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Added 6 mins ago
HN
Production Manager
Hartmann North America
Brantford, ON
- $115,000 to $135,000 CAD / year
- Full-time
People Development & Engagement: Lead and mentor production supervisors and hourly associates, fostering a culture of accountability and collaboration
Added 6 mins ago
PM
Lead Software Engineer – Application Security & Architecture
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Vancouver, BC
- Full-time
…architectural direction, review and shape development plans, and mentor the engineers who execute them. You'll work closely with the CTO, senior developers, and product leads, with real…
Added 20 mins ago
RL
Senior Bookkeeper
RLB LLP
Guelph, ON
- Full-time
…for growth in their career with the ability and interest to mentor our junior staff. If you have experience working directly with clients on complex bookkeeping engagements or experience at…
Added 20 mins ago
JO
Swim Coach & Lifeguard Application
Jack of Sports
Calgary, AB
- Full-time
Added 20 mins ago
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Delivery Lead
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Toronto, ON
- Full-time
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Added 20 mins ago
CC
Operations Manager
Carlson Construction Group
North Vancouver, BC
- $140,000 to $160,000 CAD / year
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Added 20 mins ago
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Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
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…training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and…
Added 21 mins ago
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310S Licensed Automotive Service Technician
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Vaughan, ON
- $40 to $45 CAD / hour
- Full-time
Support and mentor Apprentice Technicians when required.
Added 21 mins ago
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Woodbridge, ON
- Full-time
Support and mentor apprentice technicians when required
Added 51 mins ago
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Clinical Nurse Mentor
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The Clinical Mentor role functions as an experienced clinical mentor, resource, and champion in the delivery of excellent client care to nurses and other team members. Working In…
Added 51 mins ago
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Service Delivery Manager
Avanade
Toronto, ON
- Full-time
Added 51 mins ago
FC
Operations Supervisor
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- Part-time
Ability to mentor, coach, and act as a knowledge resource to other employees
Added 51 mins ago
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Electrical Engineering Manager
Leonardo DRS
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- Full-time
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Added 51 mins ago
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U-Haul Moving Center General Manager
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Added 51 mins ago
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Senior Hydrologist
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Calgary, AB · AB · Nanaimo, BC · Vancouver, BC · Victoria, BC
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Added 51 mins ago
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Added 1 hour ago
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Added 1 hour ago
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Intermediate Geotechnical Engineer
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Added 1 hour ago
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Finance Managed Services Senior Associate
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David's Bridal

Operations Supervisor

Vaughan, ON, Canada

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Looking for a role that fits your lifestyle while helping you grow professionally? As an Operations Supervisor, you'll enjoy a flexible schedule, gain hands-on leadership experience, and help drive store success by supporting a high-performing team and delivering outstanding customer experiences every day.

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style - or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!

As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are a dynamic, attentive, and an inspiring leader who has mastered relationship building with Dream Makers and guests alike, acting as a mentor, leader, and coach. You will build a climate of high performance and five-star customer service by maximizing the performance and productivity of a team of motivated, friendly, enthusiastic, and engaged Dream Makers.

Essential Job Functions:

Customer Focus

Leads and models a customer first culture across all roles.
Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.

Analyzing and Decisions Making

Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

Managing Performance

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
Other duties as assigned.

Education & Credentials:

High School Diploma or degree.
Two-four years prior retail management experience in an apparel or specialty store environment.
Prior experience with a computerized POS system.

Work Hours and Physical Demands:
While performing the duties of this job, the Dream Maker is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear guests. The Dream Maker must occasionally lift up to 25 pounds. The Dream Maker must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and all other electronic devices for long periods of time.

Now that we’ve popped the question, please say “I do”.

Rewarding Environment and Competitive Pay
Generous Dream Maker Discount
Referral Incentive Program

Love wins when love is for Everyone!

Our mission at David’s Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

David’s Bridal encourages applications from all qualified candidates. David’s Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

Policy: Candidate Use of AI in Live Interviews

We conduct interviews to evaluate each candidate’s own knowledge, judgment, and communication. During any live interview (virtual or in-person), candidates must not use real-time generative AI tools to compose or feed their answers. Candidates may use assistive technologies (e.g., screen readers, live captions) and may request reasonable accommodation in advance.

Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The standard base pay range for this role is posted at a minimum and maximum rate.

The starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range is specific to the provinces this role is posted in and may not be applicable to other locations. At David’s Bridal, it is rare for an individual to be hired at the high end of the range in their role, but instead closer to the midpoint of the posted range, and compensation decisions are dependent upon the details and circumstances of each position and candidate

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More about this job

Responsibilities

The Operations Supervisor is responsible for leading a high-performing team to deliver world-class customer service and achieve store sales goals. They manage daily floor operations, monitor payroll and inventory, and provide ongoing coaching to team members.

Requirements

Candidates must have a high school diploma or degree and two to four years of prior retail management experience in an apparel or specialty store. Proficiency with computerized POS systems is also required.

Skills

Leadership
Customer Service
Team Management
Sales Goal Achievement
Inventory Management
Coaching
Training
Floor Management
Payroll Monitoring
Relationship Building
Performance Management
POS System Operation
Conflict Resolution
Staffing
Communication

Benefits

Generous Dream Maker Discount
Referral Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Operations Supervisor
Customer Experience
Sales Planning
Inventory Control
Payroll Management
Team Leadership
POS System
Performance Coaching
Staffing
Floor Management
Apparel Retail
Specialty Store
Customer Service
Talent Pipeline
Diversity and Inclusion

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