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A
Service Manager
ABB
Mississauga, ON
- Full-time
Experience collaborating with sales teams to support customer engagement, retention, and revenue growth initiatives.
Added 1 hour ago
BB
AV Estimator lI
Bosch Building Technologies North America
Toronto, ON
- Full-time
…as a key contributor to the pre-sales process by analyzing customer requirements, developing system solutions, preparing detailed cost estimates, and supporting proposal…
Added 1 hour ago
DB
Alterations Specialist
David's Bridal
Cambridge, ON
- $21.55 to $23.9 CAD / hour
- Full-time
Use all systems to manage the customer flow to deliver five-star customer experience.
Added 1 hour ago
TC
Customer Service Representative (Switchboard)
The City of Belleville
Belleville, ON
- Temporary
…individual to join our People & Corporate Services Department as a Customer Service Representative…
Added 1 hour ago
R&
Bilingual (Eng/Fr) Accounts Payable & Accounts Receivable Specialist
Robertson & Company Ltd.
Montreal, QC
- Contract
At least one year of AP/AR Clerk experience; internship experience will also be considered
Added 1 hour ago
X
Sales Development Representative (Hybrid) (Toronto)
Xe.com
Toronto, ON
- Full-time
The Role. TheSales Development Representative (SDR) is an early-career opportunity focused on generating early-stage demand and introducing potential corporate clients to Xe’s FX and…
Added 1 hour ago
TH
Associé(ée) à la mise en marché (temps partiel)
The Home Depot Canada
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 1 hour ago
CC
Entry Level Suspension Technician
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Sault Ste. Marie, ON
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Loblaws located at 11 Redway Rd, Toronto, ON, M4H 1P6 is looking for an Asset Protection Representative, formerly Loss Prevention. Enjoy an exciting career with one of the largest Asset…
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Windsor, ON
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Calgary, AB
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Vaughan, ON
- Full-time
We are hiring for a full-time Asset Protection Representative at Fortinos located at 8585 Hwy 27, in Woodbridge, ON. This position requires open availability based on store hours, including…
Added 2 hours ago
IF
Account Manager Combo BDM / CDM
Impact Fulfillment Services
Kitchener, ON
- Full-time
…profitability of current accounts as well as to develop profitable new customer business and meet or exceed assigned quotas for revenue and new accounts. The CDM Combo will have…
Added 2 hours ago
PF
Afternoon Warehouse Associate Replenisher
Performance Food Group
Milton, ON
- Full-time
Selecting product in accordance with customer orders and delivery sequence.
Added 2 hours ago
PF
Afternoon Warehouse Associate Full Case
Performance Food Group
Milton, ON
- Full-time
Retrieving product in accordance with printed customer orders and packing products.
Added 2 hours ago
IF
Rental Account Manager
Impact Fulfillment Services
Concord, ON
- Full-time
…outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development Manager roles in our Lease…
Added 2 hours ago
IF
Rental Account Manager
Impact Fulfillment Services
Toronto, ON · Etobicoke, ON
- Full-time
…outside sales. This role will grow with a career path toward Customer Development Manager and/or Business Development Manager roles in our Lease…
Added 2 hours ago
IF
Vehicles Sales Manager
Impact Fulfillment Services
Dartmouth, NS
- Full-time
The Vehicles Sales Manager CN implements: marketing, sales and customer satisfaction initiative to increase retails sales productivity. Through development of a strong retail network, the…
Added 2 hours ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Ottawa, ON
- Part-time
RCSS 4270 Innes Rd, Ottawa, ON K4A 5E6 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Upper Tantallon, NS
- Full-time
Technical Edge – Experience with CCTV, surveillance tools, and Microsoft Office (Word, PowerPoint, Outlook).
Added 2 hours ago
LC
Uniformed Asset Protection Personnel
Loblaw Companies Limited
Kitchener, ON
- Part-time
RCSS 1205 Oxford St W, London, ON N6H 1V9 is seeking a Customer Support representative reporting to the Asset Protection team. Are you passionate about creating a welcoming atmosphere,…
Added 3 hours ago
EP
Industrial Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
The Sales Representative – Industrial Power Solutions is responsible for maximizing sales opportunities with a portfolio of new and existing customers within an assigned territory. This…

David's Bridal

Alterations Specialist

Cambridge, ON, Canada

$21.55 to $23.9 CAD / hour · Full-time

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Job details

Pay: $21.55 to $23.9 CAD / hour
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 1-2 years prior retail experience in an apparel or specialty store environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.

Essential Job Functions

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service.
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options.
Assists stylists in closing sales by consulting with customers regarding gown fit and customization.
Maintain store-standards to support a flawless shopping experience.
Maintain a high standard of dress that complies with the Dress Code Policy.
Greets and escorts all alterations customers to and from alterations appointments.
Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Responds promptly to all customer questions by providing product and service information.
Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty.
Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise.
Ensure that alteration pricing is at company standards.
Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards.
Resolve customer service issues in a swift and effective manner that complies with company guidelines.
Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated.
Maintain the alterations room so that it is consistently clean and well-organized.
Performs duties and tasks as assigned by store management.

Physical Demands

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials

High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience required, preferably in bridal and/or special occasion production environment.
Prior experience with computerized POS (Point of Sale) system is a plus.

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

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More about this job

Responsibilities

Perform fittings, sewing, alterations, and garment care while inspecting finished items to ensure they meet company quality standards. Provide attentive customer service, promote alteration and personalization options, support sales and store operations, and maintain an organized alterations room.

Requirements

A high school diploma or equivalent and 1–2 years of retail experience in apparel or a specialty store are required. Prior sewing experience is required, preferably in bridal or special-occasion production; experience with a computerized point-of-sale system is a plus.

Skills

Sewing
Garment Alterations
Fittings
Customer Service
Customer Relationship Building
Conflict Resolution
Sales Consultation
Garment Inspection
Steaming and Pressing
Spot Cleaning
Inventory Management
Point-of-Sale Transactions
Cash Handling
Time Management
Communication
Problem Solving

Benefits

Competitive Pay
Employee Discount
Referral Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Bridal Retail
Apparel
Alterations
Sewing
Fittings
Garment Customization
Special-Occasion Production
Customer Service
Five-Star Customer Experience
Point-of-Sale System
Inventory Management
Quality Control
Steaming
Pressing
Spot Cleaning
Cash Handling
Special Orders
Personalization Services
Store Standards
Customer Loyalty

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