Jobs in Canada

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SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Markham, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
EC
Event Experience and Design Specialist - Banff - Part Time
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AA
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- Full-time
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Added 1 hour ago
T
Dynamics/Sharepoint Architect
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- $125 to $145 CAD / hour
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 1 hour ago
SYSTEMS INTEGRATION SPECIALIST (AMANDA Developer/Administrator)
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…administration, customization, integration, modernization, and support of enterprise business applications, including legacy and current versions of the AMANDA platform and…
Added 1 hour ago
A
Business Intelligence Specialist
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- Full-time
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Added 2 hours ago
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Full-Time Call Center Specialist - In Office
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- $17 CAD / hour
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…individuals who enjoy helping others and delivering outstanding customer service. As a Call Center Specialist, you will be the welcoming voice behind the businesses we support, making a…
Added 2 hours ago
UO
Intermediate Specialist, Academic Advising
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Ottawa, ON · Roger Guindon Hall
- Full-time
…identification, interpretation, analysis, and assessment of student needs support the students’ goals and respect the Faculty’s processes. May consult with colleagues and/or meet with…
Added 2 hours ago
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Senior Data Scientist, Credit Risk Strategy
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Yokogawa
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- Full-time
Produce, update, and provide best practice support on a wide range of Microsoft documents, databases, and other departmental systems.
Added 2 hours ago
NC
Customer Support Specialist
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Our Customer Support team is currently seeking a Customer Support Specialist who will impress Stingray Business clients by swiftly addressing queries and resolving Level 1 technical issues…
Added 2 hours ago
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Technical Support Specialist
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- Full-time
Mode de travail hybride (2 jours par semaine au bureau du Vieux-Montréal)
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Engineer - Tooling
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…Senior Manager, Technical Operations Tooling, the Engineering Specialist (Tooling) enjoys a broad scope of responsibility and works closely with the Senior Manager, Technical Operations…
Added 4 hours ago
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Procurement Specialist
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Added 4 hours ago
MA
Client Relationship Management - Lead Specialist
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Added 5 hours ago
FG
Application Technical Specialist
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Mississauga, ON
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Added 5 hours ago
PE
Front Line Client Experience Representative | February 2027 Start Date (CANADA)
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Remote, Canada
- $45,000 to $50,000 CAD / year
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Front Line Client Experience Specialist (Canada)
Added 5 hours ago
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Application Technical Specialist
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Mississauga, ON
- $65,000 to $70,000 CAD / year
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Added 6 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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EC
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Technical Account Manager (Water Treatment)
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Vehicle Acquisition Specialist
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Leading edge health and wellbeing support including wellbeing coaches and in-house Specialist Clinical Support.

David's Bridal

Alterations Specialist

Cambridge, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 1-2 years prior retail experience in an apparel or specialty store environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.

Essential Job Functions:

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service.
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options.
Assists stylists in closing sales by consulting with customers regarding gown fit and customization.
Maintain store-standards to support a flawless shopping experience.
Maintain a high standard of dress that complies with the Dress Code Policy.
Greets and escorts all alterations customers to and from alterations appointments.
Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Responds promptly to all customer questions by providing product and service information.
Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty.
Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise.
Ensure that alteration pricing is at company standards.
Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards.
Resolve customer service issues in a swift and effective manner that complies with company guidelines.
Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated.
Maintain the alterations room so that it is consistently clean and well-organized.
Performs duties and tasks as assigned by store management.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience required, preferably in bridal and/or special occasion production environment.
Prior experience with computerized POS (Point of Sale) system is a plus.

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Alterations Specialist is responsible for performing high-quality fittings, sewing, and garment maintenance to ensure customer satisfaction. They also provide exceptional service by assisting customers with gown customization and maintaining a clean, organized alterations workspace.

Requirements

Candidates must have a high school diploma or equivalent and 1-2 years of retail experience in an apparel or specialty store. Prior sewing experience, particularly in bridal or special occasion production, is required.

Skills

Sewing
Fittings
Customer Service
Alterations
Steaming
Pressing
Spot cleaning
POS systems
Inventory management
Conflict resolution
Communication
Problem solving
Garment inspection
Sales support

Benefits

Dream Maker Discount
Referral Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Alterations
Sewing
Bridal
Retail
Customer Service
Fittings
POS
Inventory Management
Garment Care
Steaming
Pressing
Apparel
Special Occasion
Quality Control
Sales Support
Diversity and Inclusion

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Work requirements

Jobs in Canada