Junior Service Advisor
- Medicine Hat, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
What if your next job wasn’t just a job but the start of a career?
Davis GMC Buick in Medicine Hat is looking for a motivated and customer-focused Junior Service Advisor to join our growing team. This is an excellent opportunity for someone with strong customer service skills who is eager to learn and develop.
As a Junior Service Advisor, you'll play an important role in creating exceptional customer experiences while supporting the daily operations of our service department. You'll work alongside experienced Service Advisors, technicians, and leadership who are committed to your training and development. The successful candidate in this role will earn up to $42,000 plus bonus.
What You'll Do
- Welcome customers in a professional, friendly, and timely manner.
- Assist with scheduling service appointments and vehicle check-in.
- Accurately gather customer and vehicle information.
- Contact customers regarding recommended service work, maintenance reminders, oil changes, and OnStar-related notifications.
- Support Service Advisors with repair order administration and follow-up activities.
- Promote recommended maintenance services and dealership service offerings.
- Conduct customer follow-up calls to ensure satisfaction and build long-term customer relationships.
What We're Looking For
- A positive, professional, and friendly attitude.
- Outstanding customer service and communication skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask in a fast-paced environment.
- Computer proficiency and willingness to learn dealership systems.
- A valid driver's license and clean driving record.
- Previous customer service experience is considered an asset.
Why Join the Davis Team?
More about this job
Responsibilities
Welcome customers, help schedule service appointments and check in vehicles, and accurately collect customer and vehicle information. Support Service Advisors with repair order administration, customer communications about recommended work and maintenance, and follow-up calls to promote satisfaction and long-term relationships.
Requirements
The role calls for a positive, professional, and friendly attitude, strong customer service and communication skills, attention to detail, and organizational ability. Candidates should be able to multitask, use computers and learn dealership systems, and have a valid driver's license with a clean driving record; previous customer service experience is an asset.
Skills
- Customer Service
- Communication
- Organization
- Attention to Detail
- Multitasking
- Appointment Scheduling
- Customer Follow-Up
- Vehicle Check-In
- Customer Relationship Building
- Computer Proficiency
- Repair Order Administration
- Automotive Service Knowledge
- Professionalism
- Valid Driver's License
- Clean Driving Record
Benefits
- Industry-Leading Benefits
- Employer-Matched RRSP
- Flex Days
- Paid Vacation
- Travel Reward Program
- Training and Development
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Transportation
- Sales
- Administrative
Keywords
- Automotive
- Service Department
- Customer Service
- Service Advisor
- Service Appointments
- Vehicle Check-In
- Customer and Vehicle Information
- Recommended Service Work
- Maintenance Reminders
- Oil Changes
- OnStar
- Repair Orders
- Customer Follow-Up
- Dealership Service Offerings
- Customer Satisfaction
- Dealership Systems
- Driver's License
- Clean Driving Record
- Training and Development
- Continuous Improvement