Jobs in Canada

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Added 10 mins ago
NL
Optician
New Look Vision Group
Longueuil, QC · St-Hubert, QC
- Full-time
Provide expert advice on the care of contact lenses and optical products.
Added 11 mins ago
DS
Senior Technical Account Manager
Dash Social
Halifax, NS
- Full-time
You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product…
Added 11 mins ago
V
Client Success Representative
Vistera
Coquitlam, BC
- Full-time
Be the voice of the expert internally: Surface trends, blockers, and feature requests to Product, Marketing, and Leadership to continuously improve the expert experience. Seek out and…
Added 11 mins ago
KM
Cyber Security Analyst (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
- $62,800.26 to $90,276 CAD / year
- Full-time
Added 26 mins ago
TG
Market Supervisor
TMX Group
Montreal, QC
- Full-time
Must Have(s):
Added 41 mins ago
N
Director – Enterprise Risk Management
Nasdaq
St. John's, NL
- Full-time
…Verafin business. The position will report to the GRM Head of Expert Functions and will be leading the Enterprise Risk Management initiatives for the Verafin business. The position will be…
Added 41 mins ago
Accountant - Revenue & Production
WestMET Group
AB
…directly involved with transforming legacy mine sites with expert reclamation services and building a sustainable future for the energy and mineral industries. Our diverse Team also leads…
Added 41 mins ago
CASH - Cashier
Sporting Life Group
Toronto, ON
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
Added 41 mins ago
ECOMM SL - E-Commerce Shipping Associate
Sporting Life Group
Toronto, ON
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
Added 41 mins ago
I
SENIOR ELECTRONICS TECHNICIAN
InterTalk
Dartmouth, NS
- Full-time
The heart of this role is a senior hands-on technical expert who keeps our production moving. You’ll help manage the resources (materials, schedules, and know-how), not a team of direct…
Added 41 mins ago
C
Fashion Advisor
CHANEL
Toronto, ON · HOLT RENF. TORONTO YORKD FA
- Full-time
Master product knowledge, providing expert guidance to clients and maximizing every sales opportunity with the highest level of professionalism.
Added 56 mins ago
M
Senior Financial Analyst
Manulife
Toronto, ON · Montreal, QC
- Full-time
…investment management services to affiliates’ retail clients through product offerings of Manulife and John Hancock. It manages a broad range of investments including public and private…
Added 56 mins ago
C
Home & Farm Sales Advisor (Full-time) - Red Deer - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…of a team dedicated to delivering top-quality products and expert advice to our customers in the home and farm industries. We are participating in the Alberta Youth Incentive Program which…
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Mont-Laurier, QC
- Part-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 1 hour ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Agir à titre d’expert dans les secteurs désignés des stocks de produits, de l’emplacement des produits et des dates de péremption.
Added 1 hour ago
VT
Hardware Engineer
VANJOBS Technical Recruiters
Vancouver, BC
- Full-time
A full-time, onsite role, you must live within reasonable commuting distance to the Richmond office
Added 1 hour ago
R
Yard Supervisor - Full Time
RONA
Sherwood Park, AB
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 1 hour ago
A
Adventure Concierge
AccorHotel
Banff, AB
- Up to $24 CAD / hour
- Full-time
Maintain expert-level knowledge of Banff National Park, including trails, safety considerations, cultural touchpoints, and wellness offerings.
Added 1 hour ago
T
Enterprise Business Development Representative
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Job Role & Profile: B2B Sales Customer Expert II
Added 1 hour ago
LQ
Quality Control Technician
LM Quality Staffing Inc.
Brampton, ON
- Other
The Quality Control Technologist is responsible for analytical product testing at various stages of the production process. Ensuring accuracy with all testing conducted, they compile and…
Added 1 hour ago
AD
Cost Accounting Manager
Amalgamated Dairies Limited PEI
Summerside, PE
- Full-time
We are looking for an experienced, hands-on Cost Accounting Manager to lead product and plant costing across ADL's manufacturing operations.
Added 1 hour ago
Q-
MONTREAL [hybrid] - Business Analyst
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…closeness, teamwork, diversity, and excellence, our team of 1,000 expert consultants, representing 35 different nationalities, collaborates across 10 international offices: Paris, Lyon, New…
Added 1 hour ago
SL
Store Manager - Sofa Land
Sofa Land
AB · Edmonton, AB
- Full-time
Ensure a premium shopping experience by coaching the team on selling, product knowledge, and customer relationship-building.
Added 1 hour ago
CCC Intelligent Solutions Analyst
Equitable
Waterloo, ON
Reports To: Product Owner, CCC Shared Services
Added 1 hour ago
DI
Senior Underwriter-Financial Lines
Definity Insurance Company
Toronto, ON
- Full-time
…exceptional service and expertise. You will also serve as a local expert and a mentor for other team members in the…

Dash Social

Senior Technical Account Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years of experience in a dedicated CS role.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails, calls, and in-person meetings, to ensure a sustained brand health and intent to renew.

You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.

Responsibilities

Provide all training for assigned accounts post-onboarding for our largest customers.
Provide best practices and related examples for users.
Answer all platform-related questions during calls or via email.
Consistently monitor platform usage and adoption, flagging with the Account Owner if noticing low usage or concerning activity.
Create engagement activities and initiatives to drive adoption in collaboration with Account Owners.
Monitor and stay informed on ongoing bugs and platform issues in conjunction with Customer Experience.
Run workshops and other adoption-driving meetings as required.
Participate in Solutions Round Robin when not booked for dedicated calls.
Seek out expansion opportunities.
Ability to travel periodically for in-person workshops required.

Desired Skills and Experience

3-5 years of experience in a dedicated CS role.
Proven understanding of technology and coaching ability.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
A post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical contact for assigned enterprise accounts, providing training, platform guidance, workshops, and ongoing support to improve adoption and account health. Monitor usage and platform issues, collaborate with account owners and internal teams, support renewal intent, and identify opportunities to expand customer use of Dash Social.

Requirements

Candidates should have 3–5 years of dedicated customer success experience, a strong understanding of technology, and the ability to coach users and communicate complex issues clearly. Strong organization, time management, analytical thinking, independence, and teamwork are expected; SaaS, startup, digital or social media marketing experience, and a post-secondary credential are assets.

Skills

Customer Success
Technical Account Management
Customer Training
SaaS Platform Expertise
Customer Adoption
Account Health Monitoring
Customer Retention
Expansion Opportunity Identification
Written Communication
Verbal Communication
Organization
Time Management
Analytical Thinking
Problem-Solving
Cross-Functional Collaboration
Social Media Marketing

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
SaaS
Customer Success
Technical Account Management
Enterprise Accounts
Customer Training
Platform Adoption
Account Health
Customer Retention
Renewals
Platform Usage
Best Practices
Workshops
Customer Experience
Platform Issues
Bug Monitoring
Expansion Opportunities
Account Owners
Product Managers
Technical Support
Digital Marketing
Social Media Marketing
Coaching
Cross-Functional Collaboration

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Work requirements

Jobs in Canada