Find work in Canada.

318,783 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
TC
Assistant Store Manager Winners - Plaza Hawkesbury
TJX Canada – Winners, Marshalls, HomeSense
Hawkesbury, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 18 mins ago
BM
Associate Lawyer (Wolfville)
Burchell MacDougall Lawyers LLP
Wolfville, NS
- Full-time
We are seeking an associate lawyer to join our Wolfville office to practice primarily in the areas of Corporate and Commercial Law. Ideally, the successful candidate will have three to five…
Added 48 mins ago
Sales Associate
Laura Canada
Saskatoon, SK
As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service. You will be part of a winning team that provides a unique and memorable…
Added 48 mins ago
FP
Shipping and Freight Associate
Fresh Prep Foods Inc
Victoria, BC
- Up to $22 CAD / hour
- Part-time
Added 1 hour ago
WM
Associate Director, Fundraising
Windmill Microlending
Toronto, ON · Calgary, AB
- $110,000 to $120,000 CAD / year
Windmill Microlending is seeking a collaborative and dynamic self-starter to serve as our Associate Director, Fundraising as we prepare to close an exciting $50M national campaign that…
Added 1 hour ago
GN
Part-time Guest Experience Associate
Groupe Nordik
Whitby, ON
- Part-time
Part-time Guest Experience Associate at Thermea Spa Village Whitby
Added 1 hour ago
UB
Part Time Sales Associate | Kelowna
Urban Barn Ltd.
Kelowna, BC
- $18.25 to $23.25 CAD / hour
- Part-time
Help people create homes they love. Join the Urban Barn team as a Part-time Sales Associate at our Kelowna store in Kelowna, BC. With over 50 retail stores across the country, Urban Barn is…
Added 1 hour ago
UB
Part-Time Sales Associate | Barrie
Urban Barn Ltd.
Barrie, ON
- $17.6 to $22.6 CAD / hour
- Part-time
Help people create homes they love. Join the Urban Barn team as a Part-time Sales Associate at our Barrie store in Barrie, ON. With over 50 retail stores across the country, Urban Barn is a…
Added 1 hour ago
ME
Retail Store Associate (Flex)
Mountain Equipment Company
Ottawa, ON
- $19.18 to $19.89 CAD / hour
Added 1 hour ago
UB
Part time Stock/Product Operations Associate | Westhills
Urban Barn Ltd.
Calgary, AB
- $15.5 to $17 CAD / hour
- Part-time
Help people create homes they love. Join the Urban Barn team as a Product Operations Associate at our Westhills store in Calgary, AB. With over 50 retail stores across the country, Urban…
Added 1 hour ago
TH
Overnight Freight Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Added 1 hour ago
TH
Sales Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
Added 1 hour ago
TH
Front End Associate Part-Time - 7258 Lloydminster
The Home Depot Canada
Lloydminster, AB
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 hour ago
SA
Food Service Attendant (Full-Time) - Tim Horton's (YYZ Airport )
SSP America
Mississauga, ON
- Full-time
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by…
Added 1 hour ago
DC
Associate, Client Service
DATA Communications Management Corp
Richmond Hill, ON
- $45,000 to $50,000 CAD / year
- Full-time
As an Associate, Client Service, you’ll play a key part in ensuring our clients receive outstanding support and seamless service, from onboarding new clients to managing ongoing requests…
Added 1 hour ago
GW
Associate Lawyer - Lending
Gowling WLG
Toronto, ON
- Full-time
Gowling WLG’s Toronto office is currently seeking a motivated Associate with 2-5 years of post-call Lending experience with a recognized law firm to join its Lending Group. The successful…
Added 1 hour ago
P
Transaction Services Senior Associate (Bilingual FR/EN)
PwC
Montreal, QC · Quebec, QC
- Full-time
As a Transaction Services Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and unlock your potential…
Added 1 hour ago
Seasonal Stock Associate (6am-10am)
Under Armour
Victoria, BC
Join us as a Seasonal Stock Associate and be the behind-the-scenes hero who keeps our store running smoothly during the busiest times of the year. You’ll make sure products move quickly…
Added 1 hour ago
N
Retail Associate, SEAS - Nike Tsawwassen Mills
Nike
Tsawwassen, BC · NFS CA TSAWWASSEN MILLS
- Part-time
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Associate, you are referred to as an Athlete. Are you ready to embrace it? Let’s do…
Added 1 hour ago
S&
Mechanical Project Designer - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
An Associate's Degree in drafting, or a high school diploma and one or more years drafting course work or equivalent technical experience
Added 1 hour ago
R(
Temporary Fashion Associate - RW&CO
Reitmans (Canada) Ltée/Ltd
Toronto, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
TL
Associate Veterinarian
Trout Lake Animal Hospital
Vancouver, BC
- Full-time
Role Description The Associate Veterinarian is a full-time, on-site role based at Trout Lake Animal Hospital in Vancouver, BC. This role involves performing physical examinations,…
Added 1 hour ago
TH
Department Supervisor Full-Time - 7175 Grande Prairie
The Home Depot Canada
Grande Prairie, AB
- Full-time
Managing associate performance through development, communication, rewards and recognition, and providing ongoing feedback
Added 1 hour ago
CC
Associate Recruiter
Crowsnest Coaching
Vancouver, BC
- Full-time
Role Description The Associate Recruiter is a full-time, on-site role based in Vancouver, BC. This position supports end-to-end recruitment activities, including sourcing candidates,…
Added 2 hours ago
L&
Sales and Rental Associate / Account Services Representative
Long & McQuade Musical Instruments
London, ON
- Full-time

