Solving
Cross-Functional Collaboration
Social Media Marketing

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
SaaS
Customer Success
Technical Account Management
Enterprise Accounts
Customer Training
Platform Adoption
Account Health
Customer Retention
Renewals
Platform Usage
Best Practices
Workshops
Customer Experience
Platform Issues
Bug Monitoring
Expansion Opportunities
Account Owners
Product Managers
Technical Support
Digital Marketing
Social Media Marketing
Coaching
Cross-Functional Collaboration

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Jobs in Canada