Customer service clerk

• Location Kitchener, ONN2R 1E7
• Work location On site
• Salary$22.00 to $25.00HOUR hourly (To be negotiated) / 40 to 44 hours per week
• Terms of employment Permanent employmentFull time
• Day
• Starts as soon as possible
• Benefits: Health benefits, Financial benefits, Other benefits
• vacancies 1 vacancy
• Permanent placement opportunity
• Source Job Bank #3685919

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Transportation
• Trucking company

Responsibilities

Tasks

• Answer written and oral inquiries
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Receive and log complaints
• Record transactions
• Perform data entry
• Keep track of shipments
• Provide customer service
• Receive and register documents for data entry

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Outlook

Type of industry experience

• Trucking

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Ability to multitask
• Dependability

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits

Other benefits

• Free parking available