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Added 10 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
…at all times, respond to and support key AP and operational concerns of all associates and remain focused on store specific business…
Added 10 mins ago
CO
Supervisor of Cultural Services
City of Niagara Falls
Niagara Falls, ON
- Full-time
Senior Manager of Cultural Services and Development
Added 10 mins ago
AE
Field Technician - General - Forestry & Construction | Edmundston
A.L.P.A. Equipment Ltd.
St.-Jacques, NB · Saint-Jacques, NB
- Full-time
Depending on customer needs, you'll have the opportunity to work on a wide range of forestry and construction equipment, including:
Added 10 mins ago
AE
Field Technician - Construction | Balmoral
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Balmoral, NB
- Full-time
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Added 10 mins ago
AE
Field Technician - Forestry | Truro
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- Full-time
Depending on customer needs, you'll have the opportunity to work on a wide range of forestry equipment, including:
Added 10 mins ago
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Added 11 mins ago
LH
Care Coordinator
Lifemark Health Group
Langley (District), BC · Langley, BC
- $19 to $25 CAD / hour
- Temporary
Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
Added 11 mins ago
AU
Security Guard- Support Shift
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North Vancouver, BC
- $18 CAD / hour
- Full-time
We are seeking a professional, reliable, and customer-focused Security Guard- Support Shift - Full Time In North Vancouver, BC. to provide security services.The successful candidate will be…
Added 11 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 11 mins ago
CO
Human Resources Generalist
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- Full-time
Respond to employee and manager inquiries regarding pay, benefits, and employment-related documentation.
Added 25 mins ago
Alterations Specialist
David's Bridal
Cambridge, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 25 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step…
Added 25 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 25 mins ago
Sr. Account Manager - West
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Kelowna, BC · Vancouver, BC · BC
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Added 40 mins ago
SC
chef de quart - Store# 04072, TASCHEREAU & REGENT
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Longueuil, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 55 mins ago
W
(CAN) Consumables Associate
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- Part-time
3. Resolves customer issues and refers concerns to management where appropriate.
Added 55 mins ago
Lead Hand - Supply and Distribution
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Winnipeg, MB
Report to Manager training, safety and health concerns or other corrective action required of department staff to ensure health and safety, adherence to policy, practices and effective…
Added 55 mins ago
SH
Lead Hand - Supply and Distribution
Shared Health-Soins Communs
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- Full-time
Report to Manager training, safety and health concerns or other corrective action required of department staff to ensure health and safety, adherence to policy, practices and effective…
Added 55 mins ago
AC
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- Full-time
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Added 55 mins ago
HT
Senior Financial Analyst - Corporate Accounting
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Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 1 hour ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Mississauga, ON
- Full-time
…at all times, respond to and support key AP and operational concerns of all associates and remain focused on store specific business…
Added 1 hour ago
CN
Inventory Clerk
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Added 1 hour ago
EP
Branch Operations Manager
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- Full-time
The Branch Operations Manager is responsible for the overall leadership of branch operations, including warehouse and distribution activities, customer sales support, facilities management,…
Added 1 hour ago
C
Store Manager
Claire's
Brampton, ON
- $25 to $28 CAD / hour
- Full-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 1 hour ago
R
Team Lead-Retail- Full Time
Roots
Waterloo, ON
- Full-time
At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and…

David's Bridal

Alterations Specialist

Cambridge, ON, Canada

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Job details

Experience: 1-2 years prior retail experience in an apparel or specialty store environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

Alterations Specialists are responsible for completing all fittings and alterations to the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer service. Alterations Specialists are members of the store team and demonstrate the value and qualities of the David’s Bridal brand.

Essential Job Functions:

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
Use all systems to manage the customer flow to deliver five-star customer experience.
Maintain all service levels by being Prepared, Welcoming, Meet the Needs & Be There for all our customers, this includes all operational checklist task and meeting customers emotional and practical needs.
Responsible for providing an exceptional service experience to multiple customers at one time. Plus contribute to the store achievement of Five-Star Customer Service.
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alteration services and personalization options.
Assists stylists in closing sales by consulting with customers regarding gown fit and customization.
Maintain store-standards to support a flawless shopping experience.
Maintain a high standard of dress that complies with the Dress Code Policy.
Greets and escorts all alterations customers to and from alterations appointments.
Maintains quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
Responds promptly to all customer questions by providing product and service information.
Builds long-term relationships with customers to meet and exceed customer satisfaction and loyalty.
Maintains inventory management by processing special orders pick-ups and ensuring first quality standards for all merchandise.
Ensure that alteration pricing is at company standards.
Manage all alterations, fittings and sewing, steaming, pressing and spot cleaning of garments to company standards.
Resolve customer service issues in a swift and effective manner that complies with company guidelines.
Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated.
Maintain the alterations room so that it is consistently clean and well-organized.
Performs duties and tasks as assigned by store management.

Physical Demands:

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew and perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

High school diploma or equivalent degree
1-2 years prior retail experience in an apparel or specialty store environment.
Prior sewing experience required, preferably in bridal and/or special occasion production environment.
Prior experience with computerized POS (Point of Sale) system is a plus.

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

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More about this job

Responsibilities

The Alterations Specialist is responsible for performing high-quality fittings, sewing, and garment maintenance to ensure customer satisfaction. They also provide exceptional service by assisting customers with gown customization and maintaining a clean, organized alterations workspace.

Requirements

Candidates must have a high school diploma or equivalent and 1-2 years of retail experience in an apparel or specialty store. Prior sewing experience, particularly in bridal or special occasion production, is required.

Skills

Sewing
Fittings
Customer Service
Alterations
Steaming
Pressing
Spot cleaning
POS systems
Inventory management
Conflict resolution
Communication
Problem solving
Garment inspection
Sales support

Benefits

Dream Maker Discount
Referral Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Alterations
Sewing
Bridal
Retail
Customer Service
Fittings
POS
Inventory Management
Garment Care
Steaming
Pressing
Apparel
Special Occasion
Quality Control
Sales Support
Diversity and Inclusion

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