Jobs in Canada

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Added 1 min ago
NG
Learning and Development Specialist
NFI Group Inc.
Winnipeg, MB
- Full-time
As the Learning & Development Specialist, reporting to the Professional and Leadership Development Manager, you will work within the NFI Learning Institute to support the development and…
Added 1 min ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Winnipeg, MB
- $52,500 CAD / year
- Full-time
Your Career Destination: Profit Centre Manager
Added 1 min ago
T
Business Analysis Specialist - Lead Business Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
Operating at the Product Group level, this role provides analytics leadership across multiple product teams.
Added 1 min ago
NB
Quality Assurance Specialist
NuStef Baking Ltd.
Vaughan, ON
- $20 to $25 CAD / hour
- Contract
Assist the QA Manager in complaints investigation, customer requests and product development/innovation initiatives.
Added 1 min ago
TC
Accounts Manager
Toromont Cat
Charlottetown, PE
- Full-time
The Construction Equipment Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow…
Added 1 min ago
KM
Service Operations Administrator (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- $42,609.32 to $61,251 CAD / year
- Full-time
 As assigned/requested by National Field Technical Support Manager/ Senior Director, Service Operations
Added 1 min ago
SG
Sr Product Manager Digital Solutions
Sonova Group
Kitchener, ON
- Full-time
…deliver meaningful business impact? We’re looking for a Senior Product Manager, Digital Solutions to help shape the future of Unitron’s digital…
Added 1 min ago
FD
Customer Service Manager
Farmers Depot
Cambridge, ON
- Full-time
…products at a competitive price with next day delivery, and product support. Farmers Depot is under the GVF Group umbrella and operates in close affiliation with Grand Valley Fortifiers and…
Added 1 min ago
OM
Planner, Connections Planning
Omnicom Media
Toronto, ON
- Full-time
The role of a Media Planner is to manage our media planning product through preparing and presenting media plans, proposals, and analysis. This role requires you to work as part of an…
Added 1 min ago
OM
Senior Planner, Connections Planning
Omnicom Media
Toronto, ON
- Full-time
The role of a Senior Media Planner is to manage our media planning product through preparing and presenting media plans, proposals, and analysis. This role requires you to work as part of…
Added 1 min ago
M
Digital Marketing Specialist (SEO & Content)
Modall
Uxbridge, ON
- Full-time
· Write blog posts, guides, landing pages, product pages, and conversion-focused website copy for clients across multiple industries
Added 1 min ago
OM
Planner, Connections Planning
Omnicom Media
Montreal, QC
- Full-time
The role of a Media Planner is to manage our media planning product through preparing and presenting media plans, proposals, and analysis. This role requires you to work as part of an…
Added 1 min ago
Retail Experience Lead
Fire & Flower Inc.
Sault Ste. Marie, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 1 min ago
Assistant Store Manager
JD Sports / Livestock / Size?
Langley (District), BC · Langley, BC
Our Retail team is is looking for an Assistant Store Manager at our Willowbrook Mall location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities…
Added 1 min ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Kelowna, BC
Master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion
Added 1 min ago
CG
Manager, HR Technology Analytics and AI
CSA Group
Toronto, ON
- $116,230 to $152,555 CAD / year
- Full-time
We are looking for a forward-thinking Manager, HR Technology, Analytics & AI to help shape the next evolution of CSA Group’s HR technology landscape. Reporting to the Director, HRIS, the…
Added 1 min ago
Starbucks - Barista
Days Hospitality Limited Careers
Prince George, BC
…beverages will come easy to you after your training and ongoing product updates. Our brand training will ensure that you are prepared, to work the point of sale system, focus on pastries or…
Added 2 mins ago
TH
Registered Nurse |Part-Time| CVH | 2C General Medicine
Trillium Health Partners
ON · ON, Canada
- Part-time
Reporting to a Clinical Manager, the ideal candidate will be focused on providing excellent patient centered care in a dynamic environment where he/she will be given the opportunity to…
Added 2 mins ago
KM
Cyber Security Analyst (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
Certified Information Security Manager (CISM)
Added 2 mins ago
KM
Service Operations Administrator (GTA)
Konica Minolta Business Solutions, U.S.A., Inc.
Mississauga, ON
- Full-time
 As assigned/requested by National Field Technical Support Manager/ Senior Director, Service Operations
Added 2 mins ago
A
Sr Program Manager - Point of Care (Ottawa)
Abbott
Ottawa, ON
- Full-time
…Cardiac Markers, Neurology, and Informatics. As the Sr Program Manager (R&D) you will be accountable for leading and executing complex, cross‑functional R&D programs in accordance with the…
Added 16 mins ago
GG
Customer Service Manager
GVF Group of Companies
Cambridge, ON
- Full-time
…products at a competitive price with next day delivery, and product support. Farmers Depot is under the GVF Group umbrella and operates in close affiliation with Grand Valley Fortifiers and…
Added 16 mins ago
OA
Audi Brand Specialist / Product Advisor - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
Position: Audi Brand Specialist / Product Advisor
Added 16 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Bridgewater, NS
- Full-time
Organize backroom product and follow Backroom Inventory Management (BIMI) processes
Added 16 mins ago
W
(CAN) Consumables Associate - Full Time
Walmart
Brantford, ON
- Full-time
…removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing…

Dash Social

Senior Technical Account Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years of experience in a dedicated CS role.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails, calls, and in-person meetings, to ensure a sustained brand health and intent to renew.

You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.

Responsibilities

Provide all training for assigned accounts post-onboarding for our largest customers.
Provide best practices and related examples for users.
Answer all platform-related questions during calls or via email.
Consistently monitor platform usage and adoption, flagging with the Account Owner if noticing low usage or concerning activity.
Create engagement activities and initiatives to drive adoption in collaboration with Account Owners.
Monitor and stay informed on ongoing bugs and platform issues in conjunction with Customer Experience.
Run workshops and other adoption-driving meetings as required.
Participate in Solutions Round Robin when not booked for dedicated calls.
Seek out expansion opportunities.
Ability to travel periodically for in-person workshops required.

Desired Skills and Experience

3-5 years of experience in a dedicated CS role.
Proven understanding of technology and coaching ability.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
A post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical contact for assigned enterprise accounts, providing training, platform guidance, workshops, and ongoing support to improve adoption and account health. Monitor usage and platform issues, collaborate with account owners and internal teams, support renewal intent, and identify opportunities to expand customer use of Dash Social.

Requirements

Candidates should have 3–5 years of dedicated customer success experience, a strong understanding of technology, and the ability to coach users and communicate complex issues clearly. Strong organization, time management, analytical thinking, independence, and teamwork are expected; SaaS, startup, digital or social media marketing experience, and a post-secondary credential are assets.

Skills

Customer Success
Technical Account Management
Customer Training
SaaS Platform Expertise
Customer Adoption
Account Health Monitoring
Customer Retention
Expansion Opportunity Identification
Written Communication
Verbal Communication
Organization
Time Management
Analytical Thinking
Problem-Solving
Cross-Functional Collaboration
Social Media Marketing

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
SaaS
Customer Success
Technical Account Management
Enterprise Accounts
Customer Training
Platform Adoption
Account Health
Customer Retention
Renewals
Platform Usage
Best Practices
Workshops
Customer Experience
Platform Issues
Bug Monitoring
Expansion Opportunities
Account Owners
Product Managers
Technical Support
Digital Marketing
Social Media Marketing
Coaching
Cross-Functional Collaboration

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Work requirements

Jobs in Canada