Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 7 mins ago
WA
Senior Manager, Athlete Council and Representation
World Anti-Doping Agency
Montreal, QC
- Full-time
The Senior Manager, Athlete Council and Representation, provides strategic and operational leadership to strengthen the effectiveness of WADA’s Athlete Council and support meaningful…
Added 7 mins ago
DS
Senior Technical Account Manager
Dash Social
Halifax, NS
- Full-time
As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting…
Added 7 mins ago
WO
Occupational Therapist - Seniors Clinic
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 7 mins ago
CI
Director of Development
Calgary International Film Festival | CIFF
Calgary, AB
- Full-time
…compelling cinema for Calgary audiences. Now, we're looking for a senior leader to help shape what the next chapter looks…
Added 7 mins ago
Senior Manager, Non-Financial Risk and Operational Risk Oversight - Global Transactional Banking
Scotiabank
Toronto, ON
The Senior Manager, Non-Financial Risk and Operational Risk Oversight will contribute to the overall success of Global Risk Management Corporate & Support Function (CSF) NonFinancial Risk…
Added 7 mins ago
MI
Process Quality Lead
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- Full-time
Support Compliance Manager by participating on Sensory Program activities, internal audits and other tasks as needed.
Added 7 mins ago
Manager, Turnarounds
Pembina Pipeline Corporation
Redwater · Sherwood Park, AB · Calgary, AB · AB · Grande Prairie, AB
Pembina’s Maintenance team is actively hiring a Manager, Turnarounds. Reporting to the Director, Maintenance, the Manager plays a key leadership role in the governance, planning, readiness,…
Added 7 mins ago
MC
Assistant(e) gérant(e) / Assistant Manager
Mobilia Canada
QC · Montérégie, QC
- Full-time
Assumer le rôle de gestionnaire responsable (Manager on Duty) en l’absence du directeur du magasin et prendre en charge l’ensemble de ses responsabilités quotidiennes.
Added 7 mins ago
K
Front End Engineer
Kablamo
Toronto, ON
- Full-time
Escalating emerging threats to the Risk Manager and Senior Leadership Team, and supporting the continuous improvement of security practices.
Added 7 mins ago
WO
Occupational Therapist - Seniors Clinic
William Osler Health System
Brampton, ON
- Full-time
…training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without…
Added 22 mins ago
PG
Senior Project Manager, Electrical Construction
Plan Group Inc.
Ottawa, ON
- Full-time
As Our Senior Project Manager, Electrical Construction, You Will
Added 22 mins ago
PL
Senior Financial Accountant, Financial Reporting (10-month contract)
Pacific Life Re
Toronto, ON
- Full-time
The Senior Financial Accountant, Financial Reporting role sits within the Pacific Life Re (PL Re) Financial Reporting and Tax (FRT) team and reports to the Manager, Financial Reporting.
Added 22 mins ago
ML
Assistant Manager, Full Time
MAPLE LEAF LOUNGE
Winnipeg, MB
- Full-time
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in…
Added 22 mins ago
UH
Analytics Lead
University Health Network
Toronto, ON
- Full-time
Reports to: Senior Manager, Performance Improvement & Excellence
Added 22 mins ago
A
Project Director – Water and Wastewater
AECOM
Victoria, BC · Burnaby, British Columbia
- $240,000 to $270,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 22 mins ago
D
Manager, Quality & Integrated Management Systems
Dexterra
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Full-time
We're looking for our next Manager, Quality & Integrated Management Systems, to help Dexterra strengthen and continually improve our enterprise approach to quality, compliance and…
Added 38 mins ago
T
Manager, Privacy Program Governance and Operations (5684)
TD
Toronto, ON
- Full-time
…operational efficiency and enhance risk visibility across the…
Added 38 mins ago
Senior Manager, Contract Management
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Senior Director, Strategic Procurement, the Senior Manager, Contract Management oversees the contract management function at TCHC. This role is accountable for robust…
Added 38 mins ago
SI
Server
Shannex Incorporated
Saint John, NB
- Part-time
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Added 38 mins ago
SI
Server
Shannex Incorporated
Fredericton, NB
- Full-time
Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
Added 38 mins ago
I
SENIOR ELECTRONICS TECHNICIAN
InterTalk
Dartmouth, NS
- Full-time
Under the direction of the Production Manager, the Senior Electronics Technician will be responsible for the following:
Added 38 mins ago
SF
Lead Talent Acquisition & HR Business Partner
Soletanche Freyssinet
Calgary, AB
- Full-time
Oversee and lead where critical the recruitment requirements for safety-sensitive, regulated, and cross-border roles
Added 38 mins ago
EO
Manager, Procurement
Elections Ontario
Toronto, ON · North York, ON
- $110,638 to $155,942 CAD / year
- Full-time
This position requires in-office presence five (5) days per week
Added 38 mins ago
SH
Program Manager, interRAI Practice and Data Quality
SE Health
Markham, ON
- Full-time
The Program Manager, interRAI Practice & Data Quality leads the development, implementation and oversight of a coordinated interRAI program across the organization. The role ensures the…
Added 38 mins ago
CI
Operations Supervisor
Colliers International
Whitby, ON
- Full-time
…Building Operators and maintenance staff. In the absence of a Senior Building Operator, the Operations Supervisor may assume additional operational responsibilities as…

Dash Social

Senior Technical Account Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years of experience in a dedicated CS role.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails, calls, and in-person meetings, to ensure a sustained brand health and intent to renew.

You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.

Responsibilities

Provide all training for assigned accounts post-onboarding for our largest customers.
Provide best practices and related examples for users.
Answer all platform-related questions during calls or via email.
Consistently monitor platform usage and adoption, flagging with the Account Owner if noticing low usage or concerning activity.
Create engagement activities and initiatives to drive adoption in collaboration with Account Owners.
Monitor and stay informed on ongoing bugs and platform issues in conjunction with Customer Experience.
Run workshops and other adoption-driving meetings as required.
Participate in Solutions Round Robin when not booked for dedicated calls.
Seek out expansion opportunities.
Ability to travel periodically for in-person workshops required.

Desired Skills and Experience

3-5 years of experience in a dedicated CS role.
Proven understanding of technology and coaching ability.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
A post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical contact for assigned enterprise accounts, providing training, platform guidance, workshops, and ongoing support to improve adoption and account health. Monitor usage and platform issues, collaborate with account owners and internal teams, support renewal intent, and identify opportunities to expand customer use of Dash Social.

Requirements

Candidates should have 3–5 years of dedicated customer success experience, a strong understanding of technology, and the ability to coach users and communicate complex issues clearly. Strong organization, time management, analytical thinking, independence, and teamwork are expected; SaaS, startup, digital or social media marketing experience, and a post-secondary credential are assets.

Skills

Customer Success
Technical Account Management
Customer Training
SaaS Platform Expertise
Customer Adoption
Account Health Monitoring
Customer Retention
Expansion Opportunity Identification
Written Communication
Verbal Communication
Organization
Time Management
Analytical Thinking
Problem-Solving
Cross-Functional Collaboration
Social Media Marketing

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
SaaS
Customer Success
Technical Account Management
Enterprise Accounts
Customer Training
Platform Adoption
Account Health
Customer Retention
Renewals
Platform Usage
Best Practices
Workshops
Customer Experience
Platform Issues
Bug Monitoring
Expansion Opportunities
Account Owners
Product Managers
Technical Support
Digital Marketing
Social Media Marketing
Coaching
Cross-Functional Collaboration

Report this job

Work requirements

Jobs in Canada