Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 1 hour ago
C
Operational Support Specialist
Compucom
Markham, ON
- Full-time
…hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing…
Added 5 hours ago
AI
Founding Member of Business Staff
Aran Industries
Remote, Canada
- Remote
Bring what you learn from customers back into our product and company strategy.
Added 7 hours ago
CC
RQ11834 - Business Analyst
CCI- Computer Consultants International, Inc.
Toronto, ON
- Full-time
Must Haves Experience:
Added 8 hours ago
JI
Product Owner – Wholesale & Demand Planning | Responsable produit
Jesta I.S.
Montreal, QC
- Full-time
Hybrid work arrangement, with a minimum of two days per week in our Montreal office
Added 9 hours ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
…industry. You own process design and the industry response, while technical architecture remains with the Solution Architect or Enterprise Architect and execution, staffing and margin…
Added 15 hours ago
Senior Technical Program Manager, Procurement Lifecycle
Amazon
Toronto, ON
In your role, you will collaborate with engineering managers, senior engineers, and senior product managers across Amazon Stores teams to drive the rollout of Inbound Instructions, manage…
Added 15 hours ago
R
Technical Sales Account Manager
Raventrack.ai
Toronto, ON
- Full-time
Ability to lead product demonstrations, onboarding sessions, and training for users with varying levels of technical experience.
Added 15 hours ago
SM
Senior Product Manager
STRIDE Management Corp
Calgary, AB
- Full-time
We are looking for a Senior Product Manager / Product Owner to lead the strategy, development, delivery, and ongoing evolution of innovative B2B and B2C lottery technology products in a…
Added 16 hours ago
SJ
Quality Manager
SC Johnson
Brantford, ON · CAN - Brantford
- Full-time
…standards for the Brantford location across varied technologies and product types. This includes the management of the Quality Assurance Labs, Quality Improvement department and all Quality…
Added 16 hours ago
J
Publisher Relationship Manager
JobGet
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
…role that works daily with Campaign Analyst, Customer Success, Product, Engineering, Finance, and…
Added 16 hours ago
Agile Team Coach, Direct Venture
Wawanesa Insurance
Toronto, ON · Winnipeg, MB · Kitchener, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
Promote shared ownership, outcome focus, and proactive planning while preserving Product Owner accountability for priority and value.
Added 17 hours ago
S
Digital Product Manager
Swoon
Toronto, ON
- Contract
This role is for someone who owns the work. A Senior Product Owner sets direction and approves key decisions, and you’ll drive everything between those checkpoints: investigating, finding…
Added 18 hours ago
LM
Principal ILS \ Sustainment Engineer
Lockheed Martin
Ottawa, ON
- Full-time
…creation and support requirements for the lifecycle of the product. Ensures the logical and systematic conversion of customer or product requirements into solutions that acknowledge…
Added 19 hours ago
AC
Portfolio Steering and CAT Risk Analyst - Marine
Allianz Commercial
Toronto, ON
- Full-time
This role will work a hybrid schedule and can be based in one of our following offices: New York, Chicago, Alpharetta, O’Fallon, or Toronto
Added 19 hours ago
AC
Analyste d'affaires
ALTEN Canada
Montreal, QC
- Full-time
Recueillir les besoins des partenaires métiers et les gérer selon les priorités définies par le Product Owner.
Added 19 hours ago
Product Owner, Observability & Service Intelligence Platforms
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking an experienced Product Owner to lead the strategy, roadmap, governance, and ongoing optimization of our enterprise Observability and Service Intelligence platforms. This role…
Added 20 hours ago
DS
Senior Technical Account Manager
Dash Social
Halifax, NS
- Full-time
…training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for…
Added 21 hours ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
4 days per week in the office at a designated TD location
Added 21 hours ago
TW
Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
Founded in 1997, The Wheel Group is a leading designer, developer, and owner of aftermarket automotive wheel, tire, and accessory brands, with a focus on quality, innovation, and…
Added 22 hours ago
Q-
MONTREAL [hybrid] - Business Analyst
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Act as Product Owner by challenging requirements, negotiating priorities, and building consensus among stakeholders.
Added 22 hours ago
CCC Intelligent Solutions Analyst
Equitable
Waterloo, ON
Reports To: Product Owner, CCC Shared Services
Added 22 hours ago
JC
Equipment Drafter/Designer
Johnson Controls
Nisku, AB
- Full-time
Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line…
Added 23 hours ago
VC
Ecommerce Customer Support Specialist
Vos Collection
Remote, Canada
- Temporary
- Remote
Product & Promotion Support: Provide basic product, availability, website, and promotional information using approved sources; escalate clinical, technical, authenticity, or policy…
Added 23 hours ago
T
Bilingual French Customer Success Manager - Finance/Accounting
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 23 hours ago
T
Bilingual French Customer Success Manager - Finance/Accounting
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…

Dash Social

Senior Technical Account Manager

Halifax, NS, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: 3-5 years of experience in a dedicated CS role.
Posting language: English
Posted: Nov 12, 2026

Original job description

The Opportunity

As a Senior Technical Account Manager (Sr. TAM) on the Solutions team, you will work directly with a select few of Dash Social’s largest enterprise brand partners, while still supporting all other Dash brand partners through general training. As a TAM you will act as a main point of contact with enterprise accounts, assisting over emails, calls, and in-person meetings, to ensure a sustained brand health and intent to renew.

You will be an expert and well versed in the entire Dash ecosystem that can support any brand needs through training to ensure adoption. Working across teams (Account Owners, Product Managers, technical support etc) you will ensure needs are met by these brand partners while also looking for opportunities to expand their presence within Dash Social.

Responsibilities

Provide all training for assigned accounts post-onboarding for our largest customers.
Provide best practices and related examples for users.
Answer all platform-related questions during calls or via email.
Consistently monitor platform usage and adoption, flagging with the Account Owner if noticing low usage or concerning activity.
Create engagement activities and initiatives to drive adoption in collaboration with Account Owners.
Monitor and stay informed on ongoing bugs and platform issues in conjunction with Customer Experience.
Run workshops and other adoption-driving meetings as required.
Participate in Solutions Round Robin when not booked for dedicated calls.
Seek out expansion opportunities.
Ability to travel periodically for in-person workshops required.

Desired Skills and Experience

3-5 years of experience in a dedicated CS role.
Proven understanding of technology and coaching ability.
Excellent written and verbal communication skills, with the ability to explain challenging situations concisely and in a user-friendly manner.
Excellent organization and time management skills. You excel in a fast-paced environment.
Strong analytical skills and ability to think critically.
Ability to work independently and as part of a team.
SaaS or start-up experience is an asset.
Experience in digital, social media marketing, and related technologies is an asset.
A post-secondary degree or diploma is an asset.
Fluency in additional languages is considered an asset.

About You

You pick up new technologies quicker than most and love to understand how things work. You have the confidence to figure out the unknown.
You have a customer-first mentality and know what questions to ask to get to the crux of an issue.
You think outside of the box. Finding creative solutions to solve problems for your customers is what drives you.
You care about what you do and about those around you. You love working as part of a team.

Don't meet every qualification? Research shows that equity-deserving groups like women and people of colour are 20% less likely to apply to jobs unless they are 100% qualified. Dash Social is committed to diversity, equity, and inclusion by representing the diverse communities we serve. Our culture values differences and ensures that every current and prospective team member has equitable access to opportunities to succeed. If you are interested and excited about this role but your qualifications don't match up perfectly, we encourage you to apply. You may be the best candidate for this role.

Work With Us

At Dash Social, we strive to build great solutions that solve real problems for marketers, and are unabashed about our unique ability to be the best at what we do. To achieve our goals as a company and provide a service to our customers that is unmatched, we believe that collaboration and support among the team is what propels us forward.

Dash Social would not exist without the dedicated employees who contribute their unique skills, voices, and ideas to the long-term success of the company. Building a diverse and talented team is an integral part of creating an innovative and well-rounded product, and work environment.

Dash Social's hiring practices and company culture does not condone discrimination based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Employee Benefits

At Dash Social our team is our competitive advantage. We are committed to supporting one another and we work hard to make sure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:

Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top up plan
Work from home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

Apply on LinkedIn About employer

More about this job

Responsibilities

Serve as the primary technical contact for assigned enterprise accounts, providing training, platform guidance, workshops, and ongoing support to improve adoption and account health. Monitor usage and platform issues, collaborate with account owners and internal teams, support renewal intent, and identify opportunities to expand customer use of Dash Social.

Requirements

Candidates should have 3–5 years of dedicated customer success experience, a strong understanding of technology, and the ability to coach users and communicate complex issues clearly. Strong organization, time management, analytical thinking, independence, and teamwork are expected; SaaS, startup, digital or social media marketing experience, and a post-secondary credential are assets.

Skills

Customer Success
Technical Account Management
Customer Training
SaaS Platform Expertise
Customer Adoption
Account Health Monitoring
Customer Retention
Expansion Opportunity Identification
Written Communication
Verbal Communication
Organization
Time Management
Analytical Thinking
Problem-Solving
Cross-Functional Collaboration
Social Media Marketing

Benefits

Health And Dental Benefits
Vacation
Personal Days
Sick Time
RRSP/401(k) Matching
Annual Mental Health Benefit
Quarterly Wellness Benefit
Donation Matching Program
Parental Leave Top-Up Plan
Work-From-Home Benefit
Flexible Working Hours And Location
Team-Building Activities

Visa sponsorship

Not detected in the job text

Keywords

Dash Social
SaaS
Customer Success
Technical Account Management
Enterprise Accounts
Customer Training
Platform Adoption
Account Health
Customer Retention
Renewals
Platform Usage
Best Practices
Workshops
Customer Experience
Platform Issues
Bug Monitoring
Expansion Opportunities
Account Owners
Product Managers
Technical Support
Digital Marketing
Social Media Marketing
Coaching
Cross-Functional Collaboration

Report this job

Work requirements

Jobs in Canada