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Added 10 mins ago
Claims Service Ambassador
Wawanesa Insurance
Calgary, AB · AB · Lethbridge, AB · Vancouver, BC · Wawanesa, MB · Winnipeg, MB · Moncton, NB · Dartmouth, NS · Kitchener, ON · Ottawa, ON · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
Added 10 mins ago
GF
Customer Service Representative (Motivator) - Airdrie Towerlane Centre
GoodLife Fitness
Airdrie, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 10 mins ago
D
Advisor, Personal
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You help develop and maintain business…
Added 10 mins ago
D
Personal Finance Advisor
Desjardins
Sainte-Julienne, QC
- Full-time
Added 10 mins ago
ScotiaMcLeod Senior Associate
Scotiabank
Montreal, QC
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 10 mins ago
Financial Advisor, Investment & Retirement Planning (Canada)
Scotiabank
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Customer Service Representative
Circle K
Paradise, NL
As a Customer Service Representative, you will enjoy:
Added 10 mins ago
C
Financial Services Representative II
CIBC
Vaughan, ON
- Full-time
Added 11 mins ago
C
Universal Banker I
CIBC
Oakville, ON
- Full-time
Added 11 mins ago
CT
Bank Customer Service Representative (Bilingual) - H
Canadian Tire Corporation
Amherstburg, ON · Belleville, ON · Carleton Place, ON · Chatham-Kent, ON · Cornwall, ON · ON · Fort Erie, ON · Greater Napanee, ON · Grimsby, ON · Hamilton, ON · Hawkesbury, ON · Niagara Falls, ON · North Bay, ON · Orleans, ON · Ottawa, ON · Owen Sound, ON · St. Catharines, ON · Sudbury, ON · Tecumseh, ON · Timmins, ON · Toronto, ON · Windsor, ON
- Part-time
The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of telephone inquiries from Canadian Tire Bank Triangle MasterCard members in an effective and…
Added 11 mins ago
CT
Bank Customer Service Representative - H
Canadian Tire Corporation
ON
- Part-time
The Customer Relationship Contact Centre (CRCC) Representative responds to a wide range of telephone inquiries from Canadian Tire Bank Triangle MasterCard members in an effective and…
Added 11 mins ago
AA
Store driver
Advance Auto Parts
Clarenville, NL
- Full-time
Added 11 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Coquitlam, BC
- Full-time
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors across Canada. Our success is fueled by our people-first…
Added 11 mins ago
OH
HVAC Service Technician (no on-call)
O’Dell HVAC Group
Ottawa, ON
- Full-time
O'Dell HVAC Group is a well-established HVAC equipment representative, partnering with engineers, building owners, and contractors throughout Canada. Our success is fueled by our…
Added 11 mins ago
AA
Sales Pro
Advance Auto Parts
Kitchener, ON
- $17.95 to $20.15 CAD / hour
- Full-time
Added 25 mins ago
T
Data Analyst - FTT
TransLink
Vancouver, BC · Greater Vancouver, BC
- $8,236 to $9,896 CAD / month
- Temporary
Added 25 mins ago
NI
HVAC Sales Manager-Western Canada
Navien, Inc.
Canada
- Full-time
Added 25 mins ago
M
Sales Leader
Manulife
Toronto, ON
- Full-time
Added 26 mins ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
Responsible for management of all customer incentive programs record retention, schedules and calculations.
Added 26 mins ago
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Regional Operations Manager, Cleaning Services
BGIS
Calgary, AB
- Part-time
Added 40 mins ago
M
Customer Service Representative
Motion
Winnipeg, MB
- Full-time
Under close supervision, the Customer Service Representative is responsible for
Added 40 mins ago
MN
Citizen Support Worker
Métis Nation-Saskatchewan
Beauval, SK
- Part-time
Added 40 mins ago
UC
Admission Assistant, Operations & Experience
Upper Canada College
Toronto, ON
- $46,352 to $60,837 CAD / year
- Full-time
…experience is underpinned by five core values: learning, pluralism, service, community, and wellbeing. Among its strategic goals is UCC’s…
Added 40 mins ago
DI
Customer Service Representative
Desjardins Insurance
Fort Erie, ON
- Full-time
…Brunswick, Desjardins Agents help customize coverage to meet unique customer needs. Known for its commitment to…
Added 40 mins ago
E
Customer Service Representative - Fort McMurray Airport
Enterprise
Fort McMurray, AB
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…

David's Bridal

Operations Supervisor

Toronto, ON, Canada
Scarborough, ON, Canada

Apply About employer

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Looking for a role that fits your lifestyle while helping you grow professionally? As an Operations Supervisor, you'll enjoy a flexible schedule, gain hands-on leadership experience, and help drive store success by supporting a high-performing team and delivering outstanding customer experiences every day.

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with Dream Makers and guests alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged Dream Makers.

Essential Job Functions:

Customer Focus

Leads and models a customer first culture across all roles.
Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decisions Making

Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

Managing Performance

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
Other duties as assigned.

Education & Credentials:

High School Diploma or degree.
Two-four years prior retail management experience in an apparel or specialty store environment.
Prior experience with a computerized POS system.

Work Hours and Physical Demands:
While performing the duties of this job, the Dream Maker is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear guests. The Dream Maker must occasionally lift up to 25 pounds. The Dream Maker must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, but instead closer to the midpoint of the posted range, and compensation decisions are dependent upon the details and circumstances of each position and candidate

Apply About employer

More about this job

Responsibilities

The Operations Supervisor is responsible for leading a high-performing team to deliver world-class customer service and achieve store sales goals. They manage daily floor operations, monitor payroll and inventory, and provide ongoing coaching to staff to ensure operational excellence.

Requirements

Candidates must have a high school diploma or degree and two to four years of prior retail management experience in an apparel or specialty store. Proficiency with computerized POS systems and the ability to perform physical tasks such as standing and lifting are required.

Skills

Retail management
Leadership
Customer service
Team building
Coaching
Sales goal management
Inventory management
POS system
Payroll monitoring
Relationship building
Performance management
Staffing
Conflict resolution
Communication
Floor management

Benefits

Generous Dream Maker Discount
Referral Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations Supervisor
Leadership
Customer Service
Sales
Inventory Management
POS System
Payroll
Team Management
Coaching
Performance Management
Apparel
Specialty Store
Staffing
Floor Management
Diversity
Equity
Inclusion
Mentorship
Productivity

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