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Added 3 mins ago
BG
Territory Manager - Underground
Brandt Group of Companies
Regina, SK
- Full-time
The Territory Manager – Ditch Witch specializing in Underground and Tree Care is responsible for selling new and used equipment such as Ditch Witch and Morbark, within an assigned Area of…
Added 3 mins ago
TS
Store Associate
The Salvation Army in Canada
Leduc, AB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 3 mins ago
D
Assistant Store Manager
Dollarama
Saint-Felix-de-Valois, QC
- Full-time
The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store…
Added 3 mins ago
TS
Store Associate
The Salvation Army in Canada
Calgary, AB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 19 mins ago
MR
Part-Time Sales Associate
Match Retail
Cambridge, ON
- Part-time
Match Retail is seeking enthusiastic and dynamic Sales Associates to represent a prestigious luxury brand, Nespresso. If you're passionate about high-end products and thrive in…
Added 19 mins ago
DC
PRODUCTION & FACILITIES MANAGER
D. Crupi & Sons Limited
ON · Ontario, Canada
- Full-time
Reporting to the General Manager, the Production and Facilities Manager is responsible for managing and planning all aggregate operations activities of various site locations.
Added 19 mins ago
GN
Full-time Lead Associate
Groupe Nordik
Whitby, ON
- Full-time
Reporting to the Marketing Manager and Kiosk Coordinator, the Lead Kiosk Associate will be responsible for ensuring the smooth operations of Thermea Spa Village Whitby’s temporary kiosks…
Added 19 mins ago
RA
Assistant Store Manager
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Fort Qu'appelle, SK
- Full-time
We are currently recruiting for an Assistant Store Manager in our Fort Qu'Appelle, SK location.
Added 19 mins ago
SC
Sales Associate
Staples Canada
AB · Edmonton, AB
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 19 mins ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 33 mins ago
BC
Business Development Manager
Brock Canada
Sherwood Park, AB
- Full-time
…associations, and industry partners while working closely with sales leadership and Operations teams across Brock Canada. You will connect client needs with the services we can safely and…
Added 33 mins ago
AR
Lease and Rental Administrative Specialist
Altruck Rentals
Guelph, ON
- Full-time
Reporting to the General Manager, this position plays an important role in ensuring lease and sales transactions are accurately processed, properly documented, and completed on time, while…
Added 1 hour ago
EP
Sales & Business Development Representative
East Penn Canada
Mississauga, ON
- Full-time
The Sales & Business Development Rep - Transportation reports to the Regional Sales Manager and is primarily responsible for identifying, pursuing, and securing new business opportunities…
Added 1 hour ago
AT
Sales Account Manager - Courier
Armour Transportation Systems
Dartmouth, NS
- Full-time
Position Overview:We are seeking a passionate and results-driven Sales Account Manager to join our team. This role is instrumental in driving our growth vision in Canada by delivering…
Added 1 hour ago
BE
Sales Manager
Beyond Energy Services and Technology Corp.
Calgary, AB
- Full-time
Role Description The Sales Manager is a full-time, on-site role based in Calgary, AB, responsible for driving business growth and strengthening client relationships in the Managed Pressure…
Added 1 hour ago
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Business Development Manager (Agriculture)
AdvancedAg
Raymond, AB
- Contract
This role connects business strategy with practical execution. Working closely with the CEO, Director of Sales, and other departments, the Business Development Manager will develop…
Added 1 hour ago
O
Key account manager - foodservice
Olymel
Boucherville, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an Key account manager - foodservice to join our dynamic team. If you are motivated by the challenge…
Added 1 hour ago
OT
Restaurant Manager
One Therapy Network
AB · Edmonton, AB
- Full-time
The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB,…
Added 1 hour ago
JC
Assistant Manager
JYSK Canada
Pitt Meadows, BC
- $42,000 to $45,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 1 hour ago
S
Grocery Manager
Sobeys
Ottawa, ON · Kanata, ON
- Full-time
The Grocery Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 1 hour ago
TI
Sales Manager
Trim It All Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Sales Manager to lead and develop our sales team. This is not a traditional sales management position built primarily around personally generating new…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
Added 1 hour ago
TS
Shift Supervisor
The Salvation Army in Canada
St. Albert, AB
- Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 1 hour ago
E
Management Trainee
Enterprise
Bridgewater, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 1 hour ago
FG
Parts & Rentals Manager
Flaman Group of Companies
Moosomin, SK
- Full-time
…customers happy long after the sale. As our Parts & Rentals Manager, you’ll lead the team that makes it happen. If you thrive on coaching others, streamlining operations, and delivering…

David's Bridal

Alterations Specialist

Langley (District), BC, Canada
Langley, BC, Canada

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Job details

Experience: 1-2 years prior retail experience in an apparel or specialty store environment.
Posting language: English
Posted: Oct 29, 2026

Original job description

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.

Essential Job Functions:

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service.
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options.
Assists stylists in closing sales by consulting with customers regarding gown fit and customization.
Maintain store-standards to support a flawless shopping experience.
Maintain a high standard of dress that complies with the Dress Code Policy.
Greets and escorts all alterations customers to and from alterations appointments.
Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Responds promptly to all customer questions by providing product and service information.
Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty.
Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise.
Ensure that alteration pricing is at company standards.
Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards.
Resolve customer service issues in a swift and effective manner that complies with company guidelines.
Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated.
Maintain the alterations room so that it is consistently clean and well-organized.
Performs duties and tasks as assigned by store management.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience required, preferably in bridal and/or special occasion production environment.
Prior experience with computerized POS (Point of Sale) system is a plus.

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, but instead closer to the midpoint of the posted range, and compensation decisions are dependent upon the details and circumstances of each position and candidate

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More about this job

Responsibilities

The Alterations Specialist is responsible for performing garment fittings, sewing, and alterations to meet company quality standards. They also provide exceptional customer service by assisting with sales, managing customer flow, and maintaining a clean, organized alterations room.

Requirements

Candidates must have a high school diploma or equivalent and 1-2 years of retail experience in an apparel or specialty store. Prior sewing experience, particularly in bridal or special occasion production, is required.

Skills

Sewing
Garment fitting
Customer service
Conflict resolution
POS systems
Inventory management
Steaming
Pressing
Spot cleaning
Communication
Problem solving
Attention to detail
Retail operations

Benefits

Generous Dream Maker Discount
Referral Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Alterations
Bridal
Retail
Sewing
Fittings
Customer Service
POS
Inventory Management
Garment Care
Steaming
Pressing
Apparel
Special Occasion
Quality Control
Sales Support
Diversity and Inclusion

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