Customer service representative jobs in Richmond Hill, ON and nearby

Customer service representative jobs within 25 km of Richmond Hill, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Sep 18, 2026

Hiring at a glance

View jobs

Open jobs: 128
Employers: 60

Advertised starting pay

Average starting payCAD / hour: $18.25Across 30 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 10%13 listings
On-site: 90%115 listings

Employers hiring include Farm Boy Inc. (35), Dollar Tree Stores (15), GoodLife Fitness (5).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Richmond Hill, ON and nearby

Within 25 km

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Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
$17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
$17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
U-Haul
Newmarket, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a…
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
$17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Alterations Customer Service Representative
David's Bridal
Woodbridge, ON
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event…
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative - North York Shendy's Swim & Training Centre
Making Waves Swim School
Toronto, ON
Part-time
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
Up to $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
Up to $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Agent 2-Newmarket- Part Time - Perm - Non -Bilingual
Serco
Newmarket, Ontario
Part-time
Serco Canada Inc. operates all the DriveTest Centres across Ontario on behalf of the Ministry of Transportation. As a customer service agent with Serco Canada Inc., you will be based out of…
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Richmond Hill, ON
Up to $17.6 CAD / hour
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
B2B Customer Service Representative
Pacific Smoke International Inc
Markham, ON
$40,000 to $45,000 CAD / year
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Applied Industrial Technologies - Canada
Toronto, Ontario
Full-time
Our Purpose is to help our Customers, our Associates, our Suppliers, our Communities and our Shareholders in Achieving Superior Performance! This is what Applied Canada stands for. Applied®…
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Toronto, Ontario
Part-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
$18 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Noble Corporation
Toronto, ON
Full-time
Start a rewarding career at our Belfield (Rexdale) Profit Centre as a Customer Service Representative we help our customers’ businesses succeed by investing in our most important asset: our…
Customer Service Representative
Farm Boy Inc.
Newmarket, ON
From $18 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative
Farm Boy Inc.
Aurora, ON
$18 CAD / hour
Full-time
…making the exceptional everyday, building relationships with our customers and with each other, and finding a place where their potential meets…
Customer Service Representative (Onsite)
Alleguard
Toronto, ON
Full-time
Come join a leader in Protective Foam Solutions! At Alleguard, we’re built from the ground up to expand and shape our customer’s businesses. We understand the diversity of challenges that…

David's Bridal

Alterations Customer Service Representative

Woodbridge, ON, Canada

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

Jump to the original description

Responsibilities

The Alterations Customer Service Representative is responsible for providing an exceptional customer experience by managing appointments, answering inquiries, and assisting with garment preparation. They also support store operations by maintaining a clean environment, processing transactions, and ensuring quality control for all altered merchandise.

Requirements

Candidates must have a high school diploma or equivalent and 1-2 years of prior retail experience in an apparel or specialty store. Proficiency with computerized POS systems is required, and prior sewing experience is considered a helpful asset.

Experience

0 to 2 years

Education

high school

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Customer Service
Communication
Problem Solving
Conflict Resolution
Point of Sale Systems
Garment Steaming
Garment Pressing
Inventory Management
Appointment Scheduling
Retail Operations
Sewing
Attention To Detail
Interpersonal Skills
Organization
Cash Handling

Benefits

Dream Maker Discount
Referral Incentive Program

Minimum pay

$16

Maximum pay

$19

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Alterations
POS
Garment Care
Inventory Management
Apparel
Sales
Quality Control
Customer Experience
Diversity
Equity
Inclusion
Point of Sale
Steaming
Pressing
Conflict Resolution
Appointment Management

Original job description

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.

Essential Job Functions:

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
Promote all alterations services and personalization options.
Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
Maintain high dress code standards as required by the Dress Code policy.
Greet and escort all alterations customers to and from alterations for appointments.
Press, steam, and spot clean all merchandise.
Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Build long-term relationships to meet and exceed customer satisfaction and loyalty.
Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
Maintains a clean and well-organized alterations room.
Performs duties and tasks as assigned by store management.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience is helpful.
Prior experience with computerized POS (Point of Sale) system

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at [email protected] or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

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