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Added 12 mins ago
ZG
General Manager / Head of Vision Care Canada
ZEISS Group
Toronto, ON
- Full-time
Lead day-to-day operations and go-to-market execution; including sales, marketing, customer service, finance, IT, supply chain, local HR etc.
Added 12 mins ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise in creating meaningful and memorable customer…
Added 12 mins ago
B
Personal Banking Associate
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- Full-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 18 mins ago
CJ
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- From $37.5 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 19 mins ago
SN
Nail salon manager
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Added 32 mins ago
TP
Assistant manager, restaurant
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Added 34 mins ago
FT
Store manager - retail
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Added 40 mins ago
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Added 41 mins ago
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FOH Management - Assistant Manager
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Added 42 mins ago
Janitorial Services Manager
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Added 47 mins ago
SE
Fast food restaurant manager
SAUJANI ENTERPRISES Inc
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- From $36.6 CAD / hour
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Participate in marketing plans and implementation
Added 47 mins ago
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Fast food restaurant manager
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- From $36.6 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 49 mins ago
GB
Store manager - retail
Garcha Bros Meat Shop Ltd
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- Full-time
- On-site
Added 57 mins ago
LC
Manager, Strategic Projects
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Brampton, ON
- Full-time
The Manager, Operational Projects leads the planning, coordination and execution of strategic initiatives across the No Frills banner in Ontario and Atlantic Canada. This retail operations…
Added 57 mins ago
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Manager, DtC (Retail/Ecomm) Data Analytics
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- Full-time
The Manager, DtC Data Analytics reports to the Director, DtC Strategy & Planning and plays a pivotal role in driving data-driven decision-making for the Omnichannel (eStore and SES stores)…
Added 57 mins ago
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Manager, Lead Engagement
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Toronto, ON
- $85,122 to $117,042.75 CAD / year
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5+ years in lead management, sales operations, or marketing operations.
Added 59 mins ago
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Home care service manager
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- From $37 CAD / hour
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Manage contracts for advertising or marketing strategies
Added 1 hour ago
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Kitchen manager
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Windsor, ON
- From $37 CAD / hour
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Added 1 hour ago
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- From $43.59 CAD / hour
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Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 1 hour ago
DS
Assistant manager, fast food
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- From $36 CAD / hour
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Participate in marketing plans and implementation
Added 1 hour ago
AT
Sales Account Manager - Courier
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- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
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- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 1 hour ago
M
FOH Management - Assistant Manager
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Working with the General Manager, some of your responsibilities will include:
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
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- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.

DATA Communications Management Corp

Program Manager

Brampton, ON, Canada

$65,149 to $81,436 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,149 to $81,436 CAD / year
Job type: Full-time
Experience: Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Posting language: English
Posted: Oct 9, 2026

Original job description

Position: Program Manager
Employment Type: Full Time Permanent
Vacancy Status: Existing Vacancy
Location: Brampton, ON (Hybrid)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to finish on all projects.

You will be expected to work onsite Monday to Friday in our Brampton site for the first 3 months. The role will transition to a hybrid role working a minimum of 2-3 days per week after the completion of a successful probation period.

Key Responsibilities

Serve as the primary point of contact for clients, coordinating with internal departments including Account Executives, Operations, Programming, Procurement, and IT
Act as a trusted advisor to clients, providing recommendations and identifying opportunities to improve efficiency, quality, and program performance
Lead client project activities, including responding to inquiries and executing direct mail, print, production, estimating, inventory, kitting/fulfillment, and client deliverables
Manage the full project lifecycle for key client accounts, from estimation through development, testing, production, and delivery for both print and mail requirements[PK1]
Coordinate variable data and personalized print campaigns, ensuring data accuracy, testing, and production readiness
Create work-back schedules, oversee all aspects of production, and complete post-job analyses as needed
Monitor in-house inventory levels and ensure timely replenishment to support print and mail production
Act as the main contact for client and production issues: escalate to the appropriate department, lead resolution meetings, and prepare write-ups for Account Executives and clients
Interpret and create instructions for internal teams, perform quality control on all letter copy and print proofs, review audits, and coordinate data instructions and transfers
Establish and maintain quality control standards and checkpoints to ensure work meets customer specifications

Skills & Experiences

Bachelor's degree in business, marketing, or a related field, paired with 3-5 years of experience in direct mail, marketing production and account management
Experienced with managing projects with variable data and personalized marketing communications, developing workback schedules, and ability to juggle shifting priorities simultaneously
Understanding of print industry practices, including print and direct mail buying, offset and digital printing, pre-press and on-press quality control, letter shop, and mailing[PK2]
Solid understanding of CPC regulations and mailing guidelines; knowledge of USPS regulations is an asset
A champion of process, with excellent data reporting, analytical and problem-solving skills
Clear and direct oral and written communication to lead customer-facing discussions and influence internal cross-functional teams with proven negotiation skills
Exceptional organizational skills, attention to detail and ability to make sense of ambiguity and raise the bar by setting new standards
Proficiency with PC platforms and Microsoft Office applications
Strong sense of urgency, with the ability to work well under pressure and meet deadlines, paired with sound judgment, decisiveness, and strong initiative

What we offer

Comprehensive healthcare, dental, and vision coverage for you and family
Company-matched pension program
Tuition reimbursement to invest in your growth and career development
Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$65,149 - $81,436 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

If you don’t meet every requirement listed above, we still encourage you to apply. We’re interested in the diverse experience, potential, and perspective you can bring to the team.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws. Should you require any accommodation throughout the recruitment and selection process, please get in touch with us through the form at the bottom of the page (https://www.datacm.com/about-us/lifedcm/), so that we can ensure your equal participation.

Apply About employer

More about this job

Responsibilities

The Program Manager serves as the primary point of contact for clients, managing the full project lifecycle for print and digital marketing campaigns. They coordinate with internal departments to ensure quality control, inventory management, and timely delivery of client deliverables.

Requirements

Candidates must have a bachelor's degree in business or marketing and 3-5 years of experience in direct mail and account management. Proficiency in print industry practices and strong organizational and communication skills are required.

Skills

Project management
Account management
Direct mail
Marketing production
Variable data
Print industry practices
Data reporting
Analytical skills
Problem-solving
Communication
Negotiation
Organizational skills
Attention to detail
Microsoft Office
Quality control
Client relations

Benefits

Comprehensive healthcare
Dental coverage
Vision coverage
Company-matched pension program
Tuition reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Direct Mail
Marketing Communications
Print Solutions
Digital Solutions
Project Lifecycle
Variable Data
Inventory Management
Quality Control
Account Management
CPC Regulations
USPS Regulations
Offset Printing
Digital Printing
Pre-press
Letter shop
Mailing
Work-back schedules
Data reporting
Cross-functional teams
Microsoft Office
Campaign Management
Digital Asset Management
Client Deliverables
Production Readiness

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