DATA Communications Management Corp

Associate, Client Service

Richmond Hill, ON, Canada

$45,000 to $50,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $50,000 CAD / year
Job type: Full-time
Experience: Bachelor’s degree in Business, IT, Communications or related field with 1-3 years of experience in client support or IT support
Posting language: English
Posted: Sep 24, 2026

Original job description

Position: Associate, Client Service
Employment Type: Full Time Permanent
Vacancy Status: Existing Vacancy
Location: Richmond Hill, ON (Onsite)

Octacom, a division of DCM, is an enterprise software and services company focused on document and data management solutions. Octacom specializes in document management and workflow automation software, as well as document imaging and data capture services. Octacom’s core solutions focus on large scale digitization and financial process automation, enabling large enterprise clients across a wide range of industries to streamline and optimize their Accounts Payable and Accounts Receivable processes.

The Role

As an Associate, Client Service, you’ll play a key part in ensuring our clients receive outstanding support and seamless service, from onboarding new clients to managing ongoing requests and changes.

This is an onsite role working Monday to Friday in our Richmond Hill office. There will be an option to work remotely for 1 day per week after a successful probation period.

Key Responsibilities

Serve as the primary point of contact for client inquiries via HubSpot-based helpdesk and resolve issues independently or by coordinating with internal teams as required
Assist with onboarding new clients, implementing new projects, and executing change requests with accuracy, while frequently monitoring internal processes for continuous improvement
Contribute to documentation, planning and testing for new product rollouts
Build a deep understanding of Octacom’s services to effectively provide informed responses, solutions, and support to clients
Participate in client meetings as needed and attend educational events to stay updated on industry best practices
Support Monthly and Quarterly Business Reviews by collecting and analyzing client data and preparing presentation materials

Skills & Experiences

Bachelor’s degree in Business, IT, Communications or related field with 1-3 years of experience in client support or IT support
Experience in a B2B IT or document/data management environment is an asset
Excellent written and verbal communication skills, with high attention to detail and problem-solving skills
Able to work effectively independently and collaborate with cross-functional teams
Proactive and accountable with continuous improvement mindset, focusing on positive client experience
Proficient in Microsoft Office Suite

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family starting on first day of work
3 weeks of vacation annually
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$45,000 – $50,000 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

Octacom, a division of DCM, is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply About employer

More about this job

Responsibilities

The Associate will serve as the primary point of contact for client inquiries and manage the onboarding of new clients. They will also contribute to project planning, product rollouts, and the preparation of business review materials.

Requirements

Candidates must hold a bachelor's degree in Business, IT, or Communications with 1-3 years of relevant experience. Proficiency in Microsoft Office and strong communication skills are required, with B2B IT experience considered an asset.

Skills

Client support
IT support
HubSpot
Document management
Data management
Workflow automation
Accounts payable
Accounts receivable
Project implementation
Communication skills
Problem-solving
Microsoft Office Suite
Data analysis
Technical documentation

Benefits

Healthcare coverage
Dental coverage
Vision coverage
Vacation

Visa sponsorship

Not detected in the job text

Keywords

Client Service
Document Management
Data Capture
Workflow Automation
Accounts Payable
Accounts Receivable
HubSpot
Helpdesk
B2B
IT Support
Business Reviews
Project Implementation
Microsoft Office Suite
Digitization
Financial Process Automation

Report this